The Ballantyne, a Luxury Collection Hotel, Charlotte, Charlotte

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Deluxe, Guest room, 1 King

Max 2 Adults

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This king room has a spacious marble bath, dual closets with robes and slippers and an executive desk with additional seating.

Deluxe, Guest room, 2 Queen

Max 4 Adults

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This double room features a spacious marble bath, dual closets with robes and slippers and an executive desk with additional seating.

deluxe, Guest room, 1 King, Balcony

Max 2 Adults

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This king room, has a spacious marble bath, dual closets with robes and slippers and an executive desk with additional seating.

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All Facilities for The Ballantyne, a Luxury Collection Hotel, Charlotte

Category	Facilities
Activities	Live music/performance, Cycling, Live sport events (broadcast), Horse riding, Hiking, Canoeing, Tennis court, Cooking class, Stand-up comedy, Fishing, Bowling, Temporary art galleries, Themed dinner nights.
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Visual aids: Braille, Auditory guidance, Non-smoking rooms, Non-smoking throughout, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Lift, Designated smoking area, Allergy-free room, Lower bathroom sink, Visual aids: Tactile signs.
Safety features	Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Accessibility	Upper floors accessible by elevator, Hearing accessible, Toilet with grab rails, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Additional bathroom, Slippers, Additional toilet, Free toiletries, Hairdryer, Sauna, Bath, Shower, Toilet, Bathrobe.
Room Amenities	Wardrobe or closet, Dressing room, Clothes rack, Seating Area, Iron, Safety deposit box, Fold-up bed, Tile/marble floor, Interconnected room(s) available, Heating, Socket near the bed, Air conditioning, Desk, Carpeted, Fireplace.
Food & Drink	Wine/champagne, Kitchenware, Stovetop, Breakfast in the room, Kitchenette, Oven, Coffee machine, Special diet menus (on request), Kid meals, Dining area, Room service, Dishwasher, Refrigerator, Microwave, Vending machine (drinks), Restaurant, Toaster, Minibar, Kitchen, Dining table, Fruits, Outdoor furniture, Tea/Coffee maker, Bar.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm, Carbon monoxide detector.
Services	Internet services, Free WiFi, WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Ironing service.
Services & Extras	Towels, Key card access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service, Lockers, Key access.
Media & Technology	Laptop safe, Flat-screen TV, Telephone, Pay-per-view channels, Cable channels, TV, Streaming service (like Netflix), Radio.
Common areas	Sun terrace, Picnic area.
Food & drink safety	Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
Reception services	Valet parking, ATM/cash machine on site, Invoice provided, Concierge service, 24-hour front desk, Express check-in/check-out.
General	Parking, Parking on site, Free parking.
Physical distancing	Contactless check-in/check-out, Mobile app for room service, Single-room air conditioning for guest accommodation, Cashless payment available.
Entertainment and family services	Children's playground, Kids' outdoor play equipment, Board games/puzzles.
Pool and wellness	Steam room, Massage, Beauty Services, Pool with view, Indoor pool (all year), Spa/wellness packages, Hair colouring, Body scrub, Spa lounge/relaxation area, Swimming pool, Foot massage, Hair cut, Make up services, Body wrap, Swimming Pool, Fitness centre, Fence around pool, Fitness, Facial treatments, Spa facilities, Hair styling, Foot bath, Outdoor pool, Manicure, Back massage, Waxing services, Fitness/spa locker rooms, Outdoor pool (seasonal), Hair treatments, Hot tub/Jacuzzi, Couples massage, Neck massage, Body treatments, Head massage, Pedicure, Pool bar, Spa and wellness centre, Full body massage, Indoor pool, Massage chair, Hand massage, Sun loungers or beach chairs.
Transport	Shuttle service, Shuttle service (free), Accessible parking.
Outdoor & View	Terrace, Patio, Landmark view, View, Balcony.
Shops	Barber/beauty shop.

Guest Ratings For This Property

9.1

Based on 347 Reviews

100% verified reviews

Comfort

9.48

Cleanliness

9.41

Value For Money

8.53

Facilities

9.31

Reviewers Mention About The Ballantyne, a Luxury Collection Hotel, Charlotte

The Ballantyne, a Luxury Collection Hotel in Charlotte, received positive reviews for its beautiful and clean rooms, attentive service, and excellent amenities. Guests praised the hotel's attention t (Read More)o detail, including the decoration of butterfly frames behind the check-in desk. The afternoon tea, bar, and restaurant were all recommended, with complimentary croissants and pastries provided for breakfast. The hotel's pools, hot-tub, and full-service spa were also highlighted. The staff was described as friendly and hospitable, and the location was convenient. One reviewer mentioned the luxurious room and bathroom setup, though noted the high price.

Guest Reviews

Kristina

young couple

8.0

Very good

I had a comfortable stay, I enjoyed the pool, hot tub, and sauna. I just didnt like the unfriendly staff.

Properly was clean and comfortable

Staff. Front desk was not very friendly and unwelcoming. House keeping knocked on our door at 11am when we were getting ready, she was asking what time are we checking out when the checkout time is at 12pm.

Published on 27 Dec 2023

Tamela

review category business travellers

8.0

Very good

From the time we pulled up to get checked in and then departure day the staff was extremely helpful and friendly. The facility was very clean and the location was excellent.

Having to pay extra for a refrigerator when there is one in the room. The cost of the room itself was not cheap and to charge for everything extra was ridiculous.

Published on 26 Dec 2023

Edward

young couple

10.0

Exceptional

Loved the place and would definitely come back

Beautiful, easy to get to your room, great parking, smelled nice going inside, loved the Christmas tree and the flowers when you first enter, check-in was simple and the staff was wonderful. The bathroom was really nice and I loved the big tub.

I wish the pool was heated but the spa was great :). Also I couldnt get the alarm clock to stop going off at 6am each day but I never tried hard enough to figure it out so maybe its simple.

Published on 10 Dec 2023

Diane

solo traveller

10.0

Exceptional

I felt like a princess in a hallmark movie for my birthday!

Beautiful, clean, friendly staff

Price was high

Published on 05 Dec 2023

Kaleel

review category business travellers

10.0

Exceptional

Very relaxing and peaceful

The bed

No fridge/ microwave in the room

Published on 05 Dec 2023

Melissa

young couple

8.0

Very good

Overall it was a nice hotel and we would stay again.

Overall everything was very nice. My friend and I enjoyed our time. We had dinner in the hotel restaurant. Sampled whiskey and other cocktails. All of the staff were over the top amazing!

We did have a little guest (roach, the palmetto bug size) in our room that a staff person had to come and remove for us. It was a bit surprising how nonchalant everyone seemed about it. Saw another one in the hallway the next morning. Never heard from management with any kind of apologies which was odd.

Published on 14 Nov 2023

Kim

family with young children

7.0

Good

Staff was pleasant

Pretty

Rooms were slightly dated

Published on 29 Sep 2023

Sierra

young couple

9.0

Superb

Everything

The indoor pool and hot tub were closed

Published on 20 Sep 2023

Julie

review category business travellers

8.0

Very good

Pool and bar

Published on 17 Sep 2023

Cassandra

young couple

10.0

Exceptional

Good getaway

We always love the Ballantyne. It is a sweet little getaway from where we live. The hotel itself is beautiful, the attached restaurant is reliably good, and the pool with full service and bar is not to be missed!

Published on 08 Sep 2023