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Hotel

The Ritz-Carlton, Charlotte

Uptown Charlotte (0 kms from Levine Museum of the New South)

Ranked 10 out of 15 luxury hotels in charlotte

8.4
(59 reviews)

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Deluxe Guest room, 1 King

  • Max 4 Adults
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    This room features a Nespresso� coffee and tea maker, a 55" flat-screen HD smart TV, floor to ceiling windows and a separate shower and tub.

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    Parlor Suite, 1 Bedroom Suite, 1 King, Sofa bed

  • Max 4 Adults
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    This suite features a Nespresso� coffee and tea maker, two 65" flat-screen HD smart TVs, a minibar, floor to ceiling windows and a soaking tub.

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    1 Bedroom Executive Suite, 1 King, Sofa bed, City view

  • Max 4 Adults
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    This suite features a Nespresso� coffee and tea maker, two 65" flat-screen HD smart TVs, a minibar, floor to ceiling windows, bathrobes and a separate living room overlooking Uptown Charlotte.

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    1 Bedroom Executive Suite, 1 King, Sofa bed, Garden view

  • Max 4 Adults
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    The double room provides air conditioning. The unit offers 1 bed.

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    1 Bedroom Executive Suite, 2 Queen, Sofa bed, Garden view

  • Max 4 Adults
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    The double room provides air conditioning.

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    Deluxe Guest room, 2 Queen

  • Max 4 Adults
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    This double room offers air conditioning and a flat-screen TV with streaming services. The unit offers 2 beds.

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    Deluxe Guest Room, 1 King, Garden View

  • Max 2 Adults
  • Deluxe King Room with Adapted Tub - Mobility Accessible

  • Max 4 Adults
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    This double room features air conditioning, heating and a flat-screen TV with streaming services. The unit offers 1 bed.

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    All Facilities for The Ritz-Carlton, Charlotte

    Category Facilities
    Activities Live music/performance, Cooking class.
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
    Accessibility Entire unit wheelchair accessible.
    Bathroom Sauna, Bath, Shower, Private bathroom, Bath or shower, Free toiletries, Toilet, Hairdryer, Bathrobe.
    Room Amenities Air conditioning, Interconnected room(s) available, Heating, Wardrobe or closet, Desk, Seating Area, Safety deposit box.
    Food & Drink Wine/champagne, Snack bar, Restaurant, Grocery deliveries, Breakfast in the room, Room service, Bar, Coffee house on site.
    Services WiFi, Internet services.
    Cleaning services Trouser press, Daily housekeeping, Laundry, Dry cleaning.
    Media & Technology Streaming service (like Netflix), Radio, Cable channels, iPod dock, TV, DVD player, Flat-screen TV, Telephone.
    Services & Extras Alarm clock.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services ATM/cash machine on site, Luggage storage, 24-hour front desk.
    General Private parking, Parking, Paid WiFi, Parking on site.
    Physical distancing Physical distancing rules followed.
    Entertainment and family services Evening entertainment.
    Pool and wellness Swimming pool, Massage, Swimming Pool, Fitness centre, Fitness, Spa facilities, Spa and wellness centre, Spa lounge/relaxation area, Indoor pool, Fitness/spa locker rooms.
    Outdoor & View City view.

    Guest Ratings For This Property

    8.4
    Based on 59 Reviews
    100% verified reviews

    Comfort

    8.74

    Cleanliness

    9.3

    Value For Money

    7.95

    Facilities

    9.18

    Reviewers Mention About The Ritz-Carlton, Charlotte

    Guests praise The Ritz-Carlton, Charlotte for its excellent service and helpful staff. The rooms are well-maintained and the hotel is in a convenient location for exploring nearby restaurants and att (Read More)ractions. The lounge offers good food and drinks, but at a higher price. Families appreciate the accommodation for their children, with an upgraded suite and amenities. The hotel's beautiful decor and friendly staff make for a pleasant stay. The sofa bed is also noted to be extremely comfortable.

    Guest Reviews

    Charles
    young couple
    8.0
    Very good
    Very good
    Early morning loud leaf blowing!

    Published on 11 Nov 2023

    Hunter
    review category business travellers
    4.0
    Disappointing
    Disappointed
    The staff in the available facilities.
    The bed was squeaky, the iron was cheap, leaked and ruined my wife's shirt, The shower temperature could not be regulated and would fluctuate drastically without even being touched. I had to stand in the shower with my wife and manually operate the handle to prevent her from being scalded. I then had to take a cold shower. I expected far better accommodations for a room costing seven hundred dollars for a one night stay.

    Published on 08 Nov 2023

    Bradley
    young couple
    5.0
    Passable
    I am gonna try somewhere else next time
    I didnt For the price and the staff available there should never be thugs standing 2 feet from the door offering drugs to people. After 9pm on the weekends staff should not be letting anyone near that door that doesnt have access to building ! Very disappointing trip.
    For the price and the staff available there should never be thugs standing 2 feet from the door offering drugs to people. After 9pm on the weekends staff should not be letting anyone near that door that doesnt have access to building ! Very disappointing trip.

    Published on 23 Jul 2023

    Travis
    young couple
    10.0
    Exceptional
    My fianc and I had the most amazing time at the Ritz-Carlton and would not change anything.
    The staff was amazing. The room was absolutely perfect. The room service was excellent and the food. Thanks to everyone at this amazing hotel!
    N/a

    Published on 24 Apr 2023

    Joshua
    young couple
    8.0
    Very good
    Very good
    clean
    water troubles; had to take cold showers

    Published on 28 Nov 2022

    Beecher
    young couple
    10.0
    Exceptional
    Exceptional
    Beautiful facilities. Everything you would expect from a Ritz Carlton.

    Published on 20 Nov 2022

    Eric
    young couple
    10.0
    Exceptional
    Exceptional
    My wife and I would like to thanks the manager Ms. Kiana and the front door helper Mr. Desi. They were awesome and represented the hotel very well.

    Published on 12 Oct 2022

    Brown
    young couple
    8.0
    Very good
    Property was beyond beautiful. Thanks for great service
    The location was great
    Everything was perfect

    Published on 12 Sep 2022

    Elana
    young couple
    10.0
    Exceptional
    Exceptional
    The room was phenomenal, the service was awesome, the breakfast was good, and the location was okay. I didnt care to look at the Epicenter every time I looked out the window.

    Published on 01 Sep 2022

    Ronnie
    young couple
    9.0
    Superb
    Overall I was very satisfied with the reception and overall first time experience. I would recommend
    Would have expected better quality robes for The Ritz.
    Carpeting in room was outdated and suspect of cleanliness.

    Published on 14 Aug 2022

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