Porto Pal�cio Hotel by The Editory, Porto

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parking

bar

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Executive Double Room

Max 2 Adults

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This spacious room comes with a work desk and a 26'' flat-screen TV with satellite channels. The private bathroom has heated floors and towel racks.Guests enjoy a 10% Discount in the Hotel Restaurants and Bar, with key pass presentation.

Deluxe Double Room

Max 2 Adults

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This spacious room comes with a work desk and a 26'' flat-screen TV with satellite channels. The private bathroom has heated floors, towel racks and amenities.Rooms located in upper floors enjoy free WiFi and night parking (from 20:00 to 10:00).Guests enjoy a 10% Discount in the Hotel Restaurants and Bar, with key pass presentation.

Executive Suite

Max 2 Adults

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This modern and spacious suite has a work desk and a 32'' flat-screen TV with satellite channels. The private bathroom comes with heated floors, towel racks and amenities. Two children may share the living room's sofa bed.Guests enjoy a 10% Discount in the Hotel Restaurants and Bar, with key pass presentation. Free WiFi and night parking (from 20:00 to 10:00) are also available.

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All Facilities for Porto Palácio Hotel by The Editory

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Activities	Squash.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Visual aids: Braille, Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Lift, Designated smoking area, Lower bathroom sink, Visual aids: Tactile signs.
Safety features	Hand sanitizer in guest accommodation and key areas, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Accessibility	Upper floors accessible by elevator, Toilet with grab rails, Entire unit wheelchair accessible, Emergency cord in bathroom.
Bathroom	Private bathroom, Toilet paper, Slippers, Bidet, Additional toilet, Free toiletries, Hairdryer, Sauna, Bath, Toilet, Bathrobe.
Room Amenities	Sofa, Soundproofing, Wardrobe or closet, Clothes rack, Seating Area, Iron, Safety deposit box, Interconnected room(s) available, Heating, Extra long beds (> 2 metres), Socket near the bed, Air conditioning, Desk, Carpeted.
Food & Drink	Wine/champagne, Kitchenware, Stovetop, Breakfast in the room, Kitchenette, Coffee machine, Kid meals, Dining area, Room service, Refrigerator, Electric kettle, Microwave, Restaurant, Minibar, Dining table, Fruits, Tea/Coffee maker, Bar.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
Services	Internet services, Free WiFi, WiFi.
Cleaning services	Dry cleaning, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Key card access, Linen, Wake-up service.
Media & Technology	Flat-screen TV, Telephone, Cable channels, TV.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Invoice provided, Tour desk, Luggage storage, Concierge service, 24-hour front desk.
General	Parking, Private parking, Parking on site, WiFi available in all areas.
Physical distancing	Cashless payment available, Physical distancing rules followed.
Entertainment and family services	Babysitting/child services.
Pool and wellness	Massage, Indoor pool (all year), Spa/wellness packages, Spa lounge/relaxation area, Swimming pool, Swimming Pool, Fitness centre, Fitness, Spa facilities, Spa and wellness centre, Indoor pool, Massage chair.
Transport	Car hire, Accessible parking, Street parking.
Outdoor & View	Terrace, City view, View.

Guest Ratings For This Property

8.5

Based on 3909 Reviews

100% verified reviews

Comfort

8.98

Cleanliness

8.97

Value For Money

8.25

Facilities

8.65

Reviewers Mention About Porto Palácio Hotel by The Editory

The Porto Pal�cio Hotel received mixed reviews. While some guests enjoyed their stay, mentioning the nice rooms, excellent cleaning service, and good breakfast, others felt the hotel was out of the w (Read More)ay from the main tourist area and had overpriced services. The staff received praise for their friendliness and helpfulness, particularly Carlos and Ivan. The rooftop bar had great views but was not always open, and some guests found the decor and lighting to be dated. One guest highly praised Paulo, the masseuse at the spa.

Guest Reviews

Diogo

family with young children

6.0

Pleasant

Great staff limited by an outdated hotel

The staff was great.

The hotel shows its age, especially in the rooms. outdated style and facilities. Lack of power outlets. Horrible parking garage.

Published on 02 Jan 2024

Bedis

young couple

4.0

Disappointing

Do not recommend, far from a 5-star experience

This is absolutely not a 5-star hotel. The room is old, stains on the carpet, damaged wallpaper, leaking bathtub, old tv, low quality toiletries. The pool and spa area are really old and so basic. This can be a 3-star hotel or with some luck a low quality 4-star but absolutely not a 5-star. I do not recommend at all given the price.

Published on 01 Jan 2024

Armando

young couple

8.0

Very good

The price of parking

Published on 22 Dec 2023

Shanice

group

10.0

Exceptional

The staff was very friendly and went above and beyond to accommodate my friend and I, who was celebrating his birthday.

Housekeeping didn't fully restock my room and clean my second day.

Published on 20 Dec 2023

Nikola

young couple

10.0

Exceptional

Near to Airport, nice residential area, bus stop just in front of hotel, kind staff, spacious room, good SPA

Published on 12 Dec 2023

Mahmood

young couple

9.0

Superb

Very good place to stay in porto

Very clean room, good staff, big and comfortable room , nice valet park guys

Location is a little bit far a way from touristic places

Published on 12 Dec 2023

Joao

young couple

9.0

Superb

Excellent choice in Porto

Excellent value for money. Staff very professional.

Published on 09 Dec 2023

Filipe

young couple

6.0

Pleasant

Old and demode.

Published on 02 Dec 2023

Letitia

young couple

9.0

Superb

Overall it was a wonderful stay and a great way to celebrate an anniversary

We made use of the spa facilities they were great, breakfast was continental and all the food was fresh and warm. The room was incredibly quiet and very spacious. We had dinner in the roof top restaurant and that was a wonderful experience. All staff onsite were friendly and helpful

If I have to find something to complain about it would be that we were only given 2 sachets of coffee (of which one was decaf) for a room with 2 occupants. There is only a kettle in the room not a coffee machine, sharing in case anyone else misunderstands the room description as well. (Which says coffee/tea maker and separately lists kettle as well)

Published on 27 Nov 2023

Gheorghe

young couple

1.0

Bad

Once you are booked everything is ok, but for me was not a pleasant experience as I get scammed directly on booking

Prior to my arrival, I got a message directly on the booking from the property to check my card, the message looked legit as came directly from the property under the booking.com messages. After a few days, I found it was scammed and either booking.com or the hotel account of the hotel was hacked. I paid again at the hotel with the hope that I could sort out with booking. In the last few 2 months, I called booking all the time and all they tell me is that they still investigating without returning my money or at least letting me know what is happening. Never book the hotel through booking and never accept any check on your cards.

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Published on 27 Nov 2023