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Novotel Kolkata Hotel and Residences

New Town (1 kms from Biswa Bangla Gate)
CF 11 Action Area, 1C New Town, Rajarhat, - Show on map

Ranked 11 out of 21 5 star hotels in kolkata

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About Novotel Kolkata Hotel and Residences

Novotel Kolkata Hotel and Residences is a luxurious 5-star establishment located in the heart of Kolkata. With its modern decor, comfortable rooms, and well-maintained amenities including a gym, pool (Read More), and spa, it is the perfect choice for both business and leisure travelers. The level of service provided by the staff is exceptional, ensuring a pleasant and unforgettable stay. The hotel's central location offers easy access to various attractions, dining options, and shopping opportunities. Guests can enjoy hygienic and delicious food, particularly the fish served in the meals. It provides a remarkable experience with its beautiful facilities, warm hospitality, and top-notch service.

Room Types Available

Superior King Room - - Enjoy Unlimited drinks between 6-8 PM (House Brands only), Snacks (Chef?s Special), Choice of Cocktails/Mocktails at an additional cost of INR 1500 + tax per person
  • Max 3 Adults
  • Read More

    Each elegantly decorated air-conditioned room here will provide you with a satellite TV, seating area and a minibar. There is also an electric kettle. Featuring a hairdryer, private bathroom also comes with bathrobes and free toiletries.

    Read More

    Suite, Premier Lounge Access, Airport transfers, laundry
  • Max 3 Adults
  • Read More

    Each larger, elegantly decorated air-conditioned room here will provide you with a seating area and a minibar. There is also an electric kettle. Featuring a hairdryer, private bathroom also comes with bathrobes and free toiletries. It includes one-way airport transfers.These suites are equipped with a bathtub, powder room, 2 TV sets, access to Premier Lounge with Cocktail Hours, buffet breakfast, 4 pieces of laundry, premium WIFI, 15% discount on food & soft beverage.

    Read More

    Superior Twin Room - - Enjoy Unlimited drinks between 6-8 PM (House Brands only), Snacks (Chef?s Special), Choice of Cocktails/Mocktails at an additional cost of INR 1500 + tax per person
  • Max 3 Adults
  • Read More

    Each elegantly decorated air-conditioned room here will provide you with a satellite TV, seating area and a minibar. There is also an electric kettle. Featuring a hairdryer, private bathroom also comes with bathrobes and free toiletries.

    Read More

    Studio Apartment with Kitchenette, Premium Wifi, 15% Off on Food & Soft Beverage
  • Max 3 Adults
  • Read More

    Each elegantly decorated air-conditioned room here will provide you with a satellite TV, seating area and a minibar. There is also an electric kettle. Featuring a hairdryer, private bathroom also comes with bathrobes and free toiletries.Studio Apartments are equipped with a study, kitchenette, microwave & a 3 - seater dining. Guests can enjoy buffet breakfast, premium WIFI, 15% discount on food & soft beverage. It is pet friendly.Pets are allowed in Apartment on request with additional charges.

    Read More

    1 Bedroom Apartment with Kitchen - Enjoy Unlimited drinks between 6-8 PM (House Brands only), Snacks (Chef?s Special), Choice of Cocktails/Mocktails at an additional cost of INR 1500 + tax per person
  • Max 3 Adults
  • Read More

    Each spacious and elegantly decorated air-conditioned room here will provide you with a satellite TV, seating area and a minibar. There is also an electric kettle. Featuring a hairdryer, private bathroom also comes with bathrobes and free toiletries.These residences are equipped with a living area, bedroom, bathtub & kitchenette. Guests can enjoy buffet breakfast, Premium WIFI, separate elevator access & 15% discount on food & soft beverages.It has a living room and is pet-friendly.Pets are allowed in Apartment on request with additional charges.

    Read More

    Superior Room: Day use Rate (10am to 6Pm) for 6hrs only - Mandatory checkout at 6pm - No night stay allowed
  • Max 2 Adults
  • Read More

    The spacious double room offers air conditioning, a private entrance, a tea and coffee maker, a seating area, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

    Read More

    Premier Twin Room with Lounge Access
  • Max 3 Adults
  • Read More

    This triple room has air conditioning, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 2 beds.

    Read More

    Premier King Room with Lounge Access
  • Max 3 Adults
  • Read More

    This triple room has air conditioning, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 1 bed.

    Read More

    1BHK Apartment: Day use Rate (10am to 6Pm) for 6hrs only - Mandatory checkout at 6pm - No night stay allowed
  • Max 2 Adults
  • Presidential Suite
  • Max 3 Adults
  • 1 Photo available
  • View All Rooms

    Novotel Kolkata Hotel and Residences is featured in

    Guest Ratings For This Property

    7.8
    Based on 1671 Reviews
    100% verified reviews

    Comfort

    8.39

    Cleanliness

    8.35

    Value For Money

    7.71

    Facilities

    8.06

    Guest Reviews

    Saumya
    review category business travellers
    7.0
    Good
    Ok
    Not happy with hotel staff behaviours . House keeping persons are very good and polite . Front desk not at all .
    Front office persons behaviour .

    Published on 04 Jan 2024

    Ajay
    solo traveller
    7.0
    Good
    Good
    Overall decent experience in Novotel in Kolkata. Staff are very good and friendly. But food was not good .

