Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor and a flat-screen TV with satellite channels. The unit has 1 bed.
Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious double room provides a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
The spacious double room provides a tea and coffee maker, a wardrobe, as well as a private bathroom featuring a walk-in shower and a bath. The unit offers 2 beds.
Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The spacious twin room provides a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.
The spacious triple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The triple room offers a wardrobe, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 2 beds.
Providing free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. This suite features a tea and coffee maker, a seating area, flat-screen TV with satellite channels, as well as wine/champagne for guests.
The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room provides a seating area, a wardrobe, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit has 1 bed.
The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath. The double room features carpeted floors, a seating area with a flat-screen TV with satellite channels, a wardrobe, a sofa, as well as heating. The unit offers 1 bed.
This suite is comprised of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The suite offers a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 1 bed.
Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
Reviewers Mention About The Queen at Chester Hotel, BW Premier Collection
Guests praised The Queen at Chester Hotel for its friendly service, clean rooms, and royal atmosphere. Some minor issues like stiff windows and ongoing renovations were noted, but did not detract fro (Read More)m the overall positive experience. The hotel's location, close to Chester station and a short walk to the city center, was convenient. Guests enjoyed the complimentary amenities, delicious meals, and the historic charm of the hotel, making it a recommended choice for a pleasant stay.
Guest Reviews
Dadb
family with young children
10.0
Exceptional
Perfect
Everything
Nowt
Published on 05 Jan 2024
James
young couple
5.0
Passable
Stressful until we got new room offered and then frustrated with lack of communication around having to book into restau
Location was great and the reception staff were amazing.
When we checked in we were told the room was ready. It was not. Then they tried to get it ready but we had to wait 4 hours. We then got upstairs and the room was redone but there were loads of flies in the bathroom. Got told we couldnt eat in the hotel restaurant as we had to book but we werent made aware we had to book into the restaurant on check in. Second room was lovely but lift didnt work to the hotel room.
Published on 04 Jan 2024
Amy
young couple
8.0
Very good
Comfortable, clean and brilliantly situated.
Reception desk looked amazing.
Sweeping staircases and spotless reception area.
Breakfast hadnt offered the choice we wouldve liked.
Published on 04 Jan 2024
Stephen
young couple
1.0
Bad
Poor
Room dirty and tea and coffee used from previous guest. Lifts not working anywhere in hotel. Had to complain as Xmas parties carried on until 5am. Staff said they would rectify issues and then Didnt bother
Published on 04 Jan 2024
Geraldine
young couple
10.0
Exceptional
Exceptional
Fantastic stay
Published on 04 Jan 2024
Karen
young couple
9.0
Superb
Superb
Greeted by lovely staff on reception, and the hotel was full of lovely history and decor. It was stunning! The room was lovely and very comfy. Also, across the street from the train station, so super handy for travel (and no noise!). I'm already looking to stay again!
We didn't have a remote for the TV - no big deal, but it would have been nice for some background noise. I'm sure we could have asked and got one with no problems, but it's just the only tiny thing I could think to put in this section, haha!
Published on 04 Jan 2024
Nils
family with young children
5.0
Passable
Amazing building
Amazing Victorian hotel, huge staircase. New bathrooms and comfortable beds.
When we arrived, our booking wasn't in the system. We were told they'd have to make up a room with spare bed for our son, which would take 30 mins. We came back 5 hours later, at 7.30pm. Still no bed made up. Spoke to reception, asked them to make bed up - nothing for the next 30 mins. Asked again, then finally someone came round to make up the bed.
Published on 03 Jan 2024
Des
young couple
8.0
Very good
Very good
Location near Station , short walk to centre.
Deluxe rooms were located above party room which was noisy.
Published on 03 Jan 2024
Ben
young couple
7.0
Good
Beware of the rip off parking charges.
Very comfortable bed.
12 a day to park the car and no discount for residents in the hotel.
Published on 03 Jan 2024
Sin
young couple
7.0
Good
Good but room for improvement.
The hotel is beautiful with some lovely classic features. The staff we spoke to whilst there were friendly and helpful.
Pillows were nice.
Crisps in the room were a nice touch but could have done with biscuits instead.
View from the room was nice and the amenities at the hotel looked nice (restaurant, garden, bar)
Location is fab. 20 mins walk into Chester, parking is additional 12 for 24 hrs though. Its right next to Chester Station.
There is a pub across the road for food/breakfast
The "super king" we paid for was two beds pushed together with a duvet zipped together. We could feel the join in the bed and the zipper in the duvet.
The bathroom was a bit worse for wear, bath was stained brown at the bottom and the hinges on the toilet seat were disintegrating.
I also left some new trainers I bought myself in the room and communicating with the hotel to find these and arrange a courier was quite difficult at times and they wouldn't return my calls.
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