This air-conditioned deluxe room features a seating area fitted with a TV, sofa and a desk. The bathroom includes shower facilities, a hairdryer and free toiletries.
This larger air-conditioned executive deluxe room opens up to views of the city and the swimming pool. The seating area is fitted with a TV, sofa and a desk. The en suite bathroom includes shower facilities, a hairdryer and free toiletries.
Offering skyline views of Kuala Lumpur, this two-bedroom suite features a separate living room fitted with a sofa and armchairs. There is a dining area. A flat-screen high definition TV, spacious work desk and study is provided. The en suite bathroom includes a bathtub, separate shower facilities, a hairdryer and free toiletries.
This spacious three-bedroom suite features a separate living room fitted with a sofa and armchairs. It includes a fully equipped kitchen, a dining area, a flat-screen high definition TV, spacious work desk and a study room. The en suite bathroom includes a bathtub, separate shower facilities, a hairdryer and free toiletries.
This spacious club suite has a separate living room and executive club lounge access. The suite features 24-hour butler service and is exclusive to The Ritz-Carlton Club Lounge access.
This spacious air-conditioned junior suite has a separate living room fitted with a flat-screen TV, sofa and a desk. The en suite bathroom includes a separate bathtub, shower facilities, a hairdryer and free toiletries.
This air-conditioned deluxe room features a seating area fitted with a TV, sofa and a desk. The bathroom includes shower facilities, a hairdryer and free toiletries.
This spacious club executive deluxe room features executive club lounge access. The room features 24-hour butler service and is exclusive to The Ritz-Carlton Club Lounge access.
The spacious twin room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath. The twin room features carpeted floors, a seating area with a flat-screen TV, a minibar, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.
Reviewers Mention About The Ritz-Carlton, Kuala Lumpur
Guests praised the luxurious rooms at The Ritz-Carlton, Kuala Lumpur, although some found the furniture to be dated. The large bathrooms were appreciated, as well as the evening service. The hotel po (Read More)ol, while lacking sunlight, was enjoyed by some. Service was deemed moderate, not exceeding expectations for a 5-star hotel. However, the breakfast buffet received high praise. The location was a bit far but still walkable to Pavilion. Overall, the hotel provided a great experience with attentive staff and comfortable rooms.
Guest Reviews
Lin
family with young children
8.0
Very good
Very good
The room was clean and staff very friendly. And aslo the breakfast also very nice.
We was not satified require pay parking fee even though stay at 5 star hotel. The parking fee amount was RM12 without flat rate as well. If we driving out, we need to pay again RM12 again per entry. It was not fair to us stay with the 5 star hotel rate. The staff said that parking issue was not under hotel management. We felt that hotel management need discuss with 3rd party parking management to solve it. The good hotel with 5 star still need to parking fee was very unfair for our customer.
Published on 04 Jan 2024
Mahreen
family with young children
10.0
Exceptional
Great stay great staff they went out of there way to help u and give u good service without asking
Very good service nice clean property went out of there way to help u didnt have to ask
Published on 02 Jan 2024
Subee
family with young children
3.0
Poor
Poor
Location
Facilities
Published on 31 Dec 2023
Chee
young couple
5.0
Passable
Not worth for money
Spacious room
A bit old and carpet wrinkles.
Published on 27 Dec 2023
Karen
young couple
10.0
Exceptional
We will be back!
Staffs were excellent!
Published on 26 Dec 2023
Anonymous
family with young children
10.0
Exceptional
Exceptional
Second time here. Still like the interior and location much
Published on 25 Dec 2023
Anisah
young couple
9.0
Superb
excellent
location
no free parking
Published on 25 Dec 2023
Ahmad
family with young children
9.0
Superb
Superb
Location is great.
Access to mall
Huge room with lots of services.
Breakfast quality
Taxi booked through the hotel was not good - though they charged premium.
Published on 25 Dec 2023
Ru
young couple
6.0
Pleasant
Very comfortable and convenient
The bathroom was spacious and well appointment. Bed was comfortable.
The soundproofing between rooms is lacking we were kept up by our neighbors all night. Also, the pillows are very flat and did not provide adequate neck support.
Published on 22 Dec 2023
Nesha
young couple
10.0
Exceptional
The best hotel
In one word, THE BEST HOTEL. Staff, facilities, room, view, breakfast and etc , are excellent.
Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features
Hand sanitizer in guest accommodation and key areas, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Towels, Key card access, Executive lounge access, Wake up service/Alarm clock, Linen.
Media & Technology
Flat-screen TV, Telephone.
Food & drink safety
Delivered food is securely covered, Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Physical distancing in dining areas.
Common areas
Games room, Garden.
Reception services
Valet parking, Invoice provided, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out.
Physical distancing
Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed.
General
Parking, Private parking, Parking on site.
Entertainment and family services
Kids' club, Babysitting/child services.
Pool and wellness
Outdoor pool (all year), Massage, Kids' pool, Spa/wellness packages, Spa lounge/relaxation area, Swimming pool, Swimming Pool, Fitness centre, Fitness, Spa facilities, Outdoor pool, Spa and wellness centre.
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