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About Hilton Garden Inn Portland Downtown Waterfront
Hilton Garden Inn Portland Downtown Waterfront is a comfortable and clean hotel in an amazing location, within walking distance of the downtown area. The rooms are spacious and offer great sleep qual (Read More)ity. The staff is outstanding, with friendly and helpful team members who go above and beyond to make guests feel welcome. The waterfront view from the rooms is beautiful, and the hotel is surrounded by great restaurants, bars, and shopping options. The hotel offers a great overnight stay in Portland.
Out side the property it's great. Inside unfortunately some people are not nice to deal with.
I was overcharged and until today the charges is in my account. Nobody could explain or give my money back. It was a very unpleasant situation. I try to ask my money back but it seems no one could explain or reimburse me. actually all charges were different from our primary booking and when we arrive the person at the reception don't even bother to explain anything i just figure on the next day because i saw the overcharges in my bank account.
Published on 03 Jan 2024
Wilma
young couple
9.0
Superb
great location and great view
great location
loved the water and cookies
room was not cleaned one day
had to ask for new towels
Published on 10 Dec 2023
Elizabeth
young couple
8.0
Very good
Very good
Valet parking instead of parking ourselves
Published on 04 Dec 2023
Brian
family with young children
8.0
Very good
Clean tidy rooms in a great location
Location
Published on 27 Nov 2023
Brenda
family with young children
8.0
Very good
Very good
Very comfortable room
Thought it was expensive
Published on 27 Nov 2023
Ronald
solo traveller
9.0
Superb
Superb
Location nice big room view of water
Published on 21 Nov 2023
Daniel
young couple
10.0
Exceptional
great room! our view was wonderful and it snowed so pretty
walked all over!
Published on 20 Nov 2023
Caroline
group
10.0
Exceptional
Loved it, would definitely stay here again.
Loved the location and the large room -- there is even a nice view, and bonus right next door to the Standard Bakery.
The only very small issue is that the water cooler was empty in the (small) workout center but that is very minor.
Published on 12 Nov 2023
Alan
young couple
8.0
Very good
Very good
The bartender is one reason we stay here. Shes engaging and knowledgeable about the Portland scene.
Published on 21 Oct 2023
Amy
family with young children
10.0
Exceptional
Beautiful hotel with view of the water and within walking distance of shops and restaurants.
Clean facilities and friendly staff. Provided a pack and play for our 8 month old.
Mix up with booking. We had removed a day from our trip and it was not communicated to the hotel. The staff was helpful and accommodating to resolve this issue (with proof of emails and booking CS conversation), but it made the check in process awkward.
All Facilities for Hilton Garden Inn Portland Downtown Waterfront
Category
Facilities
Business facilities
Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous
Family rooms, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room, Non-smoking throughout.
Safety features
Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
Bathroom
Bath or shower, Free toiletries, Hairdryer, Bath.
Room Amenities
Sofa bed, Heated pool, Air conditioning, Desk, Seating Area, Safety deposit box, Ironing facilities, Heating.
Food & Drink
Wine/champagne, Refrigerator, Microwave, Restaurant, Special diet menus (on request), Kid meals, Tea/Coffee maker, Bar.
Safety & security
Smoke alarms, Security alarm, 24-hour security, Fire extinguishers.
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