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Novotel Kuala Lumpur City Centre

Chinatown (Petaling Street) (0 kms from Kuala Lumpur Convention Centre)

Ranked 20 out of 50 best hotels in kuala lumpur

8.2
(2699 reviews)

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About Novotel Kuala Lumpur City Centre

Hotel Novotel Kuala Lumpur City Centre is an excellent choice for travelers looking for a comfortable and convenient stay in the heart of Kuala Lumpur. With its friendly and attentive staff, prompt check-in and check-out, and great location near popular landmarks like Pavilion Mall and KLCC, guests will surely enjoy their time here. The hotel offers a range of amenities including a fitness center, outdoor pool and  spa. The rooms are clean and comfortable, and the breakfast is adequate. While there have been some minor issues with housekeeping and service, overall, the hotel provides a great value for its price and is highly recommended.

Top Facilities

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Junior King Suite

  • Max 2 Adults
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    Perfect for 2 adults and 1 child sharing the same bed, our suite offers a spacious living room, a comfy king-sized bed by LIVE N DREAM, a relaxing bathtub, a coffee machine, two 55'' LED TVs, and access to Premier Lounge for breakfast and evening cocktails.Max. number of persons ? 3

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    Deluxe King Room

  • Max 2 Adults
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    Our Deluxe Room features a modern interior and a LIVE N DREAM king-sized bed, ideal for 2 adults and a child sharing the bed. Enjoy amenities such as an ergonomic desk, a 55'' LED TV, and a cozy couch. Some rooms lack a couch due to space limitations.Max. number of persons ? 3

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    Deluxe Twin Room

  • Max 2 Adults
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    Our Deluxe Room features a modern interior and a LIVE N DREAM two single beds, ideal for 2 adults and a child sharing the bed. Enjoy amenities such as an ergonomic desk, a 55'' LED TV, and a cozy couch.Max. number of persons ? 3

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    Premier King Room

  • Max 3 Adults
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    Providing free toiletries, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned triple room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

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    Executive King Room

  • Max 3 Adults
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    Featuring free toiletries, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned triple room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

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    Premier Room with Two Single Beds

  • Max 3 Adults
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    Offering free toiletries, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned triple room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.

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    Location & Nearby Places

    Chinatown (Petaling Street) (3.2 Km from city center)

    2 Jalan Kia Peng

    15 Nearby Attractions

    Rumah Penghulu Abu Seman

    0.2 km

    Aquaria KLCC

    0.3 km

    KL Pavilion

    0.3 km

    The Gardens Mall

    0.4 km

    Dinosaurs Alive Kuala Lumpur

    0.4 km

    Starhill Gallery

    0.4 km

    Petrosains

    0.4 km

    KidZania Kuala Lumpur

    0.4 km

    Lot 10 Shopping Centre

    0.4 km

    Sogo Shopping Mall

    0.4 km

    Museum of Illusions Kuala Lumpur

    0.5 km

    KLCC Park

    0.5 km

    Fahrenheit88

    0.5 km

    Bukit Bintang

    0.5 km

    ISETAN The Japan Store

    0.6 km

    See All Attractions

    All Facilities for Novotel Kuala Lumpur City Centre

    Category Facilities
    Business facilities Meeting/banquet facilities.
    Activities Golf course (within 3 km).
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Adult only, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Accessibility Upper floors accessible by elevator.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Bath, Shower, Toilet, Bidet, Bathrobe.
    Room Amenities Sofa, Air conditioning, Wardrobe or closet, Dressing room, Clothes rack, Desk, Seating Area, Carpeted, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Hardwood or parquet floors, Socket near the bed.
    Food & Drink Wine/champagne, Electric kettle, Snack bar, Restaurant, Minibar, Breakfast in the room, Coffee machine, Special diet menus (on request), Room service, Tea/Coffee maker, Bar.
    Safety & security Smoke alarms, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Ironing service, Dry cleaning, Trouser press, Daily housekeeping, Laundry.
    Services & Extras Towels, Key card access, Linen, Wake-up service, Key access.
    Media & Technology Cable channels, TV, Radio, Satellite channels, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Reception services Concierge service, 24-hour front desk, Invoice provided, Tour desk, Luggage storage.
    General Parking, Private parking, Parking on site, WiFi available in all areas.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    Pool and wellness Outdoor pool (all year), Massage, Kids' pool, Foot bath, Spa/wellness packages, Outdoor pool, Back massage, Spa lounge/relaxation area, Swimming pool, Foot massage, Swimming Pool, Fitness centre, Neck massage, Fitness, Spa facilities, Spa and wellness centre, Full body massage, Hand massage.
    Transport Accessible parking, Parking garage.
    Outdoor & View City view, View.

    Guest Ratings For This Property

    8.2
    Based on 2699 Reviews
    100% verified reviews

    Comfort

    8.64

    Cleanliness

    8.66

    Value For Money

    8.32

    Facilities

    8.25

    Guest Reviews

    Miriam
    family with young children
    7.0
    Good
    Bad service
    The location (one street crossing from The Pavilion) and facilities were great.
    The service was awful. They seemed to have rules that they didn't communicate. Like taking all your towels (even the clean ones!) and leaving none in the room. Had to ask 4 times to bring us towels until 7 pm. Next day I had to hide some towels in order to have at least one. Bear in mind that I'm a very relaxed person but I expect to have something to dry myself with in my room. On arrival our son's extra bed wasn't ready (the reservation was specified with the number of passengers and his age). It took 6! calls to reception to have it set. Breakfast was plagued with really spiced food without any description or warning. Bear in mind, we aren't picky eaters and this was the only hotel in a full month travel in Asia where we had problems to eat.

    Published on 03 Jan 2024

    Al-alawi
    solo traveller
    10.0
    Exceptional
    I love the place will come again if I returned to KL
    location and friendly staff cleaning is daily if you like
    No botteled water No place to sit in the lobby except the coffee shop area

    Published on 03 Jan 2024

    Eidris
    young couple
    5.0
    Passable
    Great location close to mall and food places.
    Great location. Excellent service from staff
    Bed extremely hard

    Published on 02 Jan 2024

    Nurul
    family with young children
    10.0
    Exceptional
    Pleasant and convenient.
    Location.
    None.

    Published on 02 Jan 2024

    Stephen
    solo traveller
    8.0
    Very good
    Very good
    good breakfast , nice pool , quiet room
    Nothing

    Published on 02 Jan 2024

    Soh
    with friends
    7.0
    Good
    Not really satisfied this time comparing last stay.
    Nearby shopping. Walking distance
    Room not so comfortable. Aircon sound loud .. and also noisy in midnight

    Published on 01 Jan 2024

    Garry
    young couple
    9.0
    Superb
    Most enjoyable stay
    Central to shopping
    Breakfast needs variation

    Published on 31 Dec 2023

    Vishal
    family with young children
    7.0
    Good
    Satisfactory
    Location is very good. Near to prime malls. Accessible to metro
    Gym equipment needs to improved.

    Published on 29 Dec 2023

    Philip
    young couple
    7.0
    Good
    Two days was enough for us in KL.
    Comfortable clean room. Centralish location Tip. Get a taxi from airport. KLIA express plus monorail cost far exceeded the taxi fare. Also difficult to negotiate the disrepaired pavements and none working lifts at stations.
    All European food at breakfast stone cold. This was at 8 in the morning!

    Published on 29 Dec 2023

    Michelle
    young couple
    8.0
    Very good
    Good
    Location
    Parking fees can't be extended

    Published on 28 Dec 2023

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