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Hotel

Old Swan Hotel

Harrogate City Centre (0 kms from )

Ranked 50 out of 50 best hotels in harrogate

7.4
(3897 reviews)

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Single Room

  • Max 1 Adult
  • Read More

    With an en suite bathroom, this room features a flat-screen TV with Freeview channels, free mineral water and tea/coffee facilities. Also includes ironing facilities, a hairdryer, and a spacious work area.

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    Executive Double or Twin Room

  • Max 2 Adults
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    - Double room- Rooms come with bathrobes, slippers and mineral water on arrival- Twin rooms available upon request- Walk-in showers are not available in this room type

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    Double Room

  • Max 2 Adults
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    With an en suite bathroom, this room features a flat-screen TV with Freeview channels, free mineral water and tea/coffee facilities. Also includes ironing facilities, a hairdryer, and a spacious work area.

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    Twin Room

  • Max 2 Adults
  • Read More

    With an en suite bathroom, this room features a flat-screen TV with Freeview channels, free mineral water and tea/coffee facilities. Also includes ironing facilities, a hairdryer, and a spacious work area.

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    Executive Suite

  • Max 2 Adults
  • Read More

    - Double room with external views and separate lounge area- Rooms come with bathrobes, slippers, mineral water on arrival- Walk-in showers are not available in this room type

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    All Facilities for Old Swan Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available.
    Accessibility Upper floors accessible by elevator.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Hairdryer, Slippers, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Sofa bed, Wardrobe or closet, Desk, Carpeted, Seating Area, Iron, Fan, Ironing facilities, Heating, Socket near the bed, Pants press.
    Food & Drink Electric kettle, Restaurant, Breakfast in the room, Packed lunches, Coffee machine, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Tea/Coffee maker, Bar.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Dry cleaning, Trouser press, Daily housekeeping.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Wake-up service.
    Media & Technology TV, Flat-screen TV, Telephone.
    Common areas Sun terrace, Garden, Picnic area.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Reception services 24-hour front desk, Express check-in/check-out, Luggage storage.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    General Parking, Pets allowed, Parking on site, WiFi available in all areas.
    Transport Accessible parking.
    Outdoor & View Terrace, View.

    Guest Ratings For This Property

    7.4
    Based on 3897 Reviews
    100% verified reviews

    Comfort

    8.03

    Cleanliness

    8.13

    Value For Money

    7.26

    Facilities

    7.5

    Reviewers Mention About Old Swan Hotel

    The Old Swan Hotel is described as a traditional, welcoming pub with a friendly atmosphere and attentive staff. Reviewers enjoyed the lively environment, smoking area, and outdoor seating. Customers (Read More)praised the owners for their hospitality and making them feel at home. The pub is known for its character-filled ambience, good drinks, and entertainment options like pool and live music. Overall, it is highly recommended as a great place to socialize and enjoy a night out.

    Guest Reviews

    David
    young couple
    2.0
    Very poor
    Arrived late afternoon and requested table for two for dinner to be told none available as restaurant was full . Asked i
    Located close to town centre
    Poor number of disabled parking spaces. Poor access to hotel as a user of a mobility scooter. Lift inadequate for mobility scooter . Overflow car park unsuitable for people with mobility issues.

    Published on 04 Jan 2024

    David
    young couple
    9.0
    Superb
    Had a lovely stay as always at the Old Swan. Will be back soon, long been our favourite in Harrogate
    We always enjoy our breakfast at the Swan. We are regular visitors and were welcomed back by friendly staff that we knew.
    Nothing

    Published on 03 Jan 2024

    Sue
    young couple
    3.0
    Poor
    Very disappointing
    The Lounge Bar was okay had some atmosphere.
    The hotel very dated, at night time walking up to hotel very dark found it very unsettling as could not see very well. The room very very basic no atmosphere in the room basic furniture no character to it. Glad we were unable to book evening meal as the dining room looked very uninviting. We went at Xmas time just some decorations over portico and one tree lighted there was a Xmas tree in foyer but the hotel itself was not Christmassy in any way.

    Published on 03 Jan 2024

    Helen
    young couple
    8.0
    Very good
    New years eve vi's
    The hotel is fantastic. In a good position close to town centre
    We didn't get in until 1 30am as it was new year eve. The room was cold & central heating obviously on a control. No spare blanket. Bathroom Large & tiled floor which was also cold. Breakfast was poor. Buffet style. The cold breakfast was OK

    Published on 03 Jan 2024

    Ken
    group
    4.0
    Disappointing
    Miserable and wont return over the christmas holidays.
    Location
    We went for 4 days over Christmas, Ive never stayed in a hotel that was so miserable, no music no Christmas spirit, plenty of other people said the same and wont be back over the festive period

    Published on 03 Jan 2024

    Steven
    group
    10.0
    Exceptional
    Very good hotel in Harrogate
    Good breakfast,very good staff in really good location
    Nothing

    Published on 02 Jan 2024

    Steve
    young couple
    7.0
    Good
    Good
    Poor TV reception No heating 9

    Published on 02 Jan 2024

    Samantha
    young couple
    10.0
    Exceptional
    Lovely Victorian Building
    Good sized rooms, great location, lovely old building and friendly staff. Parking on site 10.

    Published on 02 Jan 2024

    Meg
    review category business travellers
    8.0
    Very good
    Fabulous staff, great location. But got charged an extra 27 on my card after Id checked out which still hasnt been re
    Excellent location and decorated beautifully for Christmas. Very dog friendly.
    No poo bin for anyone with their dog. Considering the hotel is so dog friendly, its ridiculous that theres nowhere for dog owners to dispose of waste. This may cause some dog owners to not even bother picking their dogs mess up which ruins it for everyone. Spoke with many fellow dog owners whilst out early in the morning who all shared the same opinion.. a dog friendly hotel NEEDS a dog waste bin, even if its tucked behind a tree as apparently the manager doesnt want one on view!!

    Published on 01 Jan 2024

    Richard
    young couple
    8.0
    Very good
    Very good
    the hotel was clean the food lovley. the staff very friendly and helpfull. the location was perfect.
    the bed was a little uncomfortable, it was 2 mattress put together instead of a double bed. the sheets a little to starch.

    Published on 01 Jan 2024

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