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Promenade Hotel Kota Kinabalu

Kota Kinabalu City Center (0 kms from )
No. 4 Lorong Api-Api 3, Api-Api Centre

Ranked 18 out of 50 best hotels in kota kinabalu

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Room Types Available

Superior Double or Twin Room
  • Max 2 Adults
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    Overlooking Kota Kinabalu city, this modern room is fitted with a satellite flat-screen TV and tea/coffee making facilities. The en suite bathroom comes with a shower, soap and shampoo.

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    Deluxe Double or Twin Room
  • Max 2 Adults
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    Overlooking South China Sea, this modern room is fitted with a satellite flat-screen TV and tea/coffee making facilities. The en suite bathroom comes with a shower, soap and shampoo.

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    Junior Suite
  • Max 2 Adults
  • 1 Photo available
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    Overlooking South China Sea, this modern suite is fitted with a satellite flat-screen TV and tea/coffee making facilities. A separate seating area is also available. The en suite bathroom comes with a shower and luxury bath amenities.

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    Promenade Deluxe Suite with Club Lounge Access
  • Max 2 Adults
  • 3 Photos available
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    Overlooking South China Sea, this modern and spacious room is fitted with a satellite flat-screen TV and tea/coffee making facilities. The en suite bathroom comes with a shower and free toiletries.Guests enjoy:- Private check-in and check-out- Choice of pillows from the Pillow Menu- Daily stocked minibar- Daily 2 bottles of Aqua Panna Natural Spring Water- 1 piece suit pressing- Shoe shine- Fruit platter upon arrival- Daily newspaper- Breakfast at Promenade Club Lounge- Sunset cocktail at Promenade Club Lounge- Coffee/tea at Promenade Club Lounge

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    Promenade Superior Suite with Club Lounge Access
  • Max 2 Adults
  • 3 Photos available
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    Overlooking Kota Kinabalu city, this modern and spacious suite is fitted with a satellite flat-screen TV and tea/coffee making facilities. The en suite bathroom comes with a shower and free toiletries.Guests enjoy:- Private check-in and check-out- Choice of pillows from the Pillow Menu- Daily stocked minibar- Daily 2 bottles of Aqua Panna Natural Spring Water- 1 piece suit pressing- Fruit platter upon arrival- Daily newspaper- Breakfast at Promenade Club Lounge- Sunset cocktail at Promenade Club Lounge- Coffee/tea at Promenade Club Lounge

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    Executive Suite with Club Lounge Access
  • Max 2 Adults
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    Offering additional living space, this modern suite is fitted with a satellite flat-screen TV and tea/coffee making facilities. A separate seating area is also available. The en suite bathroom comes with a shower and luxury bath amenities.Guests enjoy:- Private check-in and check-out- Choice of pillows from the Pillow Menu- Daily stocked minibar- Daily 2 bottles of Aqua Panna Natural Spring Water- 1 piece suit pressing- Shoe shine- Fruit basket upon arrival- Daily newspaper- Breakfast at Promenade Club Lounge- Sunset cocktail at Promenade Club Lounge- Coffee/tea at Promenade Club Lounge

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    Promenade Superior Room with Club Lounge Access
  • Max 2 Adults
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    Overlooking Kota Kinabalu city, this modern room is fitted with a satellite flat-screen TV and tea/coffee making facilities. The en suite bathroom comes with a shower and free toiletries.Guests enjoy:- Private check-in and check-out- Choice of pillows from the Pillow Menu- Daily stocked minibar- Daily 2 bottles of Aqua Panna Natural Spring Water- 1 piece suit pressing- Fruit platter upon arrival- Daily newspaper- Breakfast at Promenade Club Lounge- Sunset cocktail at Promenade Club Lounge- Coffee/tea at Promenade Club Lounge

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    Promenade Deluxe Room with Club Lounge Access
  • Max 2 Adults
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    Overlooking South China Sea, this modern room is fitted with a satellite flat-screen TV and tea/coffee making facilities. The en suite bathroom comes with a shower and free toiletries.Guests enjoy:- Private check-in and check-out- Choice of pillows from the Pillow Menu- Daily stocked minibar- Daily 2 bottles of Aqua Panna Natural Spring Water- 1 piece suit pressing- Fruit platter upon arrival- Daily newspaper- Breakfast at Promenade Club Lounge- Sunset cocktail at Promenade Club Lounge- Coffee/tea at Promenade Club Lounge

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    Special Offer - Superior Double or Twin Room
  • Max 2 Adults
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    Overlooking Kota Kinabalu city, this modern room is fitted with a satellite flat-screen TV and tea/coffee making facilities. The en suite bathroom comes with a shower, soap and shampoo.

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    Promenade Hotel Kota Kinabalu is featured in

    Guest Ratings For This Property

    8.0
    Based on 1364 Reviews
    100% verified reviews

    Comfort

    8.54

    Cleanliness

    8.46

    Value For Money

    8.27

    Facilities

    8.22

    Reviewers Mention About Promenade Hotel Kota Kinabalu

    The Promenade Hotel Kota Kinabalu offers a pleasant stay with helpful and hospitable staff. The breakfast spread is enjoyable and the location is convenient for shopping and dining. However, there we (Read More)re some issues with room assignment and noise from adjoining rooms. Check-out was also delayed due to staff engagement with other guests. Overall, the hotel staff, apart from the concierge desk, provided excellent service. The rooms are satisfactory with city views, but the carpet appeared dirty. The hotel is conveniently located near markets, shopping complexes, and the jetty for island access.

    Guest Reviews

    Tanja
    young couple
    8.0
    Very good
    The breakfast was good and the location is perfect. The room was a bit old fashioned and toilet has a bit of a mold smel
    The breakfast was good and the location is perfect.
    The room was a bit old fashioned and toilet has a bit of a mold smell. From the pictures I thought it would have been more up-to-date.

