The Reef Coco Beach & Spa- Optional All Inclusive, Playa del Carmen, Mexico

About The Reef Coco Beach & Spa- Optional All Inclusive

The Reef Coco Beach & Spa - Optional All Inclusive lies in the heart of Playa del Carmen, close to a splendid beach. With bright and well-furnished rooms, the accommodation has a relaxing and soothing environment. Guests can relax on the golden sands of the beachfront or pamper themselves at the spa and wellness centre. Other amenities include four on-site restaurants, a bar, an outdoor pool, a fitness centre, a garden, and a sun terrace, with jacuzzi and sauna facilities.

Top Facilities

parking

bar

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Check Room Options And Availability

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Superior Room, Garden View

Max 4 Adults

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This room features a private balcony, a mini fridge and free WiFi.

Superior Room, Pool View

Max 4 Adults

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This room features a private balcony, a mini fridge and free WiFi.

Premium Room, Garden View

Max 4 Adults

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This room has a private balcony, a mini fridge and free WiFi. It also features a bottle of wine upon arrival, coffee maker, bathrobes and a mini bar.

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Location & Nearby Places

Centro (1.6 Km from city center)

Región 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio

4 Nearby Attractions

Explore the Mayan ruins

1.9 km

Visit a Cenote

2.2 km

Beach Time

4.1 km

Eco-parks

8.7 km

All Facilities for The Reef Coco Beach Resort & Spa- Optional All Inclusive

Category	Facilities
Activities	Water sport facilities on site, Live music/performance, Tennis equipment, Cycling, Beach, Tennis court, Billiards, Fishing, Darts, Mini golf, Snorkelling, Canoeing, Golf course (within 3 km), Table tennis, Diving.
Business facilities	Meeting/banquet facilities, Business centre.
Cleanliness & disinfecting	Hand sanitiser, Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
Safety features	Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Sauna, Shower, Toilet, Bathrobe.
Room Amenities	Air conditioning, Wardrobe or closet, Iron, Safety deposit box, Fan, Tile/marble floor, Ironing facilities.
Food & Drink	Refrigerator, Snack bar, Restaurant, Minibar, Coffee machine, Fruits, Outdoor furniture, Tea/Coffee maker, Bar.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers.
Services	Free WiFi, Wireless Internet, Internet facilities, WiFi, Internet services.
Cleaning services	Daily housekeeping, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service.
Media & Technology	Cable channels, TV, Radio, Flat-screen TV, Telephone.
Common areas	Sun terrace, Garden.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Physical distancing in dining areas, Food can be delivered to guest accommodation.
Reception services	Concierge service, 24-hour front desk, Tour desk, Luggage storage.
Physical distancing	Screens or physical barriers placed between staff and guests in appropriate areas, Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
General	Parking, Free parking, Parking on site, WiFi available in all areas.
Entertainment and family services	Evening entertainment, Kids' outdoor play equipment, Karaoke, Kids' club, Children's playground, Entertainment staff, Babysitting/child services.
Pool and wellness	Sun umbrellas, Outdoor pool (all year), Massage, Kids' pool, Beachfront, Beauty Services, Pool with view, Spa/wellness packages, Outdoor pool, Manicure, Back massage, Hair treatments, Hot tub/Jacuzzi, Swimming pool, Make up services, Body wrap, Swimming Pool, Fitness centre, Body treatments, Fitness, Facial treatments, Spa facilities, Pedicure, Spa and wellness centre, Full body massage, Sun loungers or beach chairs.
Transport	Accessible parking, Car hire, Airport shuttle, Airport shuttle (additional charge).
Outdoor & View	Pool view, Terrace, Sea view, Balcony, Garden view.
Shops	Barber/beauty shop.

Guest Ratings For This Property

7.6

Based on 1674 Reviews

100% verified reviews

Comfort

8.22

Cleanliness

8.21

Value For Money

7.67

Facilities

7.89

Guest Reviews

Cathy

family with young children

10.0

Exceptional

Highly recommend this Resort. Location is perfect,direct beach access and a fantastic buffet. Th

We liked everything! Facilities were nice and staff were excellent.Borosh and Lusa were great!

