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Portland Regency Hotel & Spa

Bayside (0 kms from Old Port)
20 Milk Street

Ranked 18 out of 39 best hotels in portland

8.6
542 reviews

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Room Types Available

Deluxe Double Room with Two Double Beds
  • Max 4 Adults
    •

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    This room has a flat-screen cable TV, iPod docking station, bathrobe and slippers.

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    Deluxe King Room
  • Max 2 Adults
    •
  • 1 Photo available
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    Offering free toiletries and bathrobes, this room includes a private bathroom with a bath and a shower or shower only. The air-conditioned double room offers a flat-screen TV with cable channels, a coffee machine, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

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    Portland Regency Hotel & Spa is featured in

    Guest Ratings For This Property

    8.6
    Based on 542 Reviews
    100% verified reviews

    Comfort

    9.18

    Cleanliness

    9.12

    Value For Money

    7.94

    Facilities

    8.76

    Reviewers Mention About Portland Regency Hotel & Spa

    The Portland Regency Hotel & Spa has received positive reviews for its attentive and friendly staff, clean rooms with comfortable bedding, and great amenities. Guests have praised the hotel's histori (Read More)c features and modern take, as well as its convenient location near the waterfront and local shops and restaurants. The Armory Lounge and the hotel's restaurant, Eighteen96, have been recommended for food and drinks. Some guests found the rooms to be a bit pricey, but overall, the hotel has been highly recommended for its quality and service.

    Guest Reviews

    Melissa
    young couple
    8.0
    Very good
    The Regency is always a great place to stay while in Portland. You cant beat the location!!
    Love this location and the on-site spa. Also breakfast with John is always a pleasure!
    The rooms need to be updated. So many other great hotels in the area with modern amenities in the rooms. Its always hit or miss when we stay here, if well get one of the newer rooms or an older one.

    Published on 31 Dec 2023

    Crescitelli
    young couple
    3.0
    Poor
    Disappointed with the room as staff should have better skills at discerning where guests should stay
    The room was beautiful (but definitely the wrong one!! Read on) and the staff very friendly (though not good at certain things, Read on). The location of the hotel are fantastic and it is beautiful; however, our experience was bad. Read on.
    I could not be more disappointed with my stay!! They put us in a room with an adjoining room that had a sick toddler and infant who screamed and coughed all night. And, to boot, it is the only room that adjoins in the entire hotel. This was unacceptable. They had plenty of rooms for us to not have an adjoining room at all, never mind with infants and toddlers. The staff should be able to discern that 2 guests in their late 50s shouldn't be put in that situation. Although the room was beautiful, we did not sleep one minute with screaming, crying, coughing children on the other side of an adjoining door. I am not one to write negative reviews, but I am so upset about this, I had to. I've been to Portland many times, always wanted to stay in this hotel, and this is how it went down. Just unacceptable.
    (Read More)

    Published on 28 Dec 2023

    Kenneth
    young couple
    8.0
    Very good
    At $300+/night it was unimpressive but the location was great.
    The bedding. The location.
    Water pressure at room 311 sink was sub-par. Room felt claustrophobic. Room furniture.

    Published on 09 Dec 2023

    James
    review category business travellers
    10.0
    Exceptional
    My trip was for an unpleasant business matter. The hotel was the best part of my stay.
    Location facility
    Nothing

    Published on 06 Dec 2023

    Lynny
    family with young children
    10.0
    Exceptional
    Exceptional
    Love the location to great restaurants and shopping and staff is very accommodating and room service!

    Published on 05 Dec 2023

    Lynny
    family with young children
    10.0
    Exceptional
    Always enjoyable
    Love the staff and location

    Published on 26 Nov 2023

    Wanda
    young couple
    7.0
    Good
    Portland is a foodie haven.
    Excellent location to walk to great restaurants and local shops. The whisky bar lounge is a lovely spot to relax.
    The hottub in the spa facility was not working for our stay.

    Published on 19 Nov 2023

    Joanne
    young couple
    7.0
    Good
    Comfortable room and staff all very welcoming
    Location was good and staff really helpful and friendly
    The air conditioning unit and fridge were both noisy. Restaurant was pricey

    Published on 10 Nov 2023

    Jeremiah
    family with young children
    2.0
    Very poor
    Very poor
    Room was fine
    Everything else, terrible, disinterested staff, old outdated lobby, walls, carpet, gym wasnt open and Id expect it from an expensive hotel like this, not enough hot water in the lobby our entire stay, water wasnt even hot for tea, completely overpriced for this old place with bad service. This review is not about old Portland though, the location was amazing and the old city is completely worth visiting!

    Published on 09 Nov 2023

    Karen
    young couple
    10.0
    Exceptional
    Exceptional
    Very pretty hotel and very comfortable beds.
    Had to lay extra for parking

    Published on 03 Nov 2023

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    Top Facilities

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    All Facilities for Portland Regency Hotel & Spa

    Category Facilities
    Activities Happy hour.
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Lift, Facilities for disabled guests, Pet bowls, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, First aid kit available.
    Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible.
    Bathroom Sauna, Bath, Shower, Private bathroom, Bath or shower, Free toiletries, Toilet paper, Toilet, Hairdryer, Bathrobe.
    Room Amenities Air conditioning, Heating, Wardrobe or closet, Desk, Carpeted, Iron, Safety deposit box.
    Food & Drink Coffee machine, Wine/champagne, Special diet menus (on request), Refrigerator, Vending machine (drinks), Restaurant, Breakfast in the room, Outdoor furniture, Room service, Bar.
    Safety & security Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Carbon monoxide detector, Smoke alarms, CCTV outside property.
    Services WiFi, Free WiFi, Internet services.
    Cleaning services Trouser press, Ironing service, Daily housekeeping, Laundry, Dry cleaning.
    Services & Extras Wake-up service, Lockers, Towels, Wake up service/Alarm clock, Key access, Linen, Alarm clock.
    Media & Technology Radio, Cable channels, Laptop safe, TV, Flat-screen TV, Telephone.
    Food & drink safety Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas.
    Common areas Shared lounge/TV area, Garden.
    Reception services Express check-in/check-out, Invoice provided, Valet parking, ATM/cash machine on site, Luggage storage, 24-hour front desk.
    General Private parking, Pets allowed, Parking, Parking on site, WiFi available in all areas.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    Pool and wellness Hot tub/Jacuzzi, Steam room, Make up services, Massage, Body wrap, Foot bath, Fitness centre, Beauty Services, Spa/wellness packages, Body treatments, Fitness, Facial treatments, Spa facilities, Personal trainer, Spa and wellness centre, Spa lounge/relaxation area, Fitness/spa locker rooms.
    Transport Airport shuttle, Accessible parking, Airport shuttle (additional charge), Airport shuttle (free), Airport drop off, Shuttle service, Airport pick up, Shuttle service (free).
    Outdoor & View City view.

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