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JW Marriott Charlotte

Uptown Charlotte (0 kms from NASCAR Hall of Fame)

Ranked 6 out of 15 luxury hotels in charlotte

9.0
(543 reviews)

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Guest room with king bed, no view

  • Max 3 Adults
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    Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, soundproof walls, a tea and coffee maker, a wardrobe and a TV with cable channels. The unit offers 1 bed.

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    Guest room with 2 queen beds, no view

  • Max 4 Adults
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    Featuring free toiletries and bathrobes, this family room includes a private bathroom with a shower and a hairdryer. The family room has carpeted floors, a seating area with a TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit has 2 beds.

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    King Guest Room with City View

  • Max 3 Adults
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    Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.

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    Queen Room - High Floor

  • Max 4 Adults
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    Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a TV with cable channels, soundproof walls, a tea and coffee maker and a wardrobe. The unit has 2 beds.

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    Large Corner King Room

  • Max 4 Adults
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    Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, soundproof walls, a tea and coffee maker, a wardrobe and a TV with cable channels. The unit has 1 bed.

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    Large Corner King Room - High Floor

  • Max 4 Adults
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    The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.

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    One-Bedroom King Suite with Sofa Bed - High Floor

  • Max 4 Adults
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    Featuring free toiletries and bathrobes, this suite includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned suite features a TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views.

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    King Room with Adapted Tub - Mobility Accessible

  • Max 3 Adults
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    The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The double room provides a wardrobe, a safe deposit box, a carpeted floor, heating and a TV with cable channels. The unit has 1 bed.

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    King Room with Adapted Tub - Mobility Accessible/High Floor

  • Max 3 Adults
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    Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.

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    King Room - Hearing Accessible/High Floor

  • Max 3 Adults
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    Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, soundproof walls, a tea and coffee maker, a wardrobe and a TV with cable channels. The unit offers 1 bed.

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    Concierge Level King Room with City View

  • Max 3 Adults
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    Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, soundproof walls, executive lounge access, a wardrobe, as well as a TV with cable channels. The unit has 1 bed.

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    Concierge Level King Room with Skyline View

  • Max 3 Adults
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    Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a TV with cable channels, soundproof walls, a tea and coffee maker, executive lounge access as well as city views. The unit offers 1 bed.

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    Concierge Level Queen Room with Two Queen Beds

  • Max 4 Adults
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    Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a TV with cable channels, soundproof walls, a tea and coffee maker, executive lounge access as well as city views. The unit has 2 beds.

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    Concierge Level Large King Room with Sofa Bed

  • Max 4 Adults
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    Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a TV with cable channels, soundproof walls, a tea and coffee maker and executive lounge access. The unit offers 2 beds.

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    Concierge Level One-Bedroom King Suite with Sofa Bed

  • Max 4 Adults
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    Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a TV with cable channels, soundproof walls, a tea and coffee maker and executive lounge access. The unit has 2 beds.

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    All Facilities for JW Marriott Charlotte

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Happy hour.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Visual aids: Braille, Auditory guidance, Non-smoking rooms, Non-smoking throughout, Facilities for disabled guests, Soundproof rooms, Higher level toilet, Wheelchair accessible, Lift, Visual aids: Tactile signs.
    Safety features Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
    Accessibility Hearing accessible, Toilet with grab rails, Entire unit wheelchair accessible, Emergency cord in bathroom.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Free toiletries, Hairdryer, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Soundproofing, Drying rack for clothing, Sofa bed, Wardrobe or closet, Clothes rack, Seating Area, Iron, Rooftop pool, Safety deposit box, Interconnected room(s) available, Heating, Heated pool, Air conditioning, Infinity pool, Desk, Carpeted.
    Food & Drink Wine/champagne, Breakfast in the room, Special diet menus (on request), Room service, Restaurant, Dining table, Fruits, Outdoor furniture, Tea/Coffee maker, Bar, Coffee house on site.
    Safety & security Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
    Services Internet services, WiFi.
    Cleaning services Dry cleaning, Trouser press, Daily housekeeping, Ironing service.
    Services & Extras Towels, Key card access, Towels/sheets (extra fee), Executive lounge access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service, Key access.
    Media & Technology Telephone, Cable channels, TV.
    Common areas Sun terrace, Outdoor fireplace, Picnic area, Shared lounge/TV area.
    Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
    Reception services Valet parking, ATM/cash machine on site, Invoice provided, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out.
    General Parking, Paid WiFi, Private parking.
    Physical distancing Contactless check-in/check-out, Mobile app for room service, Single-room air conditioning for guest accommodation, Cashless payment available.
    Pool and wellness Outdoor pool (all year), Massage, Beauty Services, Pool with view, Spa/wellness packages, Body scrub, Spa lounge/relaxation area, Swimming pool, Foot massage, Make up services, Body wrap, Swimming Pool, Fitness centre, Fitness, Facial treatments, Spa facilities, Foot bath, Outdoor pool, Manicure, Back massage, Waxing services, Fitness/spa locker rooms, Hair treatments, Couples massage, Neck massage, Body treatments, Head massage, Pedicure, Pool bar, Spa and wellness centre, Full body massage, Massage chair, Hand massage, Sun loungers or beach chairs.
    Transport Accessible parking, Parking garage.
    Outdoor & View City view, View.

