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Staybridge Suites Madison - East, an IHG Hotel

Willy Street (2 kms from East Towne Mall)
3301 City View Drive - Show on map

Ranked 9 out of 10 resorts in madison

7.6
128 reviews

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Room Types Available

One-Bedroom King Suite
  • Max 4 Adults
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    Offering a cable TV, this suite includes a fully equipped kitchen.

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    Queen Studio Suite
  • Max 4 Adults
    •
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    Offering a cable TV, this suite includes a fully equipped kitchen.

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    Two-Bedroom Suite
  • Max 4 Adults
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    This suite features 2 bathrooms.Please note that the room rate is based on 2 guests. Maximum occupancy is 6 guests (see Hotel Policies).

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    Two-Bedroom Suite with One Queen Bed and Two Double Beds - Non-Smoking
  • Max 6 Adults
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    This spacious suite features a 32-inch flat-screen TV.Please note that the room rate is based on 2 guests. Maximum occupancy is 6 guests (see Hotel Policies).

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    Studio Suite
  • Max 2 Adults
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    Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

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    One-Bedroom Suite
  • Max 4 Adults
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    Offering a fully equipped kitchen, this suite includes a large work desk and a spacious living area.Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).

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    Two-Bedroom Suite with Roll-In Shower - Disability Access
  • Max 4 Adults
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    Offering a separate living area, this suite is equipped with a full kitchen and 2 bathrooms.Please note that the room rate is based on 2 guests. Maximum occupancy is 6 guests (see Hotel Policies).

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    Queen Suite - Disability Access/Non-Smoking
  • Max 4 Adults
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    Offering a cable TV, this room includes a fully equipped kitchen and a sofa bed.

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    Queen Room with Mobility Accessible Tub - Non-Smoking
  • Max 4 Adults
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    The spacious double room provides air conditioning, a seating area, as well as a private bathroom featuring a bath or a shower and a hairdryer. The fully equipped kitchenette features a refrigerator, kitchenware and a microwave. This double room has a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

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    Staybridge Suites Madison - East, an IHG Hotel is featured in

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    Guest Ratings For This Property

    7.6
    Based on 128 Reviews
    100% verified reviews

    Comfort

    8.04

    Cleanliness

    7.92

    Value For Money

    7.32

    Facilities

    7.4

    Reviewers Mention About Staybridge Suites Madison - East, an IHG Hotel

    Staybridge Suites Madison - East offers excellent service and spacious, well-equipped suites with kitchenettes. Guests can enjoy a complimentary breakfast and a happy hour with snacks and wine on Mon (Read More)-Wed. The management is responsive and accommodating, implementing suggestions promptly, such as an earlier coffee service. Although the hotel is located on Madison's far east side, it provides convenient access to highways 151 and 90, albeit being a bit distant from downtown.

    Guest Reviews

    Amy
    family with young children
    10.0
    Exceptional
    The absolutely greatest place to stay on Earth!!! And I'm a picky person!
    I would just like to say that I would recommend this hotel to anybody I love it there I will continue to go there and I am just so happy with the outcome and like I said I will continue to go there and recommend it to other people it's a great place to go to
    There's absolutely nothing that I did not like about this place

    Published on 01 Dec 2023

    Yeng
    family with young children
    5.0
    Passable
    Great value, Unprossional staff
    Great value and location for a last minute booking. Breakfast included and family friendly.
    Unprofessional staff. When I questioned why my card was authorized again upon check-in when I had already paid for it, the front desk woman literally yelled at me. When asked why she is yelling at me, she stated she wasnt yelling and that she is just expressive. Never dealt with anything like this in my life. It was completely uncalled for. It was as if she was already angry about something and lashed out at me for asking a question. We had a great experience at a different Staybridge Suites thats why we decided to book it, but never again at this location.

    Published on 25 Nov 2023

    Amy
    family with young children
    8.0
    Very good
    Lacking in a couple of areas, but would stay again.
    Clean and comfortable. Breakfast was good
    No blankets for pull out bed, no toothbrush at front desk

    Published on 08 Nov 2023

    Thomas
    young couple
    9.0
    Superb
    Clean and spacious ; good breakfast options
    Clean and spacious: comfortable bed; plentiful Breakfast options
    Prefer there was a wall/door separating the bedroom from living/kitchen area; prefer the bathroom was away from the headboard/bed. Need healthier food selections for the happy hour

    Published on 04 Nov 2023

    Doug
    young couple
    1.0
    Bad
    This was totally my worse experience ever. I will never use or recommend Booking.com.
    Nothing
    The fact that I arrived to find that all of my room reservations through Booking.com had been cancelled. I waited 45 minutes for Staybridge East Madison to find one of my rooms for three nights and the other room for two nights. I was forces to go to another IHG property, Holiday Inn Suites East Madison for my first night, Friday October 13, 2023. Tallk about bad luck. Holiday Inn Suites East Madison would not accept the transfer from Staybridge East Madison and I was force to pay $414 for the night. In all my years of traveling, and I am an IHG awards club member 882428027, this was totally my worse experience ever, thanks to Booking.com and Staybridge East Madison.
    (Read More)

    Published on 24 Oct 2023

    Anonymous
    family with young children
    1.0
    Bad
    At arrival the customer service was horrible. I am disabled and placed my room on top 3rd floor and told me that the ele
    I actually stayed her before about two years ago and it was absolutely wonderful. But this time horrible experience ever.
    The location

    Published on 09 Oct 2023

    Andrew
    family with young children
    2.0
    Very poor
    Almost unbelievable bad experience. We have stayed at this hotel several times. Never again.
    Location
    Broken elevator. Broken jacuzzi, No assistance dragging luggage upstairs. Sheets that did not fit the bed. Staff unable to provide needed sheets and blanket. Toilet stuffed, no plunger.

    Published on 09 Sep 2023

    Ryan
    family with young children
    8.0
    Very good
    Decent price, good location and great breakfast
    Breakfast was awesome. Rates were decent. Great location, not too loud, not close to the airport or student area. We would stay again.
    Elevator was broken, thankfully we had a room in the first floor. Beds were just ok.

    Published on 07 Sep 2023

    Stephen
    young couple
    1.0
    Bad
    I cannot recomment this hotel
    We stayed three nights, the room was never cleaned by their own policy,but they did not tell us until we asked. The elevator did not work and was not being worked on, the hot tube was closed and even after claaining aobut the noise next door, it was not fixed.
    Breakfast

    Published on 05 Sep 2023

    Spencer
    group
    4.0
    Disappointing
    More like a motel than a hotel, rooms ok, staff friendly enough, but at this price it should be better services, I mean
    The convenience of having a kitchen in room
    Coming from Europe I thought it was massively overpriced. For that price in the U.K. you could stay in the very best area of hotels. This is an adequate hotel at best.

    Published on 03 Sep 2023

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