Featuring free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin/double room features a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as a quiet street view.
Featuring free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The twin/double room features air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV.
Featuring free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin/double room features a flat-screen TV, soundproof walls, a minibar and a tea and coffee maker.
Providing free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The triple room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV.
Offering free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The quadruple room offers air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV.
Providing free toiletries, this suite includes a private bathroom with a shower, a bidet and a hairdryer. The suite provides air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV. The unit offers 3 beds.
Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The double room features air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV.
The Smart Hotel Napoli is praised for its cleanliness, quiet rooms, and friendly and helpful staff. The included breakfast exceeds expectations with a wide range of options. The hotel is conveniently (Read More) located near the cruise ship terminal and is easily accessible from the airport. Guests appreciate the hotel's proximity to shops and dining. Though there are some minor issues with check-out times and breakfast options, overall the stay is enjoyable and the staff is accommodating.
Guest Reviews
L
solo traveller
8.0
Very good
Spacious room with bus to airport outside hotel, ferry to sorrento above hotel
Right outside has a bus stop to airport - Alibus; spacious, pretty clean, no carpets in the room. Ferry above goes to Sorrento, 35 mins I think. Can see Vesuvius from patio.
Breakfast is repetitive but decent. I guess I cant ask too much since it isnt a 5-star hotel right?
Published on 24 Dec 2023
Ekaterine
family with young children
8.0
Very good
Very good
Best location and very nice hotel.
I like everything, location, cleanliness, breakfast, rooms.
Published on 20 Dec 2023
Torraca
family with young children
9.0
Superb
Comfy beds, quiet and larger room
The hotel has a very convenient location, it has easy access to restaurants, grocery shops and the Metro station. As it was located in a Maritime Station, you can see large cruises near there. The staff was very friendly, helpful and quick. The room was comfortable, quiet, clean and larger than expected (If you're lucky, you'll have a beautiful view of the sea.). Very comfy beds. There was a wide choice of things to eat for breakfast.
There is no free parking lot, I had to pay about 40 per night (Stazione Marittima Parking).
My mother's room was very warm because a cruise had parked nearby. She tried to turn on the AC but without success then she called to the reception to mention it, they confirmed that the AC wasn't working and they brought a fan for her.
Published on 19 Dec 2023
Kee
family with young children
9.0
Superb
Smart and comfortable hotel.
Comfortable internal and external environment. Walking distance to Metro station. Easy access to restaurants, supermarket and grocery shops. Can see big cruises at terminal.
Nothing.
Published on 15 Dec 2023
Akash
young couple
9.0
Superb
Superb
Nice clean new smart hotel. Very convenient for people who are taking cruise. Right in the port.
Published on 09 Dec 2023
Clare
family with young children
8.0
Very good
Very good
The room was a lot larger than expected, and the bed was very comfortable. The location was perfect for us as we had just disembarked a cruise. They allowed us to hand in our luggage in the morning, and our room was ready before the allocated check-in time with our luggage waiting for us in the room.
The room was very warm. We went to reception to mention it, and they turned the AC unit on from the reception desk. Something to keep in mind you will need to ask for it to be turned on (I pressume they turn the AC off in the rooms during the winter months)
There were quite a few mosquitos in both the bedroom and the bathroom.
Published on 05 Dec 2023
Greis
group
10.0
Exceptional
Exceptional
Very clean, spacious room and the staff were very friendly
Location was very convenient
10/10
Published on 01 Dec 2023
Mara
young couple
8.0
Very good
Really good hotel, very comfortable with great location
The hotel was great. It had a perfect location, right next to the cruises terminal and at walkable distance from the city centre and old town. The staff were very nice and friendly, the rooms were very big and comfortable and had everything you needed, and the food was okay. Overall, it was a really good hotel!
Everything was really good. Maybe I would add more gluten and lactose free options at breakfast, but otherwise everything was great.
Published on 30 Nov 2023
Steve
review category business travellers
9.0
Superb
Very good nice stay
Super hrlfull nice people
Some things are not finisched in the rooms joints missing
Published on 28 Nov 2023
Linda
family with young children
10.0
Exceptional
Exceptional
Lovely hotel would stay again if I the country
Too far away resteraunts vending machine only took 5 and 10 euro notes but the the ATM only distributes 20 and 50 euro notes - and pleDr write the WiFi password clearly the @ is lost in translation- but loved the mood lighting - shower door didn't close properly BTW in 126
Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous
Family rooms, Facilities for disabled guests, Soundproof rooms, Higher level toilet, Wheelchair accessible, Non-smoking rooms, Lift, Pet basket, Allergy-free room, Pet bowls, Lower bathroom sink, Non-smoking throughout.
Safety features
Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Air purifiers, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility
Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails, Entire unit located on ground floor, Entire unit wheelchair accessible.
Sofa, Hypoallergenic, Soundproofing, Sofa bed, Air conditioning, Wardrobe or closet, Clothes rack, Iron, Safety deposit box, Ironing facilities, Heating, Hardwood or parquet floors, Socket near the bed.
Food & Drink
Wine/champagne, Snack bar, Vending machine (drinks), Restaurant, Minibar, Breakfast in the room, Vending machine (snacks), Fruits, Outdoor furniture, Room service, Tea/Coffee maker, Bar, Coffee house on site.
Safety & security
Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
Services
Free WiFi, WiFi, Internet services.
Cleaning services
Daily housekeeping.
Services & Extras
Towels, Wake up service/Alarm clock, Key card access, Wake-up service.
Media & Technology
TV, Flat-screen TV, Telephone.
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Screens or physical barriers placed between staff and guests in appropriate areas, Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
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