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Residence Inn Portland Downtown Waterfront

Munjoy Hill (0 kms from Old Port)

Ranked 10 out of 39 best hotels in portland

8.2
(357 reviews)

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About Residence Inn Portland Downtown Waterfront

The Hotel Residence Inn Portland Downtown Waterfront is a beautiful hotel located just off the harbor in Portland. The spacious rooms and fantastic water views make for a wonderful stay. The staff at the hotel are incredibly friendly and accommodating, going above and beyond to ensure a pleasant experience for guests. The convenient location allows for easy access to many of Portland's popular attractions and the hotel's walkability score is excellent. Guests can enjoy the delicious breakfast and take advantage of the hotel's amenities, such as the fitness center and outdoor fireplace. Residence Inn provides a comfortable and enjoyable stay in the heart of Portland.
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King Studio with Sofa Bed

  • Max 4 Adults
    •

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    This spacious studio features a:- fully equipped kitchenette- dining area- sofa bed- 37-inch flat-screen cable TV with HBO- iPod docking station

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    King Studio with Sofa Bed and Harbor View

  • Max 4 Adults
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    This spacious studio features a:- water view- fully equipped kitchenette- dining area- sofa bed- 37-inch flat-screen cable TV with HBO- iPod docking station

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    One-Bedroom King Suite

  • Max 4 Adults
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    This spacious suite features:- fully equipped kitchenette- dining area- living room with a sofa bed- 2 37-inch flat-screen cable TVs with HBO- iPod docking station

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    Queen Studio with Two Queen Beds

  • Max 4 Adults
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    Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. Meals can be prepared in the kitchen, which features a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious family room features air conditioning, a private entrance, a tea and coffee maker, a seating area and a flat-screen TV with streaming services. The unit has 2 beds.

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    King Studio with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible

  • Max 3 Adults
    •

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    Featuring free toiletries, this studio includes a private bathroom with a bath, a shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious studio features air conditioning, a private entrance, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit has 2 beds.

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    All Facilities for Residence Inn Portland Downtown Waterfront

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Visual aids: Braille, Facilities for disabled guests, Higher level toilet, Auditory guidance, Wheelchair accessible, Non-smoking rooms, Lift, Pet bowls, Lower bathroom sink, Non-smoking throughout, Visual aids: Tactile signs.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available.
    Accessibility Upper floors accessible by elevator, Emergency cord in bathroom, Hearing accessible, Toilet with grab rails, Entire unit located on ground floor, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Bath, Shower, Toilet.
    Room Amenities Sofa, Sofa bed, Heated pool, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Private entrance, Seating Area, Carpeted, Iron, Safety deposit box, Heating, Socket near the bed.
    Food & Drink Dishwasher, Refrigerator, Microwave, Vending machine (drinks), Kitchenware, Toaster, Grocery deliveries, Stovetop, Kitchenette, Kitchen, Vending machine (snacks), Dining table, Coffee machine, Dining area, BBQ facilities, Outdoor furniture, Tea/Coffee maker, Bar.
    Safety & security Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, Carbon monoxide detector.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service.
    Media & Technology Cable channels, iPod dock, TV, Streaming service (like Netflix), Radio, Satellite channels, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Common areas Outdoor fireplace, Shared lounge/TV area.
    Reception services ATM/cash machine on site, 24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
    General Parking, Pets allowed, WiFi available in all areas.
    Transport Accessible parking, Airport drop off, Parking garage, Airport shuttle, Airport shuttle (free), Airport pick up.
    Pool and wellness Indoor pool (all year), Swimming pool, Swimming Pool, Fitness centre, Fitness, Indoor pool, Sun loungers or beach chairs.
    Outdoor & View City view, View.
    Shops Minimarket on site.

    Guest Ratings For This Property

    8.2
    Based on 357 Reviews
    100% verified reviews

    Comfort

    8.76

    Cleanliness

    8.65

    Value For Money

    7.8

    Facilities

    8.57

    Guest Reviews

    Evan
    young couple
    10.0
    Exceptional
    Fantastic
    Location
    Nothing

    Published on 03 Jan 2024

    Blanchette
    family with young children
    8.0
    Very good
    Very good
    The hotel was nice and clean, the staff was very friendly. This was a very kid friendly hotel.
    The parking garage situation was very confusing, I would have preferred if there was better signage.

    Published on 30 Dec 2023

    Mark
    young couple
    8.0
    Very good
    Very good
    Excellent breakfast with cheery staff.
    No housekeeping the first day so we had dirty towels.

    Published on 30 Dec 2023

    Delia
    young couple
    7.0
    Good
    Very nice
    Awesome
    It's not on the water front ..little disappointed..

    Published on 28 Dec 2023

    Jennifer
    family with young children
    4.0
    Disappointing
    Not a Good Experience / Staff are horrible!
    The hotel was in walking distance to Old Port and downtown. They serve a hot breakfast which was good.
    The hotel staff stated they made a note to have room service done daily to my room, however they only did it once. I had to either call the front desk for clean towels or go by there and again they said they would have it done yet it didn't happen. Then we asked for a wake up call on our checkout time and I asked twice to make sure they had it but no wake up call. The T.V. stopped working and they said they would send someone right up to fix it. However it was a hour later and no one showed so I had to call again and they got someone up to fix it. The hair dryer didn't work, but they replaced it. The bed was hard and the pillows too soft that your head sinks into it (not my preference). It just didn't seem the staff truly cared to do their job. The hotel has a $30.00 a day parking fee at a parking garage across the street. My car got broke into and that same night some at our hotel got jumped by four people in the same parking garage. Not sure if I will stay here again after the experience I had at this hotel!
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    Published on 19 Dec 2023

    Jennifer
    review category business travellers
    6.0
    Pleasant
    Pleasant
    Parking not in same building and I had to pay extra for it. No in house restaurant

    Published on 17 Dec 2023

    Ed
    young couple
    9.0
    Superb
    Location and staff make the property work.
    Very friendly, helpful and professional staff.
    Bed and sheets seemed to be at the end of their useful life.

    Published on 04 Dec 2023

    Lucille
    young couple
    9.0
    Superb
    relaxing getaway in a convenient location in Portland.
    Comfortable and quiet room. Nice space for lounging and with kitchenette. Excellent bed.
    $30 parking!

    Published on 27 Nov 2023

    Stefania
    family with young children
    10.0
    Exceptional
    It was good. Perfect for what I needed. Walkable to where I wanted to go
    Breakfast was ok. No alternative options for vegans other than fruit. Staff was friendly..room.was perfect
    N/A

    Published on 25 Nov 2023

    Elsie
    with friends
    10.0
    Exceptional
    Exceptional
    Beautiful property. Loved that they had shuttle service to local establishments. Front desk staff was friendly and helpful.

    Published on 16 Nov 2023

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