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Pestana Cidadela Cascais - Pousada & Art District

Fortaleza da Cidadela - Av. Dom Carlos I

Ranked 7 out of 38 best hotels in cascais

8.5
2916 reviews

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Room Types Available

Double Room
  • Max 2 Adults
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  • 1 Photo available
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    This modern, air-conditioned room comes with 1 large or 2 single beds and wooden floors. It has a private bathroom with slippers and bathrobes. It also has a seating area with a flat-screen satellite TV.Please note that extra beds are not available for this room type.Please note that for reservations of 6 rooms or more, different policies will apply.

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    Superior Double Room
  • Max 2 Adults
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    This spacious, air-conditioned room comes with 1 large or 2 single beds and wooden floors. It has a private bathroom with slippers and bathrobes. It also has a seating area with a flat-screen satellite TV.

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    Junior Suite
  • Max 2 Adults
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    This very spacious, air-conditioned suite comes with 1 double or 2 single beds. It has a private bathroom with slippers and bathrobes. It also has a seating area with a flat-screen satellite TV.

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    Superior Double Room with Sea View
  • Max 2 Adults
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  • 1 Photo available
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    This spacious, air-conditioned room comes with a balcony and features views over the Atlantic ocean.It has a private bathroom with slippers and bathrobes. It also has a flat-screen satellite TV.

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    Superior Double or Twin Room with Balcony
  • Max 2 Adults
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    Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath or a shower, a hairdryer and slippers. This twin/double room is air-conditioned and features a flat-screen TV with cable channels, a minibar, a wardrobe and a safe deposit box. The unit offers 1 bed.

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    Superior Triple Room
  • Max 3 Adults
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    Offering free toiletries and bathrobes, this triple room includes a private bathroom with a bath or a shower, a hairdryer and slippers. The air-conditioned triple room offers a flat-screen TV with cable channels, a minibar, a wardrobe, a safe deposit box as well as garden views. The unit offers 3 beds.

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    Superior Triple Room with Balcony
  • Max 3 Adults
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  • 1 Photo available
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    Offering free toiletries and bathrobes, this triple room includes a private bathroom with a bath or a shower, a hairdryer and slippers. This triple room is air-conditioned and features a flat-screen TV with cable channels, a minibar, a wardrobe and a safe deposit box.

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    Superior Triple Room with Sea View
  • Max 3 Adults
    •
  • 1 Photo available
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    This air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views.

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    Triple Junior Suite
  • Max 3 Adults
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    This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a minibar, as well as a wardrobe. The unit offers 2 beds.

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    Suite with Sea View
  • Max 2 Adults
    •

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    This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a seating area, a wardrobe as well as sea views. The unit has 3 beds.

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    Presidential Suite
  • Max 2 Adults
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    This spacious suite comprises 1 living room, 1 separate bedroom and 2 bathrooms with a bath or a shower and free toiletries. The suite features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a minibar, as well as a tea and coffee maker. The unit offers 2 beds.

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    Pestana Cidadela Cascais - Pousada & Art District is featured in

    Guest Ratings For This Property

    8.5
    Based on 2916 Reviews
    100% verified reviews

    Comfort

    8.87

    Cleanliness

    8.77

    Value For Money

    7.84

    Facilities

    8.5

    Reviewers Mention About Pestana Cidadela Cascais - Pousada & Art District

    The Pestana Cidadela Cascais - Pousada & Art District is praised for its beautiful setting and superb breakfast with incredible views. Some guests were disappointed with the lack of evening meals in (Read More)the restaurant and the quality of food in the separate restaurant. However, the hotel grounds, rooms, and spa services were highly rated, and the location was described as exceptional. The only minor complaints were regarding the need for bathroom renovations and slightly uncomfortable chairs in the meeting facilities.

    Guest Reviews

    Maksim
    young couple
    10.0
    Exceptional
    Exceptional
    everything was fine, great hotel, great location!

    Published on 02 Jan 2024

    Joao
    family with young children
    8.0
    Very good
    Very good
    Location, people and breakfast.
    Cleaning was not very good.

    Published on 01 Jan 2024

    Monica
    review category business travellers
    8.0
    Very good
    Very good
    Location, comfort, kindness of the staff. Excellent food.
    Room towards the inner courtyard was a bit dark, but it was largely compensated by how quiet it was

    Published on 23 Dec 2023

    Oleksii
    young couple
    9.0
    Superb
    Superb
    Location, breakfast

    Published on 21 Dec 2023

    Carol
    young couple
    9.0
    Superb
    Fabulous location great customer service and brilliant value for money!
    Location and design
    Not much at all!

