The spacious double room offers air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 2 beds.
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Grand Deluxe Queen Room with Two Queen Beds, Balcony and Park View
The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bath. Featuring a balcony, this double room also provides a seating area, a wardrobe and a flat-screen TV with streaming services. The unit has 2 beds.
This king room, has a spacious living room, a spacious marble bath, dual closets with robes and slippers and an executive desk with additional seating.
The spacious double room offers air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a bath. This double room features a seating area, a wardrobe, a flat-screen TV with streaming services and a balcony. The unit offers 1 bed.
Reviewers Mention About The Ballantyne, a Luxury Collection Hotel, Charlotte
The Ballantyne, a Luxury Collection Hotel in Charlotte, received positive reviews for its beautiful and clean rooms, attentive service, and excellent amenities. Guests praised the hotel's attention t (Read More)o detail, including the decoration of butterfly frames behind the check-in desk. The afternoon tea, bar, and restaurant were all recommended, with complimentary croissants and pastries provided for breakfast. The hotel's pools, hot-tub, and full-service spa were also highlighted. The staff was described as friendly and hospitable, and the location was convenient. One reviewer mentioned the luxurious room and bathroom setup, though noted the high price.
Guest Reviews
Kristina
young couple
8.0
Very good
I had a comfortable stay, I enjoyed the pool, hot tub, and sauna. I just didnt like the unfriendly staff.
Properly was clean and comfortable
Staff. Front desk was not very friendly and unwelcoming. House keeping knocked on our door at 11am when we were getting ready, she was asking what time are we checking out when the checkout time is at 12pm.
Published on 27 Dec 2023
Tamela
review category business travellers
8.0
Very good
Very good
From the time we pulled up to get checked in and then departure day the staff was extremely helpful and friendly. The facility was very clean and the location was excellent.
Having to pay extra for a refrigerator when there is one in the room. The cost of the room itself was not cheap and to charge for everything extra was ridiculous.
Published on 26 Dec 2023
Edward
young couple
10.0
Exceptional
Loved the place and would definitely come back
Beautiful, easy to get to your room, great parking, smelled nice going inside, loved the Christmas tree and the flowers when you first enter, check-in was simple and the staff was wonderful. The bathroom was really nice and I loved the big tub.
I wish the pool was heated but the spa was great :). Also I couldnt get the alarm clock to stop going off at 6am each day but I never tried hard enough to figure it out so maybe its simple.
Published on 10 Dec 2023
Diane
solo traveller
10.0
Exceptional
I felt like a princess in a hallmark movie for my birthday!
Beautiful, clean, friendly staff
Price was high
Published on 05 Dec 2023
Kaleel
review category business travellers
10.0
Exceptional
Very relaxing and peaceful
The bed
No fridge/ microwave in the room
Published on 05 Dec 2023
Melissa
young couple
8.0
Very good
Overall it was a nice hotel and we would stay again.
Overall everything was very nice. My friend and I enjoyed our time. We had dinner in the hotel restaurant. Sampled whiskey and other cocktails. All of the staff were over the top amazing!
We did have a little guest (roach, the palmetto bug size) in our room that a staff person had to come and remove for us. It was a bit surprising how nonchalant everyone seemed about it. Saw another one in the hallway the next morning. Never heard from management with any kind of apologies which was odd.
Published on 14 Nov 2023
Kim
family with young children
7.0
Good
Staff was pleasant
Pretty
Rooms were slightly dated
Published on 29 Sep 2023
Sierra
young couple
9.0
Superb
Superb
Everything
The indoor pool and hot tub were closed
Published on 20 Sep 2023
Julie
review category business travellers
8.0
Very good
Very good
Pool and bar
Published on 17 Sep 2023
Cassandra
young couple
10.0
Exceptional
Good getaway
We always love the Ballantyne. It is a sweet little getaway from where we live. The hotel itself is beautiful, the attached restaurant is reliably good, and the pool with full service and bar is not to be missed!
All Facilities for The Ballantyne, a Luxury Collection Hotel, Charlotte
Category
Facilities
Activities
Live music/performance, Cycling, Live sport events (broadcast), Horse riding, Hiking, Canoeing, Tennis court, Cooking class, Stand-up comedy, Fishing, Bowling, Temporary art galleries, Themed dinner nights.
Business facilities
Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Accessibility
Upper floors accessible by elevator, Hearing accessible, Toilet with grab rails, Entire unit wheelchair accessible.
Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services
Valet parking, ATM/cash machine on site, Invoice provided, Concierge service, 24-hour front desk, Express check-in/check-out.
General
Parking, Parking on site, Free parking.
Physical distancing
Contactless check-in/check-out, Mobile app for room service, Single-room air conditioning for guest accommodation, Cashless payment available.
Entertainment and family services
Children's playground, Kids' outdoor play equipment, Board games/puzzles.
Pool and wellness
Steam room, Massage, Beauty Services, Pool with view, Indoor pool (all year), Spa/wellness packages, Hair colouring, Body scrub, Spa lounge/relaxation area, Swimming pool, Foot massage, Hair cut, Make up services, Body wrap, Swimming Pool, Fitness centre, Fence around pool, Fitness, Facial treatments, Spa facilities, Hair styling, Foot bath, Outdoor pool, Manicure, Back massage, Waxing services, Fitness/spa locker rooms, Outdoor pool (seasonal), Hair treatments, Hot tub/Jacuzzi, Couples massage, Neck massage, Body treatments, Head massage, Pedicure, Pool bar, Spa and wellness centre, Full body massage, Indoor pool, Massage chair, Hand massage, Sun loungers or beach chairs.
Transport
Shuttle service, Shuttle service (free), Accessible parking.
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