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The Maids Head Hotel

Norwich City-Centre (0 kms from )
Tombland - Show on map

Ranked 1 out of 28 best hotels in norfolk

8.4
4440 reviews

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Room Types Available

Single Room
  • Max 1 Adult
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    Equipped with comfortable single beds, a TV, telephone and work area.

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    Double Room
  • Max 2 Adults
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  • 1 Photo available
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    Each room has been individually decorated to reflect the character of the hotel.

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    Executive Double Room
  • Max 2 Adults
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  • 3 Photos available
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    Superior room with quality furnishings and a seating area.

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    Junior Suite
  • Max 2 Adults
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  • 1 Photo available
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    This suite is comprised of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The suite offers a tea and coffee maker, an iPad, a wardrobe, a carpeted floor, as well as a flat-screen TV. The unit offers 1 bed.

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    Deluxe Double Room - Dog Friendly
  • Max 2 Adults
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    Providing free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The twin/double room provides a tea and coffee maker, an iPad, a wardrobe, a carpeted floor, as well as a flat-screen TV. The unit offers 1 bed.

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    Guest Ratings For This Property

    8.4
    Based on 4440 Reviews
    100% verified reviews

    Comfort

    9.0

    Cleanliness

    8.97

    Value For Money

    8.03

    Facilities

    8.56

    Reviewers Mention About The Maids Head Hotel

    The Maids Head Hotel is praised for its warm and friendly atmosphere, fantastic drinks deals, and delicious food. The bar staff are welcoming, and the venue offers a variety of entertainment options. (Read More) The Dukes Head is described as the best pub, with a lovely crowd, friendly staff, and great value for money on drinks. Despite the pandemic, it remains a welcoming place to visit.

    Guest Reviews

    Victoria
    solo traveller
    8.0
    Very good
    Very good
    The hotel is very nice, stylish and grand looking. It feels welcoming and the staff are very friendly and helpful. I would stay again, with a great location in the heart of Norwich. The bed was extremely comfortable. The breakfast was good and delivered to my room when asked.
    I couldn't figure out how to get the bath to run. The taps were unusual to me, and it took a long time to get hot water to come out. The boiler was very noisy in my room, and it took me until 2 am, to figure out where the noise was coming from. The switch was right next to my head, to the boiler. I also couldn't figure out the tablet to order from, that maybe because I was very tired and didn't get to the hotel until around 8.15pm. A dressing gown would have been perfect.

    Published on 04 Jan 2024

    Robin
    young couple
    8.0
    Very good
    Good stay in a historic hotel full of character bang in the centre of Norwich
    Room was on the small side but comfortable. Bathroom and shower were excellent. Breakfast was absolutely superb.
    Check in could have been a little friendlier but no complaints. For such an expensive hotel the bed quality was ok but not the best - the mattress was very soft.

    Published on 04 Jan 2024

    Lorna
    young couple
    10.0
    Exceptional
    Lovely
    Lovely place to stay with our dog buddy. Extra doggie goodies where a massive surprise
    No doggie area for breakfast except for the cold conservatory.

    Published on 04 Jan 2024

    Angela
    young couple
    10.0
    Exceptional
    Exceptional
    Great location .
    Lovely property lots of history but all decorated and clean and up to date

    Published on 03 Jan 2024

    Trudi
    young couple
    9.0
    Superb
    Superb
    Excellent location. Staff very good. Public areas very clean and freshly decorated. Breakfast great. Very comfortable bed.
    Room slightly tired looking and in need of updating.

    Published on 03 Jan 2024

    Sarah
    young couple
    10.0
    Exceptional
    Perfect
    A perfect stay in a beautiful location in Central Norwich. The Maids Head will always be the hotel we stay at, from the beautiful rooms to the friendly staff who go over and above to help.

    Published on 02 Jan 2024

    Sean
    young couple
    4.0
    Disappointing
    Not that good
    Nothing in particular apart from the location, Reception and Foyer was very nice.
    Room 222, Black Mould in Bathroom as well as in the main room, neither of the windows would open, heated towel rail did Not work at all, It was cold and wet and doubt the extraction fan was extracting anything or very little, condensation was running down the cold walls, heating was noisy and intermittent, and cold overnight Bedding was limited it was not that clean, one receptionist failed to call us as she said she would leaving us hanging around for a call Re when alternative room was ready, Second Room 410, Very much better, warmer, within the first few minutes we found a large ball of ginger/red hair the size of you fist on the floor, this was supposed to have been serviced and ready for us, doubt it had been vacuumed as the hall outside our door, it was better it was warm but on new years eve @ 4-00pm we had NO hot water or even tepid water and so that put an end to going out for the evening as planned, it was only tepid the following morning, Breakfast in the Winepress first morning there was you could only describe what looked like left overs, odd bits of fresh fruit no butter nothing looked fresh as one person commented, on day two much better but with green mould on the white bread, not good, day three New years Day it was ok but having said that there is much room for hygiene improvement's
    (Read More)

    Published on 02 Jan 2024

    Sarah
    young couple
    9.0
    Superb
    Brilliant
    Exceptional staff

    Published on 01 Jan 2024

    Paul
    young couple
    9.0
    Superb
    Another lovely, welcoming stay in this great hotel.
    Excellent location and great facilities. We are frequent users of this lovely hotel. This year, we booked for the Xmas lunch with carols and were not disappointed.
    N/A

    Published on 01 Jan 2024

    Deborah
    family with young children
    7.0
    Good
    Super hotel in an excellent location with lovely staff.
    Absolutely loved the hotel and location; would stay again on the proviso that the room wasnt on the corner of the hotel as road noise.All else was excellent, including request for two rooms together which the hotel provided. Thank you to the lovely staff on reception and In the restaurant.

    Published on 31 Dec 2023

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