    Published on 19 Dec 2023

    Diogo
    solo traveller
    3.0
    Poor
    Not 5-star, sadly not up to scratch :(
    Great location. I particularly enjoyed breakfast time, even though the restaurant can be quite small on busy mornings. Some of the artwork around the inn are interesting and made my walk around the venue worth the effort.
    When I checked in there was hair in the bathroom and bedroom (see photos). When I approached reception, without as much as an apology, I was asked when would you like it cleaned? - this is not a 5 star service, frankly its not even 4 star. The pousada restaurant Taberna da Praa was utter chaos, with door staff running around (the place wasnt particularly busy) the chef shouting loud insults from the kitchen - it all made for a very course experience, one I regretted. As if that wasnt enough, the prices are extortionate, and you will be automatically charged a 10% tip and a donation (to god knows what) - alas, this isnt California, and the whole ethos is simply wrong - to be avoided.
    (Read More)

    Published on 18 Dec 2023

    David
    young couple
    10.0
    Exceptional
    Bets place to stay when visiting Cascais and surrounding area.
    A perfect location to explore Cascais and the local vicinity. The staff were so helpful, full of smiles and support. Right at the top of Cascais so no need for a car or taxi if you are restauranting or shopping the area. Very pet friendly and no problem with our small King Charles Spaniel in the hotel whatsoever. Unfortunately we did not have time for the SPA and indoor or outdoor pools but they looked great. Super views of the marina from the breakfast and dinning rooms.
    We received a message from the hotel with rather draconian statements regarding our dog before checkin. This led us to almost cancel our reservation however, upon checkin, the hotel is one of the most pet friendly hotels we have stayed at ant the staff loved our dog and made such a fuss of him. Dont be put off by the email and hotel Pestana Cidadela Cascais; may I suggest you modify the email to reflect how well you actually treat our pets?

    Published on 18 Dec 2023

    Carlos
    family with young children
    9.0
    Superb
    Besides the mould smell in the 1st room all the rest was perfect
    Breakfast was great. Great product quality. Staff is impecable.
    Bedroom with mould smell. We were then changed to another room that was excellent.

    Published on 13 Dec 2023

    Kenneth
    family with young children
    4.0
    Disappointing
    Over rated
    Nice building
    Cockroach in bathroom (and nobody too keen to clean it up after I killed it); toilet not functioning; locked out of room; small pool; sardonic staff.

    Published on 13 Dec 2023

    Graeme
    young couple
    10.0
    Exceptional
    A very special hotel in a lovely part of Cascais
    Everything
    Nothing

    Published on 10 Dec 2023

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    Top Facilities

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    All Facilities for Pestana Cidadela Cascais - Pousada & Art District

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Cycling, Hiking, Beach, Golf course (within 3 km), Diving.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Safety features Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Face masks for guests available, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
    Miscellaneous Non-smoking rooms, Non-smoking throughout, Facilities for disabled guests, Soundproof rooms, Lift.
    Accessibility Upper floors accessible by elevator.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Slippers, Free toiletries, Hairdryer, Sauna, Bath, Toilet, Bathrobe.
    Room Amenities Wardrobe or closet, Clothes rack, Seating Area, Safety deposit box, Heating, Hardwood or parquet floors, Socket near the bed, Air conditioning, Pool cover, Desk.
    Food & Drink Kid-friendly buffet, Breakfast in the room, Kid meals, Room service, Restaurant, Minibar, Outdoor furniture, Tea/Coffee maker, Bar.
    Safety & security Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
    Services Internet services, Free WiFi, WiFi.
    Cleaning services Dry cleaning, Daily housekeeping, Ironing service, Laundry.
    Services & Extras Towels, Key card access, Linen, Wake-up service, Key access.
    Media & Technology Satellite channels, Flat-screen TV, Telephone, Pay-per-view channels, Cable channels, TV.
    Common areas Sun terrace, Garden.
    Food & drink safety Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
    Reception services Luggage storage, Concierge service, 24-hour front desk.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Mobile app for room service, Cashless payment available, Physical distancing rules followed.
    General Parking, Pets allowed, WiFi available in all areas.
    Pool and wellness Sun umbrellas, Outdoor pool (all year), Massage, Beachfront, Indoor pool (all year), Spa/wellness packages, Spa lounge/relaxation area, Swimming pool, Foot massage, Swimming Pool, Fitness, Spa facilities, Outdoor pool, Personal trainer, Back massage, Fitness/spa locker rooms, Couples massage, Neck massage, Spa and wellness centre, Full body massage, Indoor pool, Hand massage, Sun loungers or beach chairs.
    Transport Car hire.
    Outdoor & View Terrace, View, Sea view, Garden view, Balcony.

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