    Guest Ratings For This Property

    9.0
    Based on 543 Reviews
    100% verified reviews

    Comfort

    9.46

    Cleanliness

    9.37

    Value For Money

    8.56

    Facilities

    9.3

    Reviewers Mention About JW Marriott Charlotte

    The JW Marriott Charlotte has received rave reviews for its excellent service and helpful staff, who went above and beyond to assist guests during unexpected situations. The hotel is praised for its (Read More)ideal downtown location, making it easy to explore the city on foot. The rooms are described as spacious, clean, and luxurious. However, some guests were disappointed that the pool and Aura were closed during their stay, but overall, the hotel is highly recommended for its great location and friendly staff.

    Guest Reviews

    Rr00715
    young couple
    10.0
    Exceptional
    JW Marriott is a must if you visiting Charolette
    Perfect location and great Staff they were always helpful and cheery Great Bars and restaurants with in walking distance. We went to the Beer Garden and loved it. Highly recommend dinner at the Fig Tree a short Uber Ride away.
    Nothing

    Published on 03 Jan 2024

    Daniel
    young couple
    8.0
    Very good
    Great staff great location. Clean and new. Just a bit pricey for the room we stayed in
    Location
    A little over priced

    Published on 01 Jan 2024

    Sharifa
    young couple
    10.0
    Exceptional
    Excellent and Restful
    Their lounge was wonderful and very convenient. We enjoyed the oyster bar and the offerings were ample. The room and bed were comfortable and clean. The location was fantastic for walking and sight seeing. Will definitely stay here every time we visit Charlotte. Well worth the money!
    The steakhouse. Awful and overpriced!

    Published on 31 Dec 2023

    Maya
    group
    9.0
    Superb
    I definitely plan on making this my go-to hotel whenever Im in Charlotte!
    Allowed for early check-in. Great central location. Smelled amazing! Very clean. Eating options on site. Room service was speedy. Valets were quick and friendly.
    The spa services were overpriced in our opinion. The overall spa experience / amenities were very nice, but our entire group agreed that we wouldnt pay that much ever again - especially when we can get the same services for half the price elsewhere. No shade to our masseusesthey were good. Im thinking the high prices are to offset the overhead.

    Published on 16 Dec 2023

    Anonymous
    group
    10.0
    Exceptional
    Successful girls weekend with plenty to do.
    Great options for lunch/dinner without even leaving the property. All of the staff went above and beyond to accommodate requests. Really enjoyed the spa and Deans Italian Steakhouse.
    I do not have any negative opinions about the property.

    Published on 27 Nov 2023

    Summer
    young couple
    10.0
    Exceptional
    Hotel was gorgeous and food was amazing! We will be back!
    The hotel was beautiful. Everything was clean and very well decorated. Check in and restaurant staff was wonderful and always greeted us with a smile. The two restaurants are absolutely outstanding. We had dinner at Carolines and breakfast at Deans and both were some of the best in-hotel dining Ive ever experienced. Staying at this property was well worth every penny and we will be back!
    One small issue we had was on the first day we checked in. Once we got comfortable in our room hotel staff came over the loud speakers and said they would be conducting a fire alarm test that would last two hours. We were in bed trying to nap when the alarms started to go off for 10 minutes. Suddenly a hotel employee opened our door and walked into our room without knocking. After she left, we went into the hallway to ask why she just came into our room and she did not apologize at all just said we are testing the alarms. Put us a bit on edge right at the beginning of our stay.

    Published on 24 Nov 2023

    Ryan
    young couple
    8.0
    Very good
    Pleased as always! It will remain our go to whenever we are in the Queen City.
    As always we enjoy being in the heart of the city. The staff is always helpful and the rooms always meet our expectations in comfort and cleanliness.
    Our only complaints is that as wonderful as the hotel is one ice machine on the 6th floor is a total inconvenience. And you would expect it to be just as appeasing as the rooms however it was rusty and leaking. Also there was little to no hot water in the shower. Our sinks were hot, but not the shower which is the most important factor for us.

    Published on 23 Nov 2023

    Pamela
    solo traveller
    10.0
    Exceptional
    Convenient to stadium, parking and good food . Great bed !
    Only had dinner at Deans. Good food and service .

    Published on 21 Nov 2023

    James
    solo traveller
    10.0
    Exceptional
    Arguably best downtown value
    Excellent value

    Published on 07 Nov 2023

    Charlotte
    young couple
    10.0
    Exceptional
    Great place
    Awesome staff very courtesy and friendly answered all questions Deans steakhouse had excellent food and service Short walk to the Bank of America stadium

    Published on 07 Nov 2023

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