The Francis Hotel, Portland | Photos, Reviews & Deals @Holidify

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Double Queen

Max 4 Adults

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Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views. The unit offers 2 beds.

Standard Queen Room

Max 2 Adults

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Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 bed.

King Suite

Max 2 Adults

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This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.

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All Facilities for The Francis Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Activities	Temporary art galleries.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Visual aids: Braille, Facilities for disabled guests, Auditory guidance, Wheelchair accessible, Non-smoking rooms, Lift, Allergy-free room, Pet bowls, Lower bathroom sink, Non-smoking throughout.
Safety features	Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Air purifiers, Face masks for guests available, First aid kit available.
Accessibility	Upper floors accessible by stairs only, Upper floors accessible by elevator, Toilet with grab rails, Entire unit located on ground floor, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Shower, Toilet, Bathrobe.
Room Amenities	Sofa, Drying rack for clothing, Sofa bed, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Seating Area, Safety deposit box, Interconnected room(s) available, Heating, Hardwood or parquet floors, Socket near the bed.
Food & Drink	Wine/champagne, Refrigerator, Electric kettle, Dining area, Outdoor furniture, Tea/Coffee maker.
Safety & security	Smoke alarms, CCTV outside property, 24-hour security, Fire extinguishers, CCTV in common areas.
Services	Free WiFi, WiFi, Internet services.
Cleaning services	Ironing service, Daily housekeeping, Laundry.
Services & Extras	Towels, Linen, Wake-up service, Key access.
Media & Technology	Cable channels, TV, Laptop safe, Flat-screen TV.
Common areas	Shared lounge/TV area.
Reception services	Concierge service, Express check-in/check-out, Luggage storage.
General	Parking, Pets allowed, Free parking, Parking on site, WiFi available in all areas.
Physical distancing	Cashless payment available, Contactless check-in/check-out.
Entertainment and family services	Board games/puzzles.
Transport	Accessible parking, Street parking.
Outdoor & View	Terrace, Patio, View, Garden view.

Guest Ratings For This Property

8.6

Based on 161 Reviews

100% verified reviews

Comfort

9.15

Cleanliness

9.38

Value For Money

8.26

Facilities

8.73

Reviewers Mention About The Francis Hotel

The Francis Hotel is highly recommended for its characterful building, friendly service, and spacious rooms. The attached restaurant offers delicious food and the nearby Tandem Cafe serves incredible (Read More) pastries. The hotel is pet-friendly and provides thoughtful amenities for dogs. Guests appreciate the clean and minimalist rooms, convenient location with free parking, and access to nearby activities. The attention to detail, from welcome drinks to personalized recommendations, adds to the overall positive experience. The hotel is a great find with a lovely ambiance and easy accessibility.

Guest Reviews

Michael

young couple

9.0

Superb

An enjoyable stay in a stylish hotel

The way they have adapted the older building into a comfortable and trendy facility

Nothing that comes to mind. Lack of fridge in room although staff quickly dealt with the lack of one

Published on 02 Jan 2024

Grace

young couple

10.0

Exceptional

Perfect cozy and warm

Staff was amazing

It was perfect, other than that it was perfect

Published on 13 Dec 2023

Jasmine

young couple

10.0

Exceptional

Second time staying here. So very lovely. Clean, professional, kind, with lots of noticeable small details.

Amazing customer service. So clean and kind and the small touches throughout really make the stay.

That I couldnt stay longer

Published on 22 Nov 2023

Natalija

solo traveller

10.0

Exceptional

Wonderful and warm stay, pleasant and welcoming staff

Beautifully set up, comfortable and very convenient location

Published on 21 Nov 2023

Claire

young couple

9.0

Superb

Lovely hotel

The staff was exceptional and friendly. Room was lovely and the redo of the old building was awesome!

We had a room that fronted the street so it was a little loud.

Published on 17 Nov 2023

Oliver

family with young children

3.0

Poor

Quiet and clean.

They are very poor at communicating. They send several text messages, but dont actually reply when you ask them questions in response. I am still waiting to hear if they have found an item I left in the room - no reply !

Published on 30 Oct 2023

Joelle

young couple

4.0

Disappointing

Extremely disappointing.

The bathroom was okay and the bed was comfortable.

The windows were very narrow, giving very little natural light. Accross the road was a building site, and due to poor insulation, it was very noisy inside the room with the windows closed. No breakfast on site and the caf opposite the road was closed on Mondays and Tuesdays, so we had to walk half a mile looking for breakfast!. The coffee machine inside was antiquated. Even their Spa facilities were closer on Mondays and Tuesdays! The reception staff was frequently absent from the front desk leaving a note to call them if needed.. We were very disappointed, definitely not of a 5* standard!!.. we stayed in 3* hotels of a much better standard.

(Read More)

Published on 26 Oct 2023

Claire

young couple

10.0

Exceptional

Great hotel and only a short walk into the main centre of town

Published on 23 Oct 2023

Sheila

young couple

7.0

Good

Disappointed

Nice design.

We reserved 3 nights only available on booking site but wanted to add another night. Sent a number of messages to property that never replied. One additional night became available on booking site so booked a separate booking to extend our stay. Previous comments made for our stay apply to this additional night.

Published on 15 Oct 2023

Garwood

young couple

10.0

Exceptional

Delightful place. Impressed by the offer of free beer, wine and champagne. We would definitely recom

The bed was extremely comfortable! We were in Maine a week traveling along the coast, staying at a different place each night. The bed at The Francis was the most comfortable of them all. We also enjoyed the bathroom, big, sparkling clean, and the shower was absolutely inviting.

We couldnt change the temperature in our room. We tried the wall thermostat and the remote. Nothing we did changed the temperature.

Published on 12 Oct 2023