I booked this hotel for its proximity to Taksim square and for the fact that it had a gym. To my utter disappointment, the gym didnt open until 9:30am. Never in my life have I ever heard of a hotel gym not being open before 9am. For this reason I wasnt able to use the gym at all.
It appears that the spa and fitness Centre are run by a different company, which made it rather awkward as nothing could be charged to the room. The service at the spa was a bit strange. We had to be accompanied by someone to the locker room, then the sauna, and the pool. They make you wear a swim cap and charge you 100TL per cap. We didnt have a good feeling down there so decided not to do any massage or hammam treatments. We only used the pool and sauna a
Our room was # 2015 on the second floor, which had a sign that said non smoking floor but we had constant smoke stink in our room day and night, which either came from the vents or the rooms next to ours. When we left the hotel, our daughter had a cough.
There was hair in the bed.
Only 2 coffee capsules free and then you have to pay. We didnt use it because they didnt offer decaf options.
At breakfast there was only black tea and coffee and no decaf options. I had to buy a tea from the Starbucks counter in the lobby for my breakfast.
Our room faced a pub that played loud music every night and we didnt sleep well at all. We were also woken up constantly during the night by the banging shut of other doors on our floor as people came and went.
The bed was king sized, but the duvet wasnt bigger than that of a queen bed, so one of us were always uncovered. Luckily they had an extra blanket in the closet.
They offer slippers but no robes. With a pool, a robe would be helpful.
Our shower had quite a bit of rust and mold and didnt feel very clean.
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