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Hotel

The Westin Buffalo

Delaware District (0 kms from Shea's Performing Arts Center)

Ranked 25 out of 28 best hotels in buffalo

8.5
(53 reviews)

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Top Facilities

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King Room

  • Max 2 Adults
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    The double room provides air conditioning and a safe deposit box. The unit offers 1 bed.

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    Queen Room with Two Queen Beds

  • Max 2 Adults
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    The quadruple room provides air conditioning and a safe deposit box. The unit offers 1 bed.

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    King Room with City View

  • Max 2 Adults
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    The double room features air conditioning and a safe deposit box. The unit has 1 bed.

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    Queen Room with City View

  • Max 2 Adults
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    The double room provides air conditioning and a safe deposit box. The unit offers 1 bed.

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    Junior King Suite

  • Max 2 Adults
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    The suite offers air conditioning and a safe deposit box.

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    One-Bedroom Suite with City View

  • Max 2 Adults
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    The suite provides air conditioning and a safe deposit box. The unit offers 2 beds.

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    Presidential Suite

  • Max 2 Adults
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    The suite provides air conditioning and a safe deposit box.

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    Traditional Queen Room with Two Queen Beds and Adapted Tub - Mobility and Hearing Accessible

  • Max 2 Adults
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    The unit offers 2 beds.

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    Traditional King Room with Adapted Tub - Mobility and Hearing Accessible

  • Max 2 Adults
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    The unit has 1 bed.

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    Traditional Queen Room with Two Queen Beds and Roll-in Shower - Mobility and Hearing Accessible

  • Max 2 Adults
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    The unit has 2 beds.

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    All Facilities for The Westin Buffalo

    Category Facilities
    Business facilities Meeting/banquet facilities, Business centre.
    Cleanliness & disinfecting Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Lift, Family rooms, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
    Accessibility Hearing accessible, Entire unit wheelchair accessible.
    Room Amenities Desk, Air conditioning, Safety deposit box, Heating.
    Food & Drink Snack bar, Outdoor furniture, Room service, Restaurant, Bar.
    Safety & security Smoke alarms.
    Services Internet services, WiFi, Free WiFi.
    Cleaning services Dry cleaning.
    Services & Extras Key card access.
    Food & drink safety Delivered food is securely covered, Food can be delivered to guest accommodation, Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers.
    Common areas Outdoor fireplace.
    Reception services Valet parking, ATM/cash machine on site, Luggage storage, 24-hour front desk.
    General Private parking, Pets allowed, Parking on site, Parking, WiFi available in all areas.
    Physical distancing Physical distancing rules followed, Cashless payment available.
    Transport Accessible parking, Parking garage.
    Pool and wellness Fitness centre.

    Guest Ratings For This Property

    8.5
    Based on 53 Reviews
    100% verified reviews

    Comfort

    9.04

    Cleanliness

    8.7

    Value For Money

    8.19

    Facilities

    8.92

    Reviewers Mention About The Westin Buffalo

    The Westin Buffalo is highly recommended for its impeccable service, spacious and clean rooms, and beautiful decor. Guests praise the attentive and professional staff, comfortable accommodations, and (Read More) the pleasant scent throughout the hotel. The hotel's wedding services receive special mention for their organization, beautiful venues, delicious food, and exceptional service. The hotel's amenities, including a gym and on-site restaurant, are also well-liked. Some guests mention that the location can be noisy, but overall, the hotel is praised for its cleanliness, comfort, and convenient downtown location.

    Guest Reviews

    Jacki
    family with young children
    10.0
    Exceptional
    Exceptional
    Staff was amazing, the room was so comfortable and the bed was the most comfortable bed Ive slept in at a hotel

    Published on 15 Aug 2023

    George
    family with young children
    10.0
    Exceptional
    Excellent. We all loved it
    Rooms, staff, restaurant, valet
    Not a huge issue but could have been more selection at breakfast or some menu service

    Published on 17 Jul 2023

    Xin
    young couple
    5.0
    Passable
    Sleepless!
    Location is great! Rooms are spacious . Linens are comfy.
    There was a bug found in bed and it made me sleepless. Beds are too high!

    Published on 11 Jul 2023

    Versailles
    review category business travellers
    8.0
    Very good
    Very good
    Parking charge

    Published on 27 Mar 2023

    Harlequin
    group
    10.0
    Exceptional
    The staff exceeded my expectations! Complimentary birthday gift!!
    The breakfast buffet was superb!! Food was cooked just right
    Everything was perfect

    Published on 06 Oct 2022

    Andrew
    young couple
    6.0
    Pleasant
    We enjoyed staying there, but it shouldn't cost $400/ night to stay in Buffalo.
    Nice hotel, not enough staff, the sole registration clerk had to answer phones while we were in front of her. $3 for a tea bag is just an outrage, as well as a fee for internet access. Well located, but Buffalo is small.
    The common areas of the hotel are worn.

    Published on 12 Sep 2022

    Alireza
    group
    10.0
    Exceptional
    excellent
    very clean, large rooms, excellent staff. upon arrival, I was so tired I left my 5000 new macbook laptop somewhere in the lobby. day after I asked front desk and they actually had my laptop. I was so happy. 5 star staff for sure.

    Published on 31 Jul 2022

    Jody
    solo traveller
    2.0
    Very poor
    It did not meet expectations, overpriced, lackluster & disappointing are the kindest words I can use
    the staff is unhelpful. The staff did not properly have any wake up calls and even after I brought it to the staff's attention, NOTHING was done to fix it.

    Published on 30 Jul 2022

    Marissa
    family with young children
    3.0
    Poor
    Poor
    Our room was not ready until approximately two hours after check-in. The room was relatively clean but it was missing toilet paper, shower gel, etc, and we had to call downstairs twice for those things to be brought up to us. For the price, I expected a bit better service but its possible the hotel is suffering from a worker shortage just like so many other businesses.

    Published on 22 Jul 2022

    Muath
    young couple
    8.0
    Very good
    Very good
    I like it, nothing bad except the price
    overpriced.. its 4 stars hotel should be cheaper.

    Published on 07 Jul 2022

    The Westin Buffalo is featured in

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