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Refinery Hotel - New York

Greenpoint (5 kms from Williamsburg Bridge )
63 West 38th Street

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About Refinery Hotel - New York

The Refinery Hotel in Brooklyn, New York offers a fantastic stay with its clean rooms, hospitable staff, and great amenities. The hotel features a parking garage, restaurant, bar, fitness center, and (Read More) concierge service. The hotel is centrally located, making it easy to explore nearby landmarks such as Bryant Park and the Empire State Building. Guests rave about the wonderful service and attention to detail, with special mentions for Morgan at guest services. With its spacious rooms, great location, and top-notch staff, the Refinery Hotel is a highly recommended choice for a memorable stay in Brooklyn.

Room Types Available

Studio King Room
  • Max 2 Adults
  • 1 Photo available
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    This studio includes 12-foot ceilings, custom artwork and a flat-screen cable TV. There is also a desk that looks like a 20th century sewing machine.

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    Studio Queen Room
  • Max 2 Adults
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    This studio includes 12-foot ceilings, custom artwork and a flat-screen cable TV. There is also a desk that looks like a 20th century sewing machine.

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    Studio Two Queen Beds
  • Max 4 Adults
  • 1 Photo available
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    This studio includes 12-foot ceilings, custom artwork and a flat-screen cable TV. There is also a desk that looks like a 20th century sewing machine.

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    Deluxe Two Queen Beds
  • Max 4 Adults
  • 1 Photo available
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    Featuring views of New York city, this room also includes a flat-screen cable TV and 12-foot ceilings.

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    Executive Suite
  • Max 2 Adults
  • 3 Photos available
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    This suite comes with 1 extra large double bed.

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    Run of House
  • Max 2 Adults
  • 1 Photo available
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    This double room features air conditioning, minibar and seating area.

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    Room Selected at Check In
  • Max 2 Adults
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    Please note the room type and bed type will be allocated upon check-in. It might be a higher room category but is subject to availability upon arrival.

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    Refinery Hotel - New York is featured in

    Guest Ratings For This Property

    8.4
    Based on 585 Reviews
    100% verified reviews

    Comfort

    8.9

    Cleanliness

    8.9

    Value For Money

    7.69

    Facilities

    8.5

    Guest Reviews

    Lajos
    young couple
    1.0
    Bad
    Bad
    The Bathrooms were nice, even though the drain was clogged.
    Many things. Our first room had scaffolding covering the view from the window. after complaining we got a similar room 8 floors up. Unfortunately the lighting didn't work correctly. They use programmed scenes like "relax" or "bright". But it was only possible to either turn on all bright lights (very white) or a single table lamp. After complaining again we were moved again to different room. The lighting was still not programmed right but we were tired and gave up. We woke up to 83 degrees even though we fully turned the AC on cooling during the entire night and it was impossible to crack a window. After this very uncomfortable night we checked out and asked for a refund. This was denied because it was a pre paid stay through booking.com. Booking.com was helpful and paid a small refund to apologize but The Refinery still does not cooperate. Very disappointing.

    Published on 29 Dec 2023

    Sandra
    review category business travellers
    10.0
    Exceptional
    I'm so happy to stay at Refinery Hotel again for my trip in Dec 2023
    I'm very grateful that Refinery Hotel takes my special request seriously to have hotel room ready for my early check-in.
    Not a complain but it will be even better if hotel room can be more spacious as it is hard for me to open 2 big luggage in same time.

    Published on 29 Dec 2023

    Cath
    family with young children
    10.0
    Exceptional
    Highly recommend!! Friendly staff and excellent rooms.
    Good location, lovely big room. Comfortable beds. Very nice shower. The hotel text to see if you wanted anything which was a really nice touch. Friendly staff. Really nice that you could get tea & coffee in the morning and wine at the evening. Highly recommend the hotel.
    The hotel is near Time Square so its busy outside at night time. Its a very noisy location, but we asked for ear plugs for sleeping and that did the job.

    Published on 25 Dec 2023

    Nicholas
    young couple
    8.0
    Very good
    Very good
    Style, location
    Limited facilities

    Published on 23 Dec 2023

    Sonya
    family with young children
    8.0
    Very good
    Great location, staff and food.
    Shower was the best ever, bed was superbly comfortable. Restaurants were fabulous both in terms of quality of food and service. Staff were attentive at all times but never over bearing. Wonderful
    Room was a little small and basic, but we didn't spend much time in it !

    Published on 20 Dec 2023

    Starr
    family with young children
    10.0
    Exceptional
    My new hotel when in NYC
    Very chic, warm and welcoming hotel. Great staff, great linens and super comfortable beds. Convenient location and great restaurants on location. Excellent value.
    Leaving

    Published on 19 Dec 2023

    Andre
    review category business travellers
    4.0
    Disappointing
    Disappointing
    Strong cigarette smell and nobody cared.

    Published on 17 Dec 2023

    Austin
    young couple
    10.0
    Exceptional
    Location and comfort
    We loved the place and location. Close by everything in walking distance. The staff was very friendly and helpful. We will be back the next time we come.
    If I had to say anything which isn't a big deal is that rolling the luggage on the carpet was somewhat difficult haha. Also I was surprised there wasn't someone at the front door all the time to help open the door for people to come in and out especially when they had their hands full.

    Published on 13 Dec 2023

    Anke
    young couple
    7.0
    Good
    Good
    I really like the size of the room and the high ceilings.
    For more than $ 1000,- per night I expected furniture and bathroom to be in top shape, the room however looked shabby, worn and in need of attention!

    Published on 12 Dec 2023

    Grove
    solo traveller
    3.0
    Poor
    The room itself was worn out. Frayed edges on rugs, shower temp was difficult to regulate due to tight turning fixtures.
    Location
    For over $800/ night I was denied 1 hour later check up time. The on site rooftop restaurant was unavailable. The 2nd restaurant had no open space for a solo diner staying the hotel. No effort was made to accommodate.

    Published on 10 Dec 2023

    Top Facilities

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    bar

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    All Facilities for Refinery Hotel - New York

    Category Facilities
    Activities Live music/performance.
    Business facilities Fax/photocopying.
    Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Facilities for disabled guests, Soundproof rooms, Non-smoking rooms, Lift, Allergy-free room, Non-smoking throughout.
    Safety features Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available, Access to health care professionals.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Shower, Toilet.
    Room Amenities Air conditioning, Desk, Seating Area, Carpeted, Iron, Safety deposit box, Ironing facilities, Heating.
    Food & Drink Wine/champagne, Vending machine (drinks), Restaurant, Minibar, Breakfast in the room, Special diet menus (on request), Room service, Bar.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Dry cleaning, Daily housekeeping.
    Media & Technology Cable channels, iPod dock, TV, Flat-screen TV.
    Services & Extras Key card access, Linen, Alarm clock, Key access.
    Food & drink safety Food can be delivered to guest accommodation.
    Reception services Concierge service, Valet parking, ATM/cash machine on site, 24-hour front desk, Luggage storage.
    General Parking, Pets allowed, WiFi available in all areas.
    Transport Accessible parking, Public transport tickets, Parking garage.
    Pool and wellness Fitness centre, Fitness.
    ₹689 Onwards