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Sofitel London Heathrow

Terminal 5 - Show on map

Ranked 6 out of 50 best hotels in windsor

8.3
15878 reviews

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Room Types Available

Classic Twin Room
  • Max 2 Adults
    •

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    This 26 square metre room features a flat-screen TV, a bathroom with bath and separate walk-in shower, and free internet. Some rooms have internal Zen Garden views, and interconnecting rooms available (on request).

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    Superior King Room
  • Max 2 Adults
    •
  • 1 Photo available
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    This 28 square metre room comes with a king-size bed, en-suite bathroom with bath and separate walk-in shower and and free high-speed internet access.One extra bed available for a child of up to 12 years old for GBP 35 extra per night.

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    Classic Room with 1 Queen-size Bed
  • Max 2 Adults
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    This 26 square metre room features a flat-screen TV, a bathroom with bath and separate walk-in shower, and free internet. Some rooms have internal Zen Garden views, and interconnecting rooms available (on request).

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    One-Bedroom Prestige Suite and Lounge Access
  • Max 3 Adults
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    This 54 square metre suite features a free WiFi or broadband internet access, separate living and a dining area with a flat-screen TV. The bathroom has a bath and a separate walk-in shower. The suite also includes free light breakfast in the Club Millesime and Club Lounge. The sofa bed can accommodate up to 2 children.This room offers free soft drinks and alcoholic beverages in a minibar and there's a Nespresso coffee machine.

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    Luxury King Room
  • Max 2 Adults
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    This 32 square metre room comes with a king-size bed, a flat-screen TV, en-suite bathroom with a bath, a separate walk-in shower, free WiFi and an additional TV.This room offers free soft drinks and alcoholic beverages in a minibar and there's a Nespresso coffee machine.

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    Superior Twin Room
  • Max 2 Adults
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    The spacious double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit offers 1 bed.

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    Family Room
  • Max 3 Adults
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    Providing free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The family room features carpeted floors, a seating area with a TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit offers 2 beds.This room offers free soft drinks and alcoholic beverages in a minibar and there's a Nespresso coffee machine.

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    Luxury Club King Room - Club Access
  • Max 2 Adults
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    Offering free toiletries, this triple room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned triple room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker and executive lounge access. The unit offers 1 bed.

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    Sofitel London Heathrow is featured in

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    Guest Ratings For This Property

    8.3
    Based on 15878 Reviews
    100% verified reviews

    Comfort

    9.1

    Cleanliness

    8.99

    Value For Money

    7.46

    Facilities

    8.57

    Reviewers Mention About Sofitel London Heathrow

    The Sofitel London Heathrow is praised for its convenient location, professional and friendly staff, clean and modern rooms, and quality buffet breakfast. Guests appreciated upgrades, lounge access, (Read More)efficient housekeeping, and excellent service. Some mentioned the need for more seating in the lounge and the absence of Nespresso coffee in the rooms. Overall, the hotel is recommended for stopovers and flights from Terminal 5.

    Guest Reviews

    Sophie
    young couple
    10.0
    Exceptional
    Enjoyable and relaxing would stay again
    The hotel is very central for the terminals and beautiful rooms, very clean and very comfortable beds. It was the start of our honeymoon and Sofitel helped us celebrate which was lovely. Breakfast was great too.
    N/A

    Published on 04 Jan 2024

    Joan
    solo traveller
    8.0
    Very good
    Convenient for terminal 5. Clean and comfortable stay
    Convenience for travel next day
    Cold water tap in bathroom just runs hot water- a complementary bottle of water in room would be excellent

    Published on 04 Jan 2024

    Steven
    young couple
    4.0
    Disappointing
    Disappointing
    Room was exceptionally noisy we had to call the front desk and even after a technician came and identified the noise being somewhere else and said he'd fix it, it did get less noisy but still loud enough to disturb our sleep. We never received our requested wake up call.
    Waiter in the restaurant was great, the fish batter on the fish and chips was terrible but the short ribs were great.

