Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access, a seating area as well as pool views. The unit has 1 bed.
This spacious suite consists of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, a dining area, a wardrobe as well as city views. The unit offers 1 bed.
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access, a seating area as well as pool views. The unit has 1 bed.
Offering free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned quadruple room offers a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access, a seating area as well as pool views. The unit offers 2 beds.
Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned quadruple room provides a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access, a seating area as well as pool views. The unit offers 2 beds.
This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access, a seating area as well as city views. The unit has 1 bed.
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a dining area, a wardrobe as well as city views. The unit has 1 bed.
Offering free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV with cable channels, a tea and coffee maker, a dining area, a wardrobe as well as pool views. The unit has 2 beds.
Offering free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned quadruple room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as pool views. The unit offers 2 beds.
This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as city views. The unit offers 1 bed.
This suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as city views. The unit has 1 bed.
Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as city views. The unit offers 1 bed.
The Omni Charlotte Hotel received positive reviews for its professional and friendly staff, clean rooms, and great service. Some guests mentioned small bathrooms and dated mattresses as minor drawbac (Read More)ks. The hotel's location was praised for its nearby restaurants and activities. The banquet services and food were well-organized and enjoyable. Guests felt safe and appreciated the attentive staff. The spacious and clean rooms were also highlighted, with a special mention of a birthday surprise. Overall, guests expressed a desire to return to the hotel.
Guest Reviews
Jon
family with young children
3.0
Poor
Not worth it
Location was good for the reason we were traveling. Within walking distance for everywhere we were going.
For a "luxury" hotel, the Omni was not very luxurious. The room was no different than an economy hotel. I've slept better in a Days Inn. Beds were horribly uncomfortable, pillows were so soft as if they had not been changed in ten years, and the size of the room was small for a "luxury" hotel. The valet was kind of rude. I asked where I should park to check in, he told me he had to park me first before I could check in. I didn't want to use the valet as I never do but, it is not an option at this hotel. You can park down the street but that seemed senseless seeing I was staying there. The desk clerk at check in acted like she didn't want to be there. I would not recommend this hotel to anyone and I'll never stay at the Omni again! Definitely not worth the price!!
I have traveled extensively for business and pleasure across the US and Europe. This hotel is in my bottom 5 hotels. You definitely do not get what you pay for.
(Read More)
Published on 29 Dec 2023
Taisa
family with young children
8.0
Very good
Very good
The internet is not free!
Published on 27 Dec 2023
Jeramie
family with young children
10.0
Exceptional
Exceptional
The place was wonderful. Smack dab in the middle of the city life.
Pool was closed. The mall area was closed on the weekend missed out on alot of that.
Published on 19 Dec 2023
Mary
family with young children
10.0
Exceptional
Beautiful !
Soon as we walked in the room, my husband said he like this hotel :) . It was awesome the grandkids loved it and the view the Christmas Tree lighting . They Loved it . The room was very nice everything the staff to the Velet . We will book here again. This was our first time here and we loved it.
Everything was awesome !
Published on 18 Dec 2023
Mike
family with young children
10.0
Exceptional
Exceptional
Amazing views of the city, great location, on site bar and restaurant.
I had a great time.
Absolutely nothing.
Published on 15 Dec 2023
Anonymous
solo traveller
1.0
Bad
I didnt stay Stay
Property tried to charge me twice for a room plus fees and taxes after booking reservation online
Published on 11 Dec 2023
Stephanie
with friends
10.0
Exceptional
Fabulous and Amazing
Easy access
Nothing
Published on 11 Dec 2023
Fatima
family with young children
10.0
Exceptional
It was short but it was worth it
Location and staff, they were absolutely wonderful! The receptionist, valet staff, bartender, everyone was very friendly.
I think the rooms need to be updated
Published on 11 Dec 2023
Shenena
family with young children
10.0
Exceptional
Everything was amazing From valet being on time down to great customer service. 10/10
Very nice & clean setting
N/A
Published on 08 Dec 2023
Michael
family with young children
10.0
Exceptional
OMNI, BEST HOTEL IN CHARLOTTE
The location was excellent. Loved the location, close proximity to restaurants, football and baseball stadium. The front desk staffers and bar/food service staffers were very professional and accommodating! The Omni Charlotte Hotel is attached to the Mall and there is a Walgreens and Starbucks conveniently located to the Omni!!
I ordered room service on my 2nd night and the food was over cooked. One of the valet staffers was rude and displayed poor customer service to my family who were arriving a day after I arrived to attend the ACC Championship game.
Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities
Live sport events (broadcast), Golf course (within 3 km).
Cleanliness & disinfecting
Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features
Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities.
Miscellaneous
Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Lift, Allergy-free room.
Accessibility
Upper floors accessible by elevator, Entire unit wheelchair accessible.
All plates, cutlery, glasses and other tableware have been sanitized.
Reception services
Valet parking, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out.
General
Parking, Paid WiFi, Private parking, Parking on site, Pets allowed.
Physical distancing
Cashless payment available.
Pool and wellness
Outdoor pool (all year), Pool with view, Yoga classes, Swimming pool, Swimming Pool, Fitness centre, Fitness classes, Fitness, Spa facilities, Outdoor pool, Outdoor pool (seasonal), Pool bar, Sun loungers or beach chairs.
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