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The Westin Hamburg

HafenCity (0 kms from Elbe Philharmonic Hall)
Platz der Deutschen Einheit

Ranked 3 out of 50 best hotels in hamburg

8.7
7990 reviews

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Room Types Available

Classic Elbphilharmonie, Guest room, 1 King, Atrium view
  • Max 2 Adults
    •

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    This double room has a bathrobe and soundproofing.

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    Deluxe, Guest room, 1 King, City view, partial harbour view
  • Max 2 Adults
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    This double room features city views, a flat-screen TV and soundproofing.

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    Deluxe, Guest room, 2 Queen, City view, Partial harbour view
  • Max 4 Adults
    •
  • 1 Photo available
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    This double room has city views, air conditioning and flat-screen TV.

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    Premium City, Guest room, 1 King, Hafencity/Water view, Skyline view
  • Max 2 Adults
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    This double room features panoramic city views.

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    Premium Waterfront, Guest room, 1 King, Harbour/Elbe view
  • Max 2 Adults
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    This double room has views of the river, air conditioning, and soundproofing.

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    Elbphilharmonie Studio, Studio, 1 King, City/Elbe view
  • Max 2 Adults
    •
  • 2 Photos available
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    This studio features city views and air conditioning.

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    Elbphilharmonie Suite, Suite, 1 King, City/Elbe view
  • Max 2 Adults
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    This suite has air conditioning.Please note that these suites are individually furnished, so your suite may differ from the ones shown in the photos.

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    Maisonette Suite, Bi-level Suite, 1 King, City/Elbe view
  • Max 4 Adults
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    This suite features air conditioning and is split on two floors.

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    Owner Suite, Presidential Suite, 1 King, City/Elbe view
  • Max 3 Adults
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    This suite has air conditioning, as well as city and river views.

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    Horizon Suite, Suite, 1 King, City/Elbe view, Skyline view
  • Max 2 Adults
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    This suite features air conditioning, as well as city and river views.

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    Classic Elbphilharmonie, Guest room, 2 Queen, Atrium view
  • Max 4 Adults
    •
  • 1 Photo available
    •

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    Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as an inner courtyard view. The unit offers 2 beds.

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    Family Suite, 1 King, Alternate bed: sofa bed
  • Max 2 Adults
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    This spacious suite includes 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.

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    Junior Horizon King Suite with City View
  • Max 2 Adults
    •

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    Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views.

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    Panorama Suite with City and Water View
  • Max 2 Adults
    •

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    This spacious suite is comprised of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.

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    The Westin Hamburg is featured in

    Guest Ratings For This Property

    8.7
    Based on 7990 Reviews
    100% verified reviews

    Comfort

    9.23

    Cleanliness

    9.18

    Value For Money

    7.45

    Facilities

    9.02

    Reviewers Mention About The Westin Hamburg

    The Westin Hamburg is a stunning hotel with impressive architecture and great rooms. The staff is engaging and goes above and beyond to make the stay enjoyable. The location is amazing, with easy acc (Read More)ess to major attractions. The breakfast is superb and the views are breathtaking. The hotel offers top-notch amenities and the staff is friendly and helpful. Overall, it is highly recommended for an unparalleled experience in Hamburg.

    Guest Reviews

    Diem
    young couple
    5.0
    Passable
    Disappointed
    Location and nice view to Hamburg port
    - Entrance to hotel is garage entrance. Look like very cheap hotel. They have no direct entrance to hotel, the guest have to go in to garage entrance and take lift to reception. - We booked room with port view, there is 1 small window in this room. Its not sound proof. We heard the wind sound all day and night, cant sleep well. We informed the receptionist, he said he will fix problem, but it was the same wind noise when we came back in the evening. They offered to change the room but too much for us to pack and unpack again. - Toilet smelled ammoniac, look like not so good cleaning. - 5* hotel but there are no small necessary hygiene set in the bath as cotton swap to clean ears, no shower cap, They only supply shower gel, shampoo, hair conditioner, hand cream. Thats all. Totally its kind of disappointed for famous hotel with high price.
    (Read More)

    Published on 02 Jan 2024

    Nadene
    young couple
    9.0
    Superb
    The best place to be on New Years Eve.
    The elegance and proximity to the concert hall, the Plaza and the staff service were all excellent.
    No view and power point only on one side of the bed.

