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The Castle Hotel, Conwy, North Wales

Ranked 14 out of 50 best hotels in llandudno

8.8
(1489 reviews)

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Deluxe Double Room

  • Max 2 Adults
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    Boasting an additional living space, each room is unique and individually styled, offering a king size bed luxury duvets and quilts, en-suite bathroom facilities, flat-screen TV with Freeview channels, tea/coffee making facilities and arrival treats. There is also an iron and ironing board, bathrobes and slippers, complimentary bottled mineral water and WiFi access.

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    Superior Double Room

  • Max 2 Adults
    •

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    This room offers an individually designed style, with a double bed with luxury duvets. Each bedroom includes a flat-screen TV with Freeview channels including sports, an en suite bathroom and tea/coffee making facilities complete with complimentary bottled water and treats on arrival.

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    Deluxe Double Room

  • Max 2 Adults
    •

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    Boasting a historic 4-poster bed with additional living space, this room is unique and individually styled, offering a king-size bed, luxury duvets and quilts, en-suite bathroom facilities, flat-screen TV with Freeview channels, tea/coffee making facilities and arrival treats. There is also an iron and ironing board, bathrobes and slippers, complimentary bottled mineral water, WiFi access and parking.

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    Deluxe Suite

  • Max 2 Adults
    •

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    Boasting an additional lounge area with its own luxury sofa, the suite is unique and individually styled and offers a king size bed, luxury duvets and quilts, en suite bathroom facilities with rolltop bath and separate shower, flat-screen TV with Freeview channels, tea and coffee making facilities and arrival treats. There is also an iron and ironing board, bathrobes and slippers, complimentary bottled mineral water and WiFi access.

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    Standard Double Room

  • Max 2 Adults
    •

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    These rooms are individually styled and feature en-suite bathroom facilities, Freeview TV, tea and coffee making facilities, an iron and ironing board, complimentary bottled mineral water and free WiFi.

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    Double Room

  • Max 2 Adults
    •

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    These rooms are individually styled and feature en-suite bathroom facilities, Freeview TV, tea and coffee making facilities, an iron and ironing board, complimentary bottled mineral water and free WiFi.

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    Deluxe Twin Room

  • Max 2 Adults
    •

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    This room offers an individually designed style, with two single beds with luxury duvets. Each bedroom includes a flat-screen TV with Freeview channels, an en suite bathroom with a bathrobe and slippers, and tea and coffee making facilities complete with complimentary bottled water and treats on arrival.

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    Deluxe Junior Suite

  • Max 2 Adults
    •

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    The suite has 1 bedroom and 1 bathroom with a bath and bathrobes. This suite features a tea and coffee maker, a wardrobe, flat-screen TV, as well as chocolate for guests. The unit has 1 bed.

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    Single Room

  • Max 1 Adult
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    The single room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

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    All Facilities for The Castle Hotel, Conwy, North Wales

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
    Miscellaneous Non-smoking rooms, Designated smoking area, Pet bowls, Non-smoking throughout.
    Accessibility Upper floors accessible by stairs only.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Hairdryer, Slippers, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Sofa bed, Wardrobe or closet, Clothes rack, Desk, Carpeted, Seating Area, Iron, Fan, Ironing facilities, Heating, Socket near the bed.
    Food & Drink Wine/champagne, Electric kettle, Restaurant, Packed lunches, Coffee machine, Fruits, Special diet menus (on request), Kid meals, Outdoor furniture, Room service, Tea/Coffee maker, Bar, Coffee house on site.
    Safety & security Smoke alarms, Fire extinguishers.
    Services Free WiFi, WiFi, Internet services.
    Cleaning services Daily housekeeping.
    Services & Extras Towels, Wake up service/Alarm clock, Linen, Wake-up service, Key access.
    Media & Technology TV, Radio, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
    Reception services Concierge service, 24-hour front desk, Private check-in/check-out, Luggage storage.
    Physical distancing Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    General Parking, Private parking, Pets allowed, Free parking, Parking on site.
    Transport Accessible parking.
    Outdoor & View Terrace.

    Guest Ratings For This Property

    8.8
    Based on 1489 Reviews
    100% verified reviews

    Comfort

    9.18

    Cleanliness

    9.08

    Value For Money

    8.44

    Facilities

    8.89

    Reviewers Mention About The Castle Hotel, Conwy, North Wales

    The Castle Hotel in Conwy, North Wales is highly recommended for its beautiful rooms, fantastic food, and friendly staff. Guests appreciated the attention to detail, old-world charm, and warmth of th (Read More)e hotel. The hotel is dog-friendly, with amenities for pets and accommodating staff. Some rooms offer views of Conwy Castle. Overall, the hotel is praised for its cleanliness, service, and gluten allergy-friendly menu, making it a classy yet cozy place to stay.

    Guest Reviews

    Stephen
    young couple
    10.0
    Exceptional
    Exceptional
    For the price, the room was brilliant - Very clean and cozy on a wet windy day in Conwy. Staff were amazing and always happy to help.

    Published on 03 Jan 2024

    Ian
    young couple
    3.0
    Poor
    Pre new year break
    The location. Ideal for the surrounding area
    The hotel lacked sufficient areas for the residents to relax and have a quiet moment of tranquillity with the warmth and comfort expected within this standard of hotels Residents of this hotel resided to having to sit in corridors and general open areas or withdrawn to having to take time in their rooms to achieve this comfort . Walk in public seemed to be taking precedence over the paying staying guests. The rooms lacked the standard of cleaning expected. We requested that our bed linen and matress cover be changed due to the stains on them , including a blood stained pillowcase. The coffee making machine was full of redundant capsules and had not been cleaned for some time has was the case with the container the complimentary drink sachets and utensils. The tv remote had no cover and the batteries constantly fell out. In general the room needed a full deep clean to remove stains on doors, walls, dust from fixtures and fittings and remove the cobwebs from the bathroom. We would not return to this hotel.
    (Read More)

    Published on 31 Dec 2023

    Julia
    young couple
    10.0
    Exceptional
    Exceptional
    Excellent stay with superb food.

    Published on 31 Dec 2023

    Helen
    family with young children
    10.0
    Exceptional
    Friendly - relaxing - and very Christmassy
    Staff were absolutely brilliant
    Nothing

    Published on 29 Dec 2023

    Huw
    solo traveller
    5.0
    Passable
    Satisfactory
    Lovely Hotel
    All good apart from how noisy the front street was early doors!

    Published on 28 Dec 2023

    Grzegorz
    family with young children
    10.0
    Exceptional
    Amazing time
    Everything
    None

    Published on 28 Dec 2023

    Stephen
    family with young children
    10.0
    Exceptional
    Exceptional
    Brilliant staff.
    Nothing.

    Published on 28 Dec 2023

    Debra
    young couple
    10.0
    Exceptional
    Exceptional
    Lovely atmosphere friendly staff good value for money

    Published on 28 Dec 2023

    Anonymous
    young couple
    9.0
    Superb
    Fantastic, the staff and the food was really nice . The chef needs a big pat on the back .
    Excellent location in the centre of town ,the staff where very friendly and welcoming. Free parking .
    The layout of the room was a little disjointed. Some of the furniture didnt match the room

    Published on 27 Dec 2023

    Alison
    young couple
    8.0
    Very good
    Lovely Hotel, right in the centre of conwy
    Lovely Hotel room was a bit small but very clean staff were great and location was good .Would definitely stay again
    For the price we paid I flet breakfast should of been included.

    Published on 27 Dec 2023

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