    Published on 04 Jan 2024

    Minal
    family with young children
    10.0
    Exceptional
    Comfortable and convenient
    The rooms are spacious and comfortable and the interconnecting rooms for families are very helpful. The bathrooms are well equipped. The hotel is coinvent to access Terminal 5 and the staff are very helpful at check in and check out times. The hotel breakfast was fresh and extensive.
    Nothing

    Published on 04 Jan 2024

    Anthony
    young couple
    9.0
    Superb
    Superb
    Location perfect for terminal 5
    They wont take debit card payment.

    Published on 04 Jan 2024

    James
    young couple
    8.0
    Very good
    accommodation very good shpere bar very bad
    room was very clean and had everything required. Good tea and coffee and free WIFI easy to log into.
    Sphere restaurant and bar was disappointing. We ordered fish & chips and a burger waited 40 minuets and when it arrived food was cold had to wait another 25 for replacement and disappointing, batter on fish wasn't crispy burger burnt and overall still not very hot. Chap at table next to us had ordered before us and was still waiting after ours had been brought out twice. He waited 1 hour 45 mins for his food. Very bad service and if staying here again would not use this bar/restaurant or recommend to friends.

    Published on 04 Jan 2024

    James
    young couple
    10.0
    Exceptional
    Exceptional
    Location excellent, breakfast very good and staff very helpful. Superb Spa facilities.
    Nothing.

    Published on 04 Jan 2024

    Martin
    young couple
    3.0
    Poor
    Hoping for a restful stay before an early flight . Got the opposite. Luxury brand but it is not all about marketing. Tra
    Room was comfortable. Upgraded to King because of check in wait.
    Room service was terrible both service and food. Wrong drink order . No bottle opener. Turkey club was soggy and the meat was tough . Worst of all I woke up with stomach cramps at 3:00 am . The final revenge from the club sandwich.

    Published on 04 Jan 2024

    Jerzy
    solo traveller
    10.0
    Exceptional
    All is superb quality in Hotel, except not easy to pull the luggages while walking on the carpets.
    All was good.
    It is difficult to carry on the luggage on the carpets between airport and the Hotel including the carpets in Hotel. There should be a passage without the carpets to facilitate rolling the wheels of laggages.

    Published on 03 Jan 2024

    Ivan
    young couple
    5.0
    Passable
    Not the comfort we were looking for. Disappointed.
    Convenient location
    Staff seemed poorly organized. Check in process took 40 minutes, with multiple people around complaining to other staff. Seemed like they had a bit of a situation, perhaps overbooking. When we finally were assigned a room, it was not the type of room we had booked, but they didnt tell us. A couple of things didnt work in the room. TV in the bathroom didnt work, and soap dispenser didnt work. In the morning, we were woken up by staff at 8am, telling us they needed the room because it was connected to another room and they needed both for an early check in. We got in late and were not ready to leave by 8am. They aknowledged it was a mistake, but they still woke us up and made us upset to have that situation going on first thing in the morning.
    (Read More)

    Published on 03 Jan 2024

    Location & Nearby Places

    25.5 Km from city center

    Terminal 5 - Show on map

    15 Nearby Attractions

    Afternoon Tea Experience in London

    7.4 km

    Day Trips

    7.4 km

    Kew Gardens

    13.5 km

    Victoria and Albert Museum

    17.5 km

    Covent Garden

    20.4 km

    Portobello Road Market

    20.7 km

    Kensington Palace

    21.1 km

    Thames Cruise

    21.2 km

    Science Museum

    21.9 km

    Harrods

    22.8 km

    Hyde Park

    22.9 km

    Hampstead Heath

    23.7 km

    Baker Street

    23.7 km

    Oxford Street

    23.7 km

    Madame Tussauds Wax Museum

    23.9 km

    See All Attractions

    Top Facilities

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