Sheraton Kansas City Hotel at Crown Center, Kansas City

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Traditional, Guest room, 1 King

Max 2 Adults

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This guestroom features a flat-screen TV, a work desk and small fridge. Air conditioning and tea- and coffee-making facilities are provided.

Guest room, 2 Queen

Max 4 Adults

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This guestroom features a flat-screen TV, a work desk and small fridge. Air conditioning and tea- and coffee-making facilities are provided.

Club, Club level, Guest room, 1 King, High floor

Max 2 Adults

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This guestroom features a flat-screen TV, a work desk and small fridge. Air conditioning and tea- and coffee-making facilities are provided.

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All Facilities for Sheraton Kansas City Hotel at Crown Center

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Activities	Cycling, Hiking, Bowling.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features	Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Facilities for disabled guests, Higher level toilet, Wheelchair accessible, Lift, Allergy-free room, Lower bathroom sink.
Accessibility	Hearing accessible, Toilet with grab rails, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Free toiletries, Hairdryer, Bath, Shower, Toilet.
Room Amenities	Sofa, Soundproofing, Wardrobe or closet, Seating Area, Iron, Safety deposit box, Fold-up bed, Ironing facilities, Heating, Socket near the bed, Heated pool, Air conditioning, Desk, Shallow end, Carpeted.
Food & Drink	Wine/champagne, Breakfast in the room, Kid meals, Dining area, Room service, Refrigerator, Vending machine (drinks), Restaurant, Vending machine (snacks), Dining table, Fruits, Outdoor furniture, Tea/Coffee maker, Bar, Coffee house on site.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
Services	Internet services, WiFi.
Cleaning services	Dry cleaning, Ironing service, Laundry.
Services & Extras	Towels, Key card access, Executive lounge access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service, Key access.
Media & Technology	iPod dock, Satellite channels, Flat-screen TV, Telephone, Pay-per-view channels, Cable channels, TV, Streaming service (like Netflix), Radio.
Food & drink safety	Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Common areas	Shared lounge/TV area.
Reception services	Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out, Currency exchange.
General	Parking, Paid WiFi, Parking on site, Pets allowed.
Physical distancing	Physical distancing rules followed.
Pool and wellness	Outdoor pool (all year), Beauty Services, Pool with view, Swimming pool, Hair cut, Swimming Pool, Fitness centre, Fitness, Hair styling, Outdoor pool, Fitness/spa locker rooms, Hot tub/Jacuzzi, Salt-water pool, Sun loungers or beach chairs.
Transport	Car hire.
Outdoor & View	City view, View.
Shops	Barber/beauty shop, Minimarket on site.

Guest Ratings For This Property

7.8

Based on 186 Reviews

100% verified reviews

Comfort

8.44

Cleanliness

8.47

Value For Money

7.29

Facilities

8.07

Reviewers Mention About Sheraton Kansas City Hotel at Crown Center

The Sheraton Kansas City Hotel at Crown Center received positive reviews for its helpful staff, clean rooms, and great views. Some guests mentioned the convenience of the conference halls and the wel (Read More)l-equipped gym. However, there were also some negative comments regarding parking difficulties, slow service in the in-house bar, and the hotel's older appearance and layout. The lack of microwaves in the rooms was also noted, although there were microwaves available elsewhere in the hotel. Overall, it was considered a nice hotel with some room for improvement.

Guest Reviews

Daniel

young couple

10.0

Exceptional

It was clean, friendly staff, great location!

Great location! Skywalk took us to all the kid friendly activities we wanted for our grandchildren. It was really a great location! Service great!

We liked it all really!

Published on 04 Jan 2024

Beverley

young couple

10.0

Exceptional

Overall our stay was exceptional and Taylor and the concierge were invaluable as to our great visit.

We had breakfast at the restaurant a couple of times. It was good but service was somewhat disappointing.

More courteous behavior among the waiters.

Published on 30 Oct 2023

Martine

group

10.0

Exceptional

I loved everything about this hotel!

Published on 03 Oct 2023

Timothy

young couple

10.0

Exceptional

came down for the lions game. we had a blast very clean, respectful staff and we won the game

everything was nice I mean everything

Published on 09 Sep 2023

Dana

young couple

8.0

Very good

Overall great.glad I'm home.so I can sleep in quiet

Why is it that everything I book with this website the hotel sticks me.next to the elevator

Same as above

Published on 06 Sep 2023

James

young couple

8.0

Very good

Nice hotel. Stayed there several times before. It is less crowded and a little quieter than the next closest hotel.

Everything was fine except we got double charged for parking and am currently working on how to resolve that

Published on 14 Aug 2023

Anonymous

with friends

1.0

Bad

Took out payment but were not able to accommodate us w a room

They couldnt accommodate us

Published on 07 Aug 2023

Barb

family with young children

7.0

Good

avoid the garage elevators

Location was great....walkable to crown center for a few restaurants/shops. Beds were comfortable.

We were stuck in garage elevator ........called security from the elevator phone and they were not very convincing about sending help very quickly. Called 3 times and each time said they were "working on getting some one to us" the would hang up. Family inside hotel asked at desk if some one could come help us and they were unaware that elevator was even stuck. Another guest waiting outside the elevator was able to pry doors open and get us out............saw workers headed to elevator as we left after about a 30 min wait. Mentioned this at checkout and staff said it happens a lot in their garage elevators.

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Published on 05 Aug 2023