    Published on 04 Jan 2024

    Kenji
    solo traveller
    7.0
    Good
    Good service in general but some points are to be improved.
    I booked the room with access to Club Lounge service, where breakfast and cocktail dinner were served. This was nice to have chances to have meals with a relatively quiet atmosphere. Fruits were also served in the room on the first day of stay.
    Room cleaning time was late (around 16:15), and I waited for about 20 minutes for completion of cleaning after coming back to the room. Another point to be rectified is music in the corridor; it sounded even after 22:00 and it would hamper smooth sleep for an early riser on the next day.

    Published on 01 Jan 2024

    Boon
    young couple
    5.0
    Passable
    Room service was fast but i gave tp wait 1 hour for checkin .
    Breakfast notging much, bathroom not clean i can see tge stain on toilet bowl not clean properly, wifi was terrible.

    Published on 01 Jan 2024

    Dk
    family with young children
    6.0
    Pleasant
    Location is good but service is bad
    Location and price are the only nice thing about this hotel. Centre of the city. Room is spacious. Booked the hotel last min as they still have rooms available during busy time. The good ones were sold out so have no choice have to stay here.
    Service was bad for a 4 star hotel. They have lots of desktop but only 1 person working so longer check in time knowing its busy time. The reception (name Andy) sounded sleepy and was rude when answering the phone. Housekeeping didnt understand simple instruction. Breakfast at lounge was sad.

    Published on 26 Dec 2023

    Amal
    family with young children
    5.0
    Passable
    Just ok.
    Location
    Too slow, the check in service way too slow. 7 PCs / counters with only 2 staff working. The room is not ready upon check in time. Heard other guests complaining the same thing. Room is too dark & most of switch plugs are broken.

    Published on 25 Dec 2023

    Maziana
    young couple
    10.0
    Exceptional
    really worth it
    breakfast ok room superb location great
    none

    Published on 25 Dec 2023

    Liyana
    young couple
    6.0
    Pleasant
    Pleasant
    Room
    When no water supply

    Published on 21 Dec 2023

    Lait
    family with young children
    9.0
    Superb
    Superb
    Location & Room excellent
    None

    Published on 21 Dec 2023

    Hambug
    young couple
    5.0
    Passable
    Passable
    location near to the city, comfortable room
    front desk staff not friendly and food selection for the breakfast was limited. Cutleries in the restaurant were not well polish got stain on them.

    Published on 19 Dec 2023

    Hernye
    family with young children
    7.0
    Good
    Comfortable
    Spacious room.
    1. Some stains in the bathroom. 2. Full parking space at the basement area due to wedding at night. Staff mentioned to wait until the wedding finish, then can park. They should allocate parking space only for in house guest. 3. Check in timing quite slow, should improved.

    Published on 17 Dec 2023

    Location & Nearby Places

    Kota Kinabalu City Center (0.8 Km from city center)

    No. 4 Lorong Api-Api 3, Api-Api Centre

    15 Nearby Attractions

    Kota Kinabalu Waterfront

    0.4 km

    Gaya Street Sunday Market

    0.9 km

    Atkinson Clock Tower

    1.2 km

    Signal Hill Observatory

    1.6 km

    Sabah State Museum

    1.7 km

    Kota Kinabalu Wetland Centre

    2.8 km

    Tanjung Aru Beach

    4.0 km

    Kota Kinabalu City Mosque

    4.9 km

    Tunku Abdul Rahman Park

    5.6 km

    Puh Toh Tze Temple

    5.7 km

    Mamutik Island

    6.1 km

    Manukan Island

    7.5 km

    Sapi Island

    7.8 km

    Mari Mari Cultural Village

    14.8 km

    Lok Kawi Wildlife Park

    15.6 km

    See All Attractions

    Top Facilities

    parking

    bar

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    All Facilities for Promenade Hotel Kota Kinabalu

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Non-smoking throughout, Facilities for disabled guests, Lift, Designated smoking area.
    Safety features Process in place to check health of guests, Staff follow all safety protocols as directed by local authorities, First aid kit available.
    Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Additional bathroom, Slippers, Bidet, Additional toilet, Free toiletries, Hairdryer, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Drying rack for clothing, Wardrobe or closet, Dressing room, Clothes rack, Seating Area, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Socket near the bed, Pants press, Air conditioning, Desk, Carpeted.
    Food & Drink Kid-friendly buffet, Breakfast in the room, Kitchenette, Coffee machine, Special diet menus (on request), Kid meals, Dining area, Room service, Electric kettle, Snack bar, Restaurant, Minibar, Dining table, Tea/Coffee maker, Bar, Coffee house on site.
    Safety & security Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
    Services Internet services, Free WiFi, WiFi.
    Cleaning services Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
    Services & Extras Towels, Key card access, Executive lounge access, Linen, Wake-up service.
    Media & Technology Satellite channels, Flat-screen TV, Telephone, TV.
    Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
    Reception services Invoice provided, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Currency exchange.
    General Parking, Private parking, Parking on site, WiFi available in all areas.
    Physical distancing Cashless payment available, Physical distancing rules followed.
    Pool and wellness Sun umbrellas, Beauty Services, Hair colouring, Swimming pool, Hair cut, Make up services, Swimming Pool, Fitness centre, Fitness, Hair styling, Outdoor pool, Manicure, Fitness/spa locker rooms, Outdoor pool (seasonal), Hair treatments, Pedicure, Sun loungers or beach chairs.
    Transport Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport pick up, Accessible parking, Airport drop off, Parking garage.
    Outdoor & View City view, View, Sea view.
    Shops Barber/beauty shop, Minimarket on site.
    ₹112 Onwards