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The Westin Carlsbad Resort & Spa

Carlsbad Village (2 kms from Leo Carrillo Ranch Historic Park)
5480 Grand Pacific Drive

Ranked 34 out of 45 best hotels in carlsbad

8.1
72 reviews

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Room Types Available

Deluxe, Guest room, 2 King, Balcony
  • Max 2 Adults
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    The double room offers air conditioning and a balcony. The unit has 1 bed.

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    Traditional, Guest room, 1 King, Balcony
  • Max 2 Adults
    •
  • 1 Photo available
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    The double room offers air conditioning and a balcony. The unit offers 1 bed.

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    Traditional, Guest room, 2 King, Balcony
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    View Deal
    The double room provides air conditioning and a balcony. The unit offers 1 bed.

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    deluxe, Guest room, 1 King, Balcony
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    View Deal
    The double room provides air conditioning and a balcony. The unit offers 1 bed.

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    Executive, 1 Bedroom Executive Suite, Balcony
  • Max 2 Adults
    •

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    The double room provides air conditioning and a balcony. The unit offers 1 bed.

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    Premium, Guest room, 1 King, Coastline view, Grand View, Balcony
  • Max 2 Adults
    •
  • 2 Photos available
    •

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    View Deal
    The double room features air conditioning and a balcony. The unit has 1 bed.

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    Premium, Guest room, 2 Queen, Coastline view, Balcony
  • Max 2 Adults
    •

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    The double room offers air conditioning and a balcony. The unit offers 1 bed.

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    Junior Suite, 1 Bedroom Junior Suite, Coastline view
  • Max 2 Adults
    •

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    The double room features air conditioning. The unit has 1 bed.

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    Deluxe Suite, 1 Bedroom Suite, Coastline view, Grand View
  • Max 2 Adults
    •

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    The double room provides air conditioning. The unit offers 2 beds.

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    Presidential, Presidential Suite, Coastline view, Balcony
  • Max 2 Adults
    •

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    The double room offers air conditioning. The unit offers 1 bed.

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    The Westin Carlsbad Resort & Spa is featured in

    Guest Ratings For This Property

    8.1
    Based on 72 Reviews
    100% verified reviews

    Comfort

    8.87

    Cleanliness

    8.82

    Value For Money

    7.53

    Facilities

    8.47

    Reviewers Mention About The Westin Carlsbad Resort & Spa

    Review 1: The reviewer had a pleasant stay at The Westin Carlsbad. The staff was friendly and the room was nice. The only downsides were thin walls and a loud toilet. Nearby activities included an ou (Read More)tlet mall and restaurants. Review 2: The reviewer had an amazing wedding experience at The Westin Carlsbad. The event coordinator, Julia, was helpful and responsive. The reservations team made the booking process easy. The venue had stunning views and the service received was exceptional. Overall, the reviewer highly recommends The Westin Carlsbad as a wedding venue. Review 3: The reviewer had a lovely stay at the resort. The registration desk employee, Jenifer, went above and beyond to make their birthday celebration special. The room was wonderful, and the service, including room service, was exceptional. Review 4: The reviewer had a great time during their stay, with clean rooms and excellent service. The hotel provided good food during meetings and the staff was friendly. The reviewer would recommend this hotel to others. Review 5: The reviewer had some challenges during check-in, but the helpfulness of the staff made up for it. The lobby was impressive, but the rooms were average. The reviewer also found the resort fee charge unexpected. However, the positive interactions with the staff made the stay manageable. Review 6: The reviewer had a fantastic experience at the day spa, with excellent staff and clean facilities. The complimentary amenities were unexpected and delicious. The reviewer also found the spa's massage price reasonable. Review 7: The check-in process was long and frustrating for the reviewer. The room was not ready until late in the day, despite others getting rooms immediately. Safety on the property was a positive aspect of the stay. Review 8: The reviewer attended a wedding at the hotel and found the layout and flow of the hotel, bar, restaurant, and event spaces to be great. The staff was friendly and helpful. The only issue was that the meeting area for hair and makeup was not cleaned prior to use. Review 9: The resort was delightful, with attentive and friendly staff. The spa was inviting and the views were great.

