The Gould Hotel, Finger Lakes | Photos, Reviews & Deals @Holidify

About The Gould Hotel

The Gould Hotel in Finger-Lakes is a place of enchantment, a vision of timeless extravagance. As you step through the grand entrance, you're welcomed by a lobby that exudes glamour and sophistication, with high ceilings, crystal chandeliers, and plush furnishings that beckon you to unwind. Your room is a sanctuary of peace, with luxurious linens, soft lighting, and exquisite artwork that captures the essence of the Finger-Lakes region. And when you awaken, a sumptuous breakfast awaits you, with freshly baked pastries, savory eggs, and rich coffee that invigorates your senses. The Gould Hotel is not just a place to stay, it's a dream that you never want to end.

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Queen Room

Max 2 Adults

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This elegant room offers HBO and has its own seating area.

King Room

Max 2 Adults

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This modern room has its own dining area and includes a coffee maker.

Double Room with Two Double Beds

Max 4 Adults

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This luxurious room has hardwood floors and a chandelier.

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All Facilities for The Gould Hotel

Category	Facilities
Activities	Live music/performance, Fishing, Golf course (within 3 km).
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Non-smoking throughout.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities.
Accessibility	Upper floors accessible by elevator, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Shower, Toilet, Additional toilet.
Room Amenities	Sofa, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Iron, Safety deposit box, Ironing facilities, Heating, Hardwood or parquet floors, Socket near the bed.
Food & Drink	Wine/champagne, Vending machine (drinks), Restaurant, Vending machine (snacks), Fruits, Special diet menus (on request), Kid meals, Outdoor furniture, Tea/Coffee maker, Bar.
Safety & security	Smoke alarms.
Services	Free WiFi, WiFi, Internet services.
Cleaning services	Daily housekeeping.
Services & Extras	Towels, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service.
Media & Technology	Cable channels, TV, Laptop safe, Flat-screen TV, Telephone.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	24-hour front desk, Express check-in/check-out.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General	Parking, Pets allowed, Free parking, WiFi available in all areas.
Entertainment and family services	Evening entertainment.
Transport	Accessible parking, Street parking.
Outdoor & View	City view.

Guest Ratings For This Property

8.4

Based on 642 Reviews

100% verified reviews

Comfort

8.92

Cleanliness

8.92

Value For Money

8.39

Facilities

8.62

Guest Reviews

Anonymous

young couple

5.0

Passable

Neat property but understaffed during winter season

Great location, historic building

There was some take out food behind the bed (from a previous guest) that we found - gross! We were also provided only one towel, and when we asked for two more they said we could only have one.

Published on 04 Jan 2024

Betsy

family with young children

10.0

Exceptional

I highly recommend The Gould!

Perfect room with big bathroom! Bed was super comfortable. Great pub, great service, excellent food! Location downtown close to all the amenities

Published on 04 Jan 2024

Michael

young couple

10.0

Exceptional

Everyone was kind and the restaurant was amazing.

Everything.

Nothing

Published on 01 Jan 2024

Betsy

family with young children

10.0

Exceptional

Great room, great restaurant, loved that both were pet friendly!

Published on 28 Dec 2023

Daniel

young couple

6.0

Pleasant

Average place in a great location.

Good restaurant. Great location. Parking good.

Floor was very dirty in the room. Shower needed to be cleaned. Toilet seat wasn't attached and slipped all over the place.

Published on 21 Dec 2023

Zahm

young couple

10.0

Exceptional

I am so glad we chose the Gould. We will back.

The room was wonderful: so clean and comfortable. The food in the restaurant was exquisite!

Published on 18 Dec 2023

April

with friends

7.0

Good

Cute boutique hotel

Bed and pillows amazing! Dinner at the restaurant fantastic! Location to casino.

Rude desk clerk in the morning who questioned my friend when she asked for a bath towel. We had a room for 2 and only provided one bath towel. Also water pressure in shower was not much more than a trickle. No warm food breakfast options.

Published on 17 Dec 2023

Carol

solo traveller

4.0

Disappointing

Met a relative for a dinner that was very disappointing.

My room was clean and comfortable. Food was delicious although half of the meal never arrived at the table.

Restaurant service was poor.Room was very noisy. Server was inept.

Published on 14 Dec 2023

Windsor

family with young children

10.0

Exceptional

Love this hotel! Rooms are beautiful and the location is excellent! Very clean and comfortable.

Remote control for one of the televisions didn't work so kind of a hassle to keep getting up to change channels or volume. Reported to front desk (maybe overnight guy?) Who couldn't be bothered to look away from his phone and just said he would have someone look at it. Never fixed.

Published on 13 Dec 2023

Anonymous

young couple

7.0

Good

Beautiful hotel and a great place to enjoy the Its a Wonderful Life celebration, but its clear Mr. Potter skimped on

Location, atmosphere

Bed was very hard, kinda had a low point in the middle. Didnt sleep well. Not enough staff for the Its a wonderful life event, restaurant host pulling double duty as hotel clerk not optimal to serve hotel guests.

Published on 11 Dec 2023