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About Sheraton Grand Jakarta Gandaria City Hotel
Sheraton Grand Jakarta Gandaria City Hotel is suitable for the ones visiting for a business trip as it is located in the emerging commercial hub of South Jakarta, as well as for those visiting for a (Read More)leisure trip as it is close to several popular attractions of the city like Grand Indonesia and many more. Explore the various amenities and facilities that the property provides for a comfortable stay.
Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a safe deposit box as well as city views. The unit offers 1 bed.
Providing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a safe deposit box as well as city views. The unit offers 2 beds.
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a safe deposit box as well as city views. The unit has 1 bed.
Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as city views. The unit offers 2 beds.
Providing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as pool views. The unit offers 2 beds.
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as pool views. The unit has 2 beds.
The spacious suite has 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with streaming services, a minibar, a tea and coffee maker, executive lounge access as well as city views. The unit has 1 bed.
This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with streaming services, a minibar, a tea and coffee maker, executive lounge access as well as pool views. The unit offers 1 bed.
The staff are friendly, polite, and helpful, all administration processes are fast, room and its facilities are clean, access to mall is quite convenient, the building materials make it looks exclusive and luxurious.
The view from the hotel is not their strength point, the taste & quality of the breakfast menus could've been better (esp. the sausages & beef bacon)
Published on 02 Jan 2024
Ira
family with young children
9.0
Superb
great christmas staycation
nice hotel, christmas vibes
nothing
Published on 27 Dec 2023
Dwi
family with young children
10.0
Exceptional
Nice hotel to staycation
Very gud
Nice
Published on 25 Dec 2023
Talitha25
solo traveller
8.0
Very good
Great comfort for a night before heading home
Connected to a huge mall (food, shops, salons, movie theater). Great for a night before going home. Super friendly staff. Beds are SUPERB, so comfortable!! And I could watch tv from the tub! Pool looked nice but I was there on a weekendday and so there were a lot of kids.
Even though it's a Sheraton and it's 5stars, still thought it was a bit expensive. Also, there's a bathtub in the room but no bath salt or showergel (attached to the wall in the shower) or anything to put in the bath. Luckily I brought my own. But that would be nice, especially for a 5 stars (or a card that says you can call if you want any). The switch for master lights were only on one side of the bed. Nothing that would keep me from going again.
Published on 20 Dec 2023
Nguyen
review category business travellers
10.0
Exceptional
Fantastic
I became ill with a cold/flu during my business trip. The housekeeping team noticed there were vitamins and various supplements I was taking when they cleaned my room. They made the extra effort to give me more daily water bottles to increase my water intake to help me get better. I appreciated the level of caring and service so much I shared what the Sheraton staff did with my own staff who also work in the service industry.
Published on 03 Dec 2023
Luz
review category business travellers
9.0
Superb
Superb
The location of the hotel is very good, just within the vicinity of a mall. The hotel facilities are nice & clean, very soft bed & clean comfort room. Food is also excellent, many choices. Staff are helpful & courteous.
Super spicy foods
Published on 23 Nov 2023
Sabrina
family with young children
10.0
Exceptional
It was such a pleasant staycation!
Nice location, easy and direct mall access, clean and cozy room, delicious food, comfortable and nice atmosphere in the club lounge, exceptional service. Superb!
Published on 20 Nov 2023
Sungook
review category business travellers
9.0
Superb
Superb
friendly service, good location, fantastic breakfast
Published on 09 Nov 2023
Miguel
review category business travellers
9.0
Superb
Superb
There seems to be nothing special near the hotel. Jakarta's traffic is chaotic and you end up needing to take a taxi for most places. The breakfast has a great variety, suitable for all tastes. All food is buffet, except the coffee, which is ordered to the staff. Ufortunately, the coffee took quite a good time to arrive at our table (sometimes it never arrived).
Published on 18 Oct 2023
Vincent
review category business travellers
10.0
Exceptional
It was good, what you expect for a sheraton.
It wa a standard Sheraton, what you expect. Really comfortable.
It was great, just not bang for your buck but what do you expect.
All Facilities for Sheraton Grand Jakarta Gandaria City Hotel
Category
Facilities
Activities
Live music/performance, Happy hour, Temporary art galleries, Themed dinner nights, Golf course (within 3 km).
Business facilities
Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting
Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Hand sanitiser, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features
Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Miscellaneous
Non-smoking rooms, Non-smoking throughout, Family rooms, Facilities for disabled guests, Wheelchair accessible, Lift, Allergy-free room.
Accessibility
Upper floors accessible by elevator, Entire unit wheelchair accessible.
Drying rack for clothing, Clothes rack, Safety deposit box, Heating, Extra long beds (> 2 metres), Socket near the bed, Air conditioning.
Food & Drink
Wine/champagne, Kid-friendly buffet, Breakfast in the room, Coffee machine, Special diet menus (on request), Kid meals, Dining area, Room service, Electric kettle, Restaurant, Minibar, Fruits, Tea/Coffee maker, Bar, Coffee house on site.
Safety & security
Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
Towels, Key card access, Executive lounge access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service, Key access.
Media & Technology
Flat-screen TV, Telephone, Cable channels, TV, Streaming service (like Netflix).
Common areas
Sun terrace.
Food & drink safety
Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
Reception services
Valet parking, ATM/cash machine on site, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out.
Physical distancing
Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Mobile app for room service, Cashless payment available, Physical distancing rules followed.
General
Parking, Parking on site, Free parking, WiFi available in all areas.
Entertainment and family services
Evening entertainment, Board games/puzzles.
Pool and wellness
Outdoor pool (all year), Massage, Spa/wellness packages, Swimming pool, Public Bath, Swimming Pool, Fitness centre, Fitness, Spa facilities, Outdoor pool, Personal trainer, Fitness/spa locker rooms, Spa and wellness centre, Sun loungers or beach chairs.
Transport
Car hire, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up, Accessible parking, Airport drop off, Parking garage.
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