DoubleTree by Hilton Portland, ME, Portland

This property has been featured in "39 Best Hotels In Portland ".

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Room Types Available

King Room

Max 2 Adults

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This room features a flat-screen TV, a seating area, and coffee making facilities.

Queen Room with Two Queen Beds

Max 4 Adults

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This room features a flat-screen TV, a seating area, and coffee making facilities.

King Room - Premium Floor

Max 2 Adults

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About This Property

This Portland hotel is located 2 miles from the Portland International Jetport and features an on-site restaurant. The Portland Observatory is 12 minutes drive away.Each guest room at the DoubleTree (Read More) by Hilton Portland, ME features a flat-screen cable TV and free Wi-Fi. They are decorated in light colours and dark wood furnishings, and have a microwave and a refrigerator.Guests can swim in the indoor heated pool or visit the business centre. 24-hour front desk services are also available at the Portland DoubleTree Hotel.Nourish serves casual meals for breakfast, lunch, and dinner.The Portland Museum of Art is 10 minutes drive from the hotel. Maine Narrow Gauge Railroad Museum is 7 miles away.

DoubleTree by Hilton Portland, ME is featured in

Guest Ratings For This Property

7.5

Based on 323 Reviews

100% verified reviews

Comfort

8.12

Cleanliness

8.01

Value For Money

7.16

Facilities

7.67

Guest Reviews

Jessica

family with young children

1.0

Bad

No heat in the rooms. Manager wont even talk to you or address the situation.

I like this hotel Ive spent ten nights here in 2023

My heat was broken in my room and blasted ac the entire night. At one point I looked at the thermostat it was 58. A couple times I thought I got it turned off and then it would turn right back on. In the morning I went to the front desk to let them know because I hadnt slept at all. They sent maintenance who confirmed it was truly broken and not user error and couldnt believe I slept there all night it mustve been miserable. Thought I would hear from the front desk who had already checked me out at 4am but I hadnt so I stopped at the front desk on my way out. The manager was behind the wall in a meeting and didnt have time to talk to me but I was assured he would call me after. 2 hours later I called to check in. He was busy again. Crazy. But I was promised by the front desk girl he would definitely call me. He didnt. A voucher for half off a night in the future and an apology wouldve been great I made it clear to the girl I stay at Hiltons all the time Im not even asking for a refund (though I shouldve) I just didnt sleep the night before because of the conditions of my room that were confirmed by maintenance. Something should be done. I spent 39 nights at Hilton hotels last years x Im a good customer for their establishment.

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Published on 04 Jan 2024

Raychel

young couple

10.0

Exceptional

Everything! Especially the cookies

Nothing

Published on 28 Dec 2023

Zach

young couple

10.0

Exceptional

The only negative was that one of the elevators was out of service.

Published on 14 Dec 2023

Corey

family with young children

10.0

Exceptional

Would visit again if staying in the area.

The room was huge, the staff in the restaurant was very friendly. The front desk attendant was great.

The bathroom was not properly cleaned. There was hair in the shower and urine on the back of the toilet. The bathroom door lock/handle was hanging off the door missing screws.

Published on 14 Dec 2023