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About Swiss-Belsuites Pounamu Queenstown
Hotel Swiss-Belsuites Pounamu Queenstown is a lovely property offering amenities such as a garden, business center, and more. The hotel features family rooms, a massage service, and a hot tub/Jacuzzi (Read More) for guests to enjoy. The lake-facing apartments provide amazing views of the Remarkables and come with a private hot tub. The staff is friendly and accommodating. The self-contained apartments are well-equipped with facilities such as a fridge, toaster, and teapot. The property offers beautiful views of Lake Wakatipu and is within walking distance of Queenstown. However, it should be noted that the property is spread out and may not be easily accessible for those with mobility issues.
Please note that maximum occupancy is 4 guests, including children older than 12 months. There is strictly no capacity for additional guests.This self-contained apartment features 2 en suite bathrooms, 2 covered car parking spaces, open-plan modern kitchen/dining/lounge area, and panoramic views of the lake and mountains. Includes a spacious separate office area with computer, fax and printer. The apartment has a full laundry, individual secure ski lockers, gas fire, air conditioning and under-floor heating in the winter.
Please note that maximum occupancy is 2 people including children older than 12 months. There is strictly no capacity for additional guests.This self-contained apartment features an en suite bathroom, open-plan modern kitchen/dining/lounge area, and panoramic views of the lake and mountains. Includes air conditioning, iPod docking station, full laundry, spacious office area with computer/fax/printer and free internet. There is also a gas fire, under-floor heating in the winter, secure private ski lockers and covered car parking.
Please note that maximum occupancy is 2 people including children older than 12 months. There is strictly no capacity for additional guests.This self-contained studio features a microwave, toaster, small refrigerator, en suite bathroom, air-conditioning, laundry, covered garage, ski locker and free WiFi access.Please note that this room does not have any views and the kitchenette does not have a stove.
The fireplace is the standout feature of this apartment. This spacious apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment features a flat-screen TV with streaming services, a washing machine, a coffee machine, a seating area as well as lake views. The unit has 1 bed.
This apartment's special feature is the fireplace. This spacious apartment comprises a kitchen, a seating area, 2 separate bedrooms and 1 bathroom with a bath and a shower. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned apartment provides a flat-screen TV with streaming services, a washing machine, a coffee machine, a dining area as well as lake views. The unit offers 2 beds.
This spacious apartment comes with a kitchen, a seating area, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment has a washing machine, a coffee machine, flat-screen TV with streaming services, as well as chocolate for guests. The unit has 2 beds.
The place has an amazing view of the lake and is in close proximity to the town center with all the restaurants and waterfront.
The place was mostly clean, only thing was the dishes were dirty so we had to wash them before using them.
Published on 04 Jan 2024
Paula
family with young children
8.0
Very good
We enjoyed our stay and would come back
The appartment was clean and facilities good
The road to cross has no crossings and was very busy
Published on 31 Dec 2023
Eric
young couple
9.0
Superb
Superb
Aircon could be fixed
Published on 31 Dec 2023
Chawarin
family with young children
5.0
Passable
I like the property but the staff was terrible.
Location
First of all, the staff is very rude and have no manners talking to customer. It should not be rated 5 star by booking.com.
And worst thing is went we reached the property, there was no one to help us with the luggage. And they tell me that air conditioning in one room is not functioning. So I ask what can they do for me, they said nothing can be done and just say sorry.
Another thing is the breakfast. They charge me 80 NZD for a loaf of bread and some jam and milk. But when I booked in booking.com they said its continent breakfast.
The worst thing is the staff had no manners.
When I was telling them about my problem, the 2
Staff took it as a joke and laugh together in front of me.
I would like booking.com to investigate how did they give this hotel a 5 star rating.
(Read More)
Published on 30 Dec 2023
Barbara
young couple
3.0
Poor
Wouldnt return
They stored our luggage and spool was ok but only 1 for large complex
Access from car parking to rooms is difficult with many stairs or very steep ramp. The studio is tiny and has no lake view
Published on 30 Dec 2023
Michelle
solo traveller
7.0
Good
Good
No view ..
Average, disappointing .
The wall It was alright ..
Over priced for this room .
Published on 30 Dec 2023
Fielding
young couple
8.0
Very good
Very good
Nice hotel, clean and confortable
Expensive!
Expected more for the money!
Published on 27 Dec 2023
Sartaj
young couple
7.0
Good
Good
Nothing
N/a
Published on 26 Dec 2023
Clare
young couple
6.0
Pleasant
Satisfactory for a short stay
Modern. Own parking place undercover.
Room poorly cleaned throughout stay. Broken glass in kitchenette.
Published on 23 Dec 2023
Tittle
young couple
7.0
Good
Good
Aircon, washing machine and dryer and complementary laundry detergent. The bath/shower was deep and comfortable.
Parking was good however more light would be good in the car park. Stairs and step ramp hard to haul your luggage up to room. View not great. Need to have a key drop box so you dont have to go back to reception located in a different building. Very small TV.
All Facilities for Swiss-Belsuites Pounamu Queenstown
Category
Facilities
Activities
Bike tours, Cycling, Ski equipment hire on site, Skiing, Hiking, Ski storage, Golf course (within 3 km).
Business facilities
Fax/photocopying.
Cleanliness & disinfecting
Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous
Family rooms, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Designated smoking area, Non-smoking throughout.
Safety features
Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility
Upper floors accessible by stairs only, Toilet with grab rails, Entire unit wheelchair accessible.
Sofa, Washing machine, Drying rack for clothing, Tumble dryer, Air conditioning, Wardrobe or closet, Dressing room, Clothes rack, Desk, Electric blankets, Seating Area, Carpeted, Iron, Fan, Fireplace, Ironing facilities, Heating, Hardwood or parquet floors, Socket near the bed, Cleaning products.
Food & Drink
Dishwasher, Refrigerator, Electric kettle, Microwave, Kitchenware, Toaster, Grocery deliveries, Stovetop, Breakfast in the room, Kitchenette, Kitchen, Oven, Dining table, Coffee machine, Dining area.
Safety & security
Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
Services
Free WiFi, WiFi, Internet services.
Cleaning services
Dry cleaning, Daily housekeeping, Laundry.
Services & Extras
Towels, Linen, Alarm clock, Key access.
Media & Technology
TV, Streaming service (like Netflix), Satellite channels, Flat-screen TV.
Food & drink safety
All plates, cutlery, glasses and other tableware have been sanitized, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
Common areas
Picnic area.
Reception services
Concierge service, Invoice provided, Tour desk, Luggage storage.
General
Parking, Private parking, Free parking, Parking on site, WiFi available in all areas.
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