Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, soundproof walls, a tea and coffee maker, a wardrobe and a TV with cable channels. The unit offers 1 bed.
Featuring free toiletries and bathrobes, this family room includes a private bathroom with a shower and a hairdryer. The family room has carpeted floors, a seating area with a TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit has 2 beds.
Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.
Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a TV with cable channels, soundproof walls, a tea and coffee maker and a wardrobe. The unit has 2 beds.
Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, soundproof walls, a tea and coffee maker, a wardrobe and a TV with cable channels. The unit has 1 bed.
The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Featuring free toiletries and bathrobes, this suite includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned suite features a TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views.
The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The double room provides a wardrobe, a safe deposit box, a carpeted floor, heating and a TV with cable channels. The unit has 1 bed.
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King Room with Adapted Tub - Mobility Accessible/High Floor
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, soundproof walls, a tea and coffee maker, a wardrobe and a TV with cable channels. The unit offers 1 bed.
Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, soundproof walls, executive lounge access, a wardrobe, as well as a TV with cable channels. The unit has 1 bed.
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a TV with cable channels, soundproof walls, a tea and coffee maker, executive lounge access as well as city views. The unit offers 1 bed.
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a TV with cable channels, soundproof walls, a tea and coffee maker, executive lounge access as well as city views. The unit has 2 beds.
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a TV with cable channels, soundproof walls, a tea and coffee maker and executive lounge access. The unit offers 2 beds.
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Concierge Level One-Bedroom King Suite with Sofa Bed
Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a TV with cable channels, soundproof walls, a tea and coffee maker and executive lounge access. The unit has 2 beds.
The JW Marriott Charlotte has received rave reviews for its excellent service and helpful staff, who went above and beyond to assist guests during unexpected situations. The hotel is praised for its (Read More)ideal downtown location, making it easy to explore the city on foot. The rooms are described as spacious, clean, and luxurious. However, some guests were disappointed that the pool and Aura were closed during their stay, but overall, the hotel is highly recommended for its great location and friendly staff.
Guest Reviews
Rr00715
young couple
10.0
Exceptional
JW Marriott is a must if you visiting Charolette
Perfect location and great Staff they were always helpful and cheery Great Bars and restaurants with in walking distance. We went to the Beer Garden and loved it. Highly recommend dinner at the Fig Tree a short Uber Ride away.
Nothing
Published on 03 Jan 2024
Daniel
young couple
8.0
Very good
Great staff great location. Clean and new. Just a bit pricey for the room we stayed in
Location
A little over priced
Published on 01 Jan 2024
Sharifa
young couple
10.0
Exceptional
Excellent and Restful
Their lounge was wonderful and very convenient. We enjoyed the oyster bar and the offerings were ample. The room and bed were comfortable and clean. The location was fantastic for walking and sight seeing. Will definitely stay here every time we visit Charlotte. Well worth the money!
The steakhouse. Awful and overpriced!
Published on 31 Dec 2023
Maya
group
9.0
Superb
I definitely plan on making this my go-to hotel whenever Im in Charlotte!
Allowed for early check-in. Great central location. Smelled amazing! Very clean. Eating options on site. Room service was speedy. Valets were quick and friendly.
The spa services were overpriced in our opinion. The overall spa experience / amenities were very nice, but our entire group agreed that we wouldnt pay that much ever again - especially when we can get the same services for half the price elsewhere. No shade to our masseusesthey were good. Im thinking the high prices are to offset the overhead.
Published on 16 Dec 2023
Anonymous
group
10.0
Exceptional
Successful girls weekend with plenty to do.
Great options for lunch/dinner without even leaving the property. All of the staff went above and beyond to accommodate requests. Really enjoyed the spa and Deans Italian Steakhouse.
I do not have any negative opinions about the property.
Published on 27 Nov 2023
Summer
young couple
10.0
Exceptional
Hotel was gorgeous and food was amazing! We will be back!
The hotel was beautiful. Everything was clean and very well decorated. Check in and restaurant staff was wonderful and always greeted us with a smile. The two restaurants are absolutely outstanding. We had dinner at Carolines and breakfast at Deans and both were some of the best in-hotel dining Ive ever experienced. Staying at this property was well worth every penny and we will be back!
One small issue we had was on the first day we checked in. Once we got comfortable in our room hotel staff came over the loud speakers and said they would be conducting a fire alarm test that would last two hours. We were in bed trying to nap when the alarms started to go off for 10 minutes. Suddenly a hotel employee opened our door and walked into our room without knocking. After she left, we went into the hallway to ask why she just came into our room and she did not apologize at all just said we are testing the alarms. Put us a bit on edge right at the beginning of our stay.
Published on 24 Nov 2023
Ryan
young couple
8.0
Very good
Pleased as always! It will remain our go to whenever we are in the Queen City.
As always we enjoy being in the heart of the city. The staff is always helpful and the rooms always meet our expectations in comfort and cleanliness.
Our only complaints is that as wonderful as the hotel is one ice machine on the 6th floor is a total inconvenience. And you would expect it to be just as appeasing as the rooms however it was rusty and leaking. Also there was little to no hot water in the shower. Our sinks were hot, but not the shower which is the most important factor for us.
Published on 23 Nov 2023
Pamela
solo traveller
10.0
Exceptional
Convenient to stadium, parking and good food . Great bed !
Only had dinner at Deans. Good food and service .
Published on 21 Nov 2023
James
solo traveller
10.0
Exceptional
Arguably best downtown value
Excellent value
Published on 07 Nov 2023
Charlotte
young couple
10.0
Exceptional
Great place
Awesome staff very courtesy and friendly answered all questions
Deans steakhouse had excellent food and service
Short walk to the Bank of America stadium
Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities
Happy hour.
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Accessibility
Hearing accessible, Toilet with grab rails, Entire unit wheelchair accessible, Emergency cord in bathroom.
Sofa, Soundproofing, Drying rack for clothing, Sofa bed, Wardrobe or closet, Clothes rack, Seating Area, Iron, Rooftop pool, Safety deposit box, Interconnected room(s) available, Heating, Heated pool, Air conditioning, Infinity pool, Desk, Carpeted.
Food & Drink
Wine/champagne, Breakfast in the room, Special diet menus (on request), Room service, Restaurant, Dining table, Fruits, Outdoor furniture, Tea/Coffee maker, Bar, Coffee house on site.
Safety & security
Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
Sun terrace, Outdoor fireplace, Picnic area, Shared lounge/TV area.
Food & drink safety
Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services
Valet parking, ATM/cash machine on site, Invoice provided, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out.
General
Parking, Paid WiFi, Private parking.
Physical distancing
Contactless check-in/check-out, Mobile app for room service, Single-room air conditioning for guest accommodation, Cashless payment available.
Pool and wellness
Outdoor pool (all year), Massage, Beauty Services, Pool with view, Spa/wellness packages, Body scrub, Spa lounge/relaxation area, Swimming pool, Foot massage, Make up services, Body wrap, Swimming Pool, Fitness centre, Fitness, Facial treatments, Spa facilities, Foot bath, Outdoor pool, Manicure, Back massage, Waxing services, Fitness/spa locker rooms, Hair treatments, Couples massage, Neck massage, Body treatments, Head massage, Pedicure, Pool bar, Spa and wellness centre, Full body massage, Massage chair, Hand massage, Sun loungers or beach chairs.
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