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Novotel Melbourne Central

Melbourne CBD (0 kms from Melbourne Central)
399 Little Lonsdale Street - Show on map

Ranked 6 out of 49 best hotels in melbourne

8.5
1757 reviews

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About Novotel Melbourne Central

Located in the heart of Melbourne, the Novotel Melbourne Central offers a fantastic experience with its central location, convenient for exploring the city. The hotel provides clean and well-maintain (Read More)ed rooms that offer peace and quiet. Amenities such as a fitness center, business center, and free Wi-Fi are offered for a comfortable stay. The hotel's convenient location allows easy access to shopping areas and public transport. Guests appreciate the spacious rooms and great service from the reception desk. Although parking is limited and comes at an additional cost, the hotel's location and amenities make up for it. Overall, the Novotel Melbourne Central is a great choice for a comfortable and convenient stay in Melbourne.

Room Types Available

Deluxe Double Room with Two Double Beds
  • Max 4 Adults
    •

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    This Deluxe Double Room is spacious and features modern decor, a 55-inch Smart TV with Chromecast and a day bed for you to relax on. The room also includes a dining area.

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    Deluxe King Room
  • Max 2 Adults
    •

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    This Deluxe King Room is spacious and features modern decor, a 55-inch Smart TV with Chromecast and a day bed for you to relax on. The room also includes a dining area.

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    Superior King Room
  • Max 2 Adults
    •

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    This Superior King Room features modern decor, a rainfall shower in the private bathroom and a 55-inch Smart TV with Chromecast. A workspace and sofa are also included.

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    Superior Twin Rooms
  • Max 2 Adults
    •

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    This Premium Twin Room features a day bed to relax on, a 55-inch Smart TV with Chromecast, mini bar and a private bathroom.

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    Standard King Room
  • Max 2 Adults
    •

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    The double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room provides a wardrobe, tumble dryer, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.

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    Junior King Suite
  • Max 2 Adults
    •
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    Novotel Melbourne Central is featured in

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    Guest Ratings For This Property

    8.5
    Based on 1757 Reviews
    100% verified reviews

    Comfort

    9.02

    Cleanliness

    8.96

    Value For Money

    8.33

    Facilities

    8.58

    Guest Reviews

    Tuan
    family with young children
    4.0
    Disappointing
    Privacy and Customer Service Disappointment
    The location is absolutely fantastic, providing easy access to key attractions and making exploration of the city a breeze. The room itself was not only clean but also well-appointed, offering a comfortable and welcoming atmosphere. .
    Firstly, the lack of a lock on the bathroom door was a major privacy concern. As a group of four people sharing a single room, the absence of this basic amenity significantly impacted our overall satisfaction. However, the real let down occurred when we encountered an unforeseen situation with our bookings. Due to strict annual leave policies at my wife's workplace, we had two reservations one in Dec 2023 and another in Jan 2024. Unfortunately, a cancellation mistake was made for the latter booking, a realization that dawned on us just 1.5 hours beyond the hotel's cancellation policy period. Upon contacting the hotel, the staff exhibited an astonishing lack of empathy and assistance. Referencing our recent visit in Dec 2023 or holding our Accor membership appeared insignificant to them. Their sole focus was on enforcing the cancellation policy, showing little regard for the unfortunate mistake and our attempts to rectify it. This experience has exposed a significant flaw in the hotel's customer service. It is disheartening to realize that their commitment to guests may only become apparent when issues arise.
    (Read More)

    Published on 05 Jan 2024

    Erwin
    family with young children
    8.0
    Very good
    Very good
    Good location for relaxing/staying if you are attending an event or New Year. Good breakfast and friendly staff.

    Published on 05 Jan 2024

    Jennifer
    family with young children
    7.0
    Good
    We would stay there again.
    Room was nice with comfy beds. The bathroom was very clean and the shower was just great. My granddaughter lost a soft toy and the staff were lovely. All the staff were nice and the concierge was more than helpful.
    We stayed for 6 nights and it would have been nice to change the sheets at least once. The rooms were a little small for two adults and two children. You cant look out of the window without standing on the divan.

    Published on 04 Jan 2024

    Eddie
    family with young children
    7.0
    Good
    We made the best of the bad situation with our room not being available
    Very friendly, great location and very presentable
    They had a maintenance problem when we arrived and couldnt give our room we booked , so they gave us two separate rooms which split our family up . We intentionally booked a room with 2 big beds so we can stay together. It was extremely inconvenient

    Published on 02 Jan 2024

    Samantha
    young couple
    8.0
    Very good
    Very good
    I lined up with everyone else to collect my car. I was told I need to go wait outside so I changed where I waited. Every other person was served (over 40 people) and I was the last waiting for my car. I only got my car after I went to staff and said excuse me Ive been waiting an hour, then they went and got it.

    Published on 01 Jan 2024

    Nicole
    family with young children
    9.0
    Superb
    Superb
    No coffee pod machine in room Expensive

    Published on 29 Dec 2023

    Awatea
    family with young children
    10.0
    Exceptional
    Great Place to Stay
    The location was close to all the places I wanted to be, yet tucked away enough from all the buzz of the city. Staff were very accommodating, super friendly and helpful. Room and view were great. Comfortable beds.
    That my stay was too short.

    Published on 28 Dec 2023

    Kellie
    family with young children
    6.0
    Pleasant
    Convenient location and great stay
    Location and facilities were great
    Initial checkin was a shambles with big queues and staff taking a long time with each customer. They did apologise and give us a bottle of wine which was great, but I feel like their process needs improving (the same person checking people in was having to go and fetch stored bags). We checked in after 2pm and room wasn't ready.

    Published on 26 Dec 2023

    Mark
    family with young children
    8.0
    Very good
    Very good.
    Their was no chairs in the room a couple of chairs around the table would have been ideal.

    Published on 26 Dec 2023

    Rachelia
    family with young children
    10.0
    Exceptional
    Exceptional
    Clean room, friendly staff, new building
    Not enough hooks to hang clothes in bathroom, bathroom door does not have lock.

    Published on 26 Dec 2023

    Location & Nearby Places

    Melbourne CBD (0.3 Km from city center)

    399 Little Lonsdale Street - Show on map

    15 Nearby Attractions

    Dandenong Ranges

    0.3 km

    Starward Distillery

    0.5 km

    Queen Victoria Market

    0.6 km

    Street Art at Centre Place

    0.7 km

    Flinders Lane

    0.7 km

    Flinders Street Station

    0.9 km

    Sea Life Aquarium

    1.0 km

    Melbourne City Centre

    1.1 km

    Eureka Tower

    1.1 km

    Sofitel Melbourne

    1.1 km

    Royal Exhibition Building

    1.3 km

    Arts House

    1.3 km

    National Gallery of Victoria

    1.4 km

    Yarra Valley

    1.6 km

    South Melbourne Market

    1.9 km

    See All Attractions

    Top Facilities

    Bar

    Wifi

    Concierge service

    Food

    Shuttle service

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