Resivation Hotel

Business facilities

• Meeting/banquet facilities
• Fax/photocopying
• Business centre

Cleanliness & disinfecting

• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Miscellaneous

• Visual aids: braille
• Facilities for disabled guests
• Soundproof rooms
• Higher level toilet
• Auditory guidance
• Wheelchair accessible
• Non smoking rooms
• Lift
• Designated smoking area
• Lower bathroom sink
• Non smoking throughout
• Visual aids: tactile signs

Accessibility

• Upper floors accessible by elevator
• Emergency cord in bathroom
• Toilet with grab rails
• Accessible by lift
• Entire unit wheelchair accessible

Bathroom

• Private bathroom
• Bath or shower
• Free toiletries
• Toilet paper
• Hairdryer
• Shower

Safety & security

• Smoke alarms
• Cctv outside property
• Security alarm
• 24 hour security
• Fire extinguishers
• Cctv in common areas

Cleaning services

• Ironing service
• Dry cleaning
• Trouser press
• Daily housekeeping
• Laundry

Services & Extras

• Towels
• Key card access
• Linen
• Wake up service
• Lockers
• Key access

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Breakfast takeaway containers
• Delivered food is securely covered
• Physical distancing in dining areas
• Food can be delivered to guest accommodation

Reception services

• Concierge service
• 24 hour front desk
• Express check in/check out
• Invoice provided
• Tour desk
• Luggage storage
• Currency exchange

Entertainment and family services

• Indoor play area
• Board games/puzzles

Pool and wellness

• Fitness centre

Shops

• Minimarket on site

Activities

• Live sport events (broadcast)
• Billiards
• Darts
• Themed dinner nights
• Movie nights

Safety features

• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Thermometers for guests provided by property
• Staff follow all safety protocols as directed by local authorities
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available
• Access to health care professionals

Exclusive services

• Free spa access
• Complimentary access to conference room/business areas
• Concierge services
• Free gym access
• Free laundry services

Room Amenities

• Air conditioning
• Wardrobe or closet
• Dressing room
• Desk
• Private entrance
• Carpeted
• Iron
• Safety deposit box
• Heating
• Extra long beds (> 2 metres)

Food & Drink

• Electric kettle
• Vending machine (drinks)
• Restaurant
• Grocery deliveries
• Minibar
• Kid friendly buffet
• Outdoor furniture
• Room service
• Tea/coffee maker
• Coffee house on site

Services

• Free wifi
• Wifi
• Internet services

Media & Technology

• Flat screen tv

Common areas

• Sun terrace
• Games room
• Shared lounge/tv area

Physical distancing

• Screens or physical barriers placed between staff and guests in appropriate areas
• Cashless payment available
• Contactless check in/check out
• Physical distancing rules followed

General

• Parking
• Private parking
• Free parking
• Parking on site
• Wifi available in all areas

Transport

• Accessible parking
• Airport drop off
• Parking garage
• Shuttle service
• Airport shuttle
• Airport shuttle (additional charge)
• Airport pick up
• Shuttle service (free)

Outdoor & View

• Terrace
• View
• Balcony