    Guest Reviews

    Nikki
    family with young children
    1.0
    Bad
    RUN FAR AWAY from this place. There are so many great hotels to choose from. Dont waste your money on this place. The a
    I liked the spa.
    I was so unhappy with staff & accommodations

    Published on 28 Aug 2023

    Martin
    young couple
    6.0
    Pleasant
    Best hotel in the area, but staff require training in attitudes to customers.
    Great pool, good restaurant, decent rooms
    Staff were generally very poor, They require training, attitudes require improvement.

    Published on 24 Aug 2023

    Anthony
    young couple
    10.0
    Exceptional
    not long enough
    24 hour pool and hot tub
    keys didnt work

    Published on 19 Apr 2023

    Jeehee
    young couple
    8.0
    Very good
    Highly recommend this resort
    It was great overall.
    I got so many hairs from the hair dryer and the floor in my room.

    Published on 09 Apr 2023

    Kristi
    young couple
    5.0
    Passable
    Not worth the $$
    The bed was comfortable, and the valet guys were awesome . Great view.
    The shower knob came off several times. There is no water pressure. Could hear people running up and down the halls all night and day, making it very hard to sleep.

    Published on 30 Mar 2023

    Gabriela
    family with young children
    10.0
    Exceptional
    Love it! Will definitely come back.
    Did not have any breakfast at the resort.
    Everything was good.

    Published on 16 Feb 2023

    Margaret
    solo traveller
    9.0
    Superb
    Superb
    Food was acceptable, timing was good, but, come on, plastic cutlery and to go boxes?

    Published on 30 Sep 2022

    Denise
    solo traveller
    1.0
    Bad
    Will NEVER stay there again!
    Not Much
    Attitude of the staff. Room not available at the appointed check in time. Room service delivered in boxes. Order incomplete requiring me to wait for condiments in order to eat my food.

    Published on 02 Aug 2022

    Madjid
    family with young children
    5.0
    Passable
    The rates didn't match my expectations.
    Crowded pool/spa, small room with a view of the rooftops and a very high room rate which didn't match the other hotels. Also, there was no hairdryer in the bathroom and I had to call room service to get one.

    Published on 11 Jul 2022

    Anonymous
    young couple
    10.0
    Exceptional
    The best place to share some time and feel welcomed by the staff who go above and beyond to accommodate your stay.
    I loved the staff, everyone did their best to accommodate our one day getaway. One of the best choices for a comfortable, enjoyable, welcoming and peaceful nights sleep. The staff truly enjoys making sure everything is perfect. Thank you Rachel, Ms. Jennifer, everyone in the Spa, the Inroom dining staff, valet, and front desk.
    Honestly, the only thing to complain about is that we did not stay longer.

    Published on 06 Jun 2022

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    Top Facilities

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    All Facilities for The Westin Carlsbad Resort & Spa

    Category Facilities
    Activities Happy hour, Live music/performance, Movie nights, Billiards, Golf course (within 3 km), Table tennis.
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Lift, Family rooms, Facilities for disabled guests, Pet bowls, Non-smoking throughout.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
    Room Amenities Fold-up bed, Heated pool, Air conditioning, Safety deposit box.
    Food & Drink Wine/champagne, Snack bar, Kid meals, Restaurant, Breakfast in the room, Outdoor furniture, Room service, Bar, Coffee house on site.
    Safety & security 24-hour security, Fire extinguishers, Smoke alarms.
    Services WiFi, Free WiFi, Internet services.
    Cleaning services Ironing service, Laundry, Dry cleaning.
    Services & Extras Key access, Key card access.
    Common areas Sun terrace, Outdoor fireplace, Shared lounge/TV area, Garden.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Express check-in/check-out, Concierge service, Tour desk, ATM/cash machine on site, Luggage storage, 24-hour front desk.
    General Pets allowed, Parking, Parking on site, WiFi available in all areas.
    Physical distancing Physical distancing rules followed.
    Entertainment and family services Evening entertainment, Indoor play area, Kids' club.
    Pool and wellness Sun umbrellas, Hot tub/Jacuzzi, Outdoor pool (all year), Steam room, Swimming pool, Massage, Water slide, Swimming Pool, Fitness centre, Beauty Services, Spa/wellness packages, Fitness, Spa facilities, Outdoor pool, Spa and wellness centre, Spa lounge/relaxation area, Fitness/spa locker rooms, Sun loungers or beach chairs.
    Transport Car hire, Shuttle service, Shuttle service (free).
    Outdoor & View Terrace, Balcony, View.
    Shops Minimarket on site, Barber/beauty shop.

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