    Published on 03 Jan 2024

    Rajadutta
    family with young children
    9.0
    Superb
    Our 2024 party in Novotel
    Mr. Ibrahim from front desk was very professional, taken hassel free check in of ours. He fulfill our all request. Mr. RAJDEEP from "The Square" was excellent, he did very good service. For this excellent service from him we will visit very soon. Thank you
    Room service lady order taker need lots of training about guest handling. She is very rude amongst guests directly said NO towards us. Also we ordered for 1ready-made coffee with 2cups, the lady firstly said NO ready-made coffee is not possible after that she said extra cup is inside room minibar. Very disappointing this.

    Published on 02 Jan 2024

    Shubham
    family with young children
    10.0
    Exceptional
    Quality Price of value Staff's behaviour
    Rooms and lobby
    NON

    Published on 02 Jan 2024

    review category business travellers
    8.0
    Very good
    Very good
    Goog
    Parking

    Published on 02 Jan 2024

    Shromona
    family with young children
    5.0
    Passable
    Good Property but Poor Staff Service!
    I liked the location, which was right next to Axis Mall. The room and bathroom were also big and spacious.
    I didn't like the cleanliness. The coffee mug had coffee stains in it. The staff at in-room dining were horribly slow at providing the food, and in the morning, when I called to order breakfast, they didn't even answer my call at all! I had to end up going down to the Caf and ordering food to be sent up to the room, which took yet another 40 minutes to show up! The price for food and drinks is also exorbitant for the quality served. Many of the staff are deaf and mute, which even though it is a wonderful opportunity to provide job opportunities for them, they have not been given adequate training in order to address guest needs or even attempt at aiding guests, and I found myself having to be transferred numerous times to various places and staff members until I could find someone who could understand what I was saying in order to place a simple request. The check-in process was haphazard and chaotic, with the staff running around all over the place. For a hotel of this standard, the behaviour and upkeep of the staff was very disappointing and unprofessional.

    Published on 01 Jan 2024

    Shamik
    family with young children
    8.0
    Very good
    Good to stay
    Location
    Kids playing activities

    Published on 01 Jan 2024

    Deepanwita
    young couple
    8.0
    Very good
    The property was really pretty and the stars for really friendly and well spoken. Everyone had a good attitude and guide
    A beautiful hotel with marvellous view.

    Published on 01 Jan 2024

    Bijoy
    group
    9.0
    Superb
    Superb
    Overall it was good

    Published on 31 Dec 2023

    Prasenjit
    family with young children
    6.0
    Pleasant
    Pleasant
    The location, the cleanliness and lobby area which host the reception, cafe and restaurant.
    To start of with, my review could be harsh as I would compare to various other A grade hotels where I have stayed during my travels to around 12-13 countries in the world. For sure the staff was good and polite, but there is some level of improvement which management should think off; which are 1. In room dining pricing: I found the pricing of in room dining menu exorbitant high. The management is free to quote any price as I understand the quality of food is good, but when I ordered a single cup of hot chocolate and a bread portion with butter and jam for my son, it costed me in 4 figures (inINR). Which I feel is just doesnt justify the price and the food ordered. 2. Wee hours support by the staff: - The AC of my room wasnt working so I called the guest services to send a technician to check it at 4 am. I waited for 30 mins and no one turns up. Upon calling back the guest service, it seemed the person missed informing the technician on the floor to visit us. Hence, we spent another 30-40mins in sweat in wee hours anticipating the technician to come over. - Commitment of Concierge service: I booked airport transfer early morning for 630am and asked the concierge for a wake up call at 515am, which I never received. I was lucky to set up my own personal alarm and not rely on the hotel staff to wake me up or else I would have missed my flight. So if you plan to rely on hotel staff to wake you up, its at your own risk. When I later called the front desk to check why I was not woken up, apparently I was told that no one informed the night shift front desk person for the wake up call. I would expect concierge to do there job of proper shift handover protocols. 3. I asked for a non smoking room, however, the room I received had a strong constant odour of smoke in the air, which was unpleasant. Management should check on this. And lastly, 4. I had to remind and follow up with the hotel staff multiple times to refill the toiletaries (shower gel etc) .

    Published on 30 Dec 2023

    Location & Nearby Places

    New Town (10.0 Km from city center)

    CF 11 Action Area, 1C New Town, Rajarhat, - Show on map

    15 Nearby Attractions

    Snow Park

    0.2 km

    Aquatica

    2.0 km

    Eco Tourism Park, Kolkata

    2.6 km

    Nalban Boating Park

    3.5 km

    Nicco Park, Kolkata

    4.1 km

    Wet-O-Wild

    4.1 km

    Central Park

    4.8 km

    Salt Lake Stadium

    5.5 km

    Baabur Haat

    7.5 km

    Science City Kolkata

    8.0 km

    Shobhabajar Rajbari

    9.9 km

    Gitanjali Sports Complex

    10.0 km

    Mohunbagan Stadium

    10.0 km

    Marble Palace Mansion

    10.4 km

    Jorasanko Thakur Bari

    10.5 km

    See All Attractions

    Top Facilities

    Bar

    Wifi

    Spa

    Pets allowed

    Beach

    Pool

    Garden

    Concierge service

    Food

    Shuttle service

    See All Facilities >

    ₹87 Onwards