Nothing! We were very happy.

Published on 31 Dec 2023

Timothy

family with young children

9.0

Superb

Great room, great pool, great location, great staff, good food...sucky time share spiel.

Our third floor room was spacious, with a nice balcony overlooking the pool. The sliding glass doors kept all of the noise out. The bathroom was also large with a nice tiled, walk in shower. The room had two double beds, would have been nicer if they had been queens. The pool area is great, the breakfast buffet is also great. We checked out snorkels and flippers from the dive shop twice (one hour free use) and there is some pretty nice snorkeling right off the beach in front of the hotel. It is not awesome but pretty good and we did see fish and a couple of sting rays.

The people trying to sell you the time share are pushy, aggressive and have, in our opinion, a sales technique that is no longer up to date given the use of emails and web pages. We signed up for their presentation in exchange for one day of all inclusive (we just had breakfast included as 3 days we were off site for excursions). We were honestly interested to see what they had to offer as we do travel fairly often. The give you a nice tour of the building and explain the full service time share options. None of the options are printed out or online, they write it all down by hand on paper and say they can only give you the price discount if you sign right away. We said no, then they sent over another manager that offers you more discounts, then another manager that offer extremely cheap, "next two vacations for only $369 a week", options that were not originally mentioned. By this time we were disgusted with their approach. I said we wouldn't mind thinking about the options but they don't send prices by email, they have no pamphlets with options and prices explained and nothing is poste don a web page. The two managers were very rude and talked to us in a disdainful manner. PLEASE change your sales technique...if your offers are good and honest, you can post the various options on line, with the prices and details and let people think about them. You come off as sleazy sales people which made us think the offers were a scam. I assume your methods work on some people, or you wouldn't be doing it, but for us it sucked and we left thinking you sucked.

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Published on 29 Dec 2023

Mariella

family with young children

9.0

Superb

Very satisfied

The location was perfect. The beach is beautiful. The staff is wonderful. The bar guys infront of the snack bar awesome !

I just wish the would hire more waiters for the restaurants (there was one for the whole restaurant with a helper) the Italian and the Mexican one. The waiters seemed overworked.

Published on 29 Dec 2023

Courtney

family with young children

5.0

Passable

Good but not great

It was a beautiful property in a great location.

I didnt like how there were almost nothing to do for kids and there wasnt much to do like normal resorts very boring.

Published on 28 Dec 2023

Ali

solo traveller

8.0

Very good

Yeh Mostly Good

Staff great. Facilities in room great ie plug points, usb's, iron, hairdryer you dont have to keep your thumb on to work Generally liked the hotel. Had bad weather for my stay but pool looked good too. And seemed like they tried their best with entertainment despite the weather.

Food labelling in buffet poor and dangerous when you have allergies or even just dislikes. Fish dishes sould be separated and NOT on same dish as chicken which did happen while I was there Waiting to be seated by ONE person for every meal. Its a buffet!!! Lets just go eat!!! Been to mant all incs but never had this. Yeh, give your room number but thats sufficient. Cocktails all tasted like juice with ice. Lighting in room, no bedside lamps, so all bright bright lights

Published on 19 Dec 2023

Arscott

young couple

9.0

Superb

Loved it.

The location there was 5th avenue and a beach and the restaurants were nice

The buffet the food was very stale and tasted old and to many boats on beach

Published on 16 Dec 2023

Olga

family with young children

7.0

Good

Proximity to the beach, sea view during the breakfast, jacuzzi

Beach is not very clean, food was not amazing, lunch snacks were very unhealthy

Published on 15 Dec 2023

Eleonora

young couple

7.0

Good

I think the resort has a great location, the pool are and the beach are nice (unfortunately to have a little too many boats just in front of the hotel). Rooms was nice

The food - it was really not nice.

Published on 14 Dec 2023