    Published on 01 Jan 2024

    Heinz
    family with young children
    9.0
    Superb
    Superb
    Long line for check-in - but not too bad.

    Published on 31 Dec 2023

    Julian
    young couple
    10.0
    Exceptional
    Exceptional
    Location, room, breakfast
    Would expect it to be more expensive but some of the drinks prices in the bar are a bit over the top.

    Published on 25 Dec 2023

    Andreas
    solo traveller
    10.0
    Exceptional
    Great location
    A bit pricy but great hotel. Perfect if you are going to a concert at Elbphilharmonie.

    Published on 20 Dec 2023

    Chris
    review category business travellers
    6.0
    Pleasant
    Nice hotel, poor gym!
    Good breakfast, clean comfortable room. Location was good for me but far from centre.
    No hot water for my entire stay 4 nights! This was compensated for with free breakfasts. The gym has a fair selection of aerobic machines and what looks like a nice pool. However, the weight room is a joke !!! If back in Hamburg, I would not stay here because of the very poor gym.

    Published on 18 Dec 2023

    Karen
    young couple
    4.0
    Disappointing
    Disappointing stay in Hamburg
    The view lived absolutely up to expectations.
    The lack of staff in the reception. That a spouse cannot check in on behalf of both of us even with legitimation. That you could not get any service using the telephone in the room.

    Published on 13 Dec 2023

    Anastasios
    young couple
    3.0
    Poor
    below average
    small but comfortable rooms
    staff and service (other than breaksfast) was the worst i have encountered for a supposedly premium property. front desk, housekeeping were below par unprofessional and totally untrained. our room was only cleaned at 7pm after numerous calls. just shocking

    Published on 01 Dec 2023

    Denis
    review category business travellers
    7.0
    Good
    Good
    Everything

    Published on 28 Nov 2023

    Adelin
    young couple
    10.0
    Exceptional
    Exceptional
    Just great!!

    Published on 27 Nov 2023

    Location & Nearby Places

    HafenCity (1.3 Km from city center)

    Platz der Deutschen Einheit

    15 Nearby Attractions

    Elbe Philharmonic Hall

    0.2 km

    Miniatur Wunderland Hamburg

    0.3 km

    Speicherstadt

    0.4 km

    Maritime Museum Hamburg

    0.9 km

    St Michael's Church Hamburg

    0.9 km

    Hamburg Rathaus

    1.1 km

    Dialogue in the Dark Hamburg

    1.1 km

    Chilehaus

    1.3 km

    Jungfernstieg

    1.4 km

    Deichtorhallen Hamburg

    1.5 km

    Elbe Tunnel

    1.5 km

    Kunsthalle Hamburg

    1.9 km

    Planten un Blomen Hamburg

    2.1 km

    Flohschanze

    2.2 km

    St. Pauli Hamburg

    2.3 km

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    Top Facilities

    parking

    bar

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    All Facilities for The Westin Hamburg

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Safety features Hand sanitizer in guest accommodation and key areas, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities.
    Miscellaneous Non-smoking rooms, Pet basket, Non-smoking throughout, Family rooms, Facilities for disabled guests, Soundproof rooms, Higher level toilet, Wheelchair accessible, Lift, Allergy-free room, Pet bowls, Lower bathroom sink.
    Accessibility Upper floors accessible by elevator, Toilet with grab rails, Entire unit wheelchair accessible, Emergency cord in bathroom.
    Bathroom Private bathroom, Bath or shower, Toilet paper, Slippers, Additional toilet, Free toiletries, Hairdryer, Sauna, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Sofa, Soundproofing, Sofa bed, Wardrobe or closet, Dressing room, Clothes rack, Seating Area, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating, Socket near the bed, Heated pool, Air conditioning, Desk, Shallow end, Carpeted.
    Food & Drink Wine/champagne, Stovetop, Breakfast in the room, Kitchenette, Packed lunches, Oven, Coffee machine, Special diet menus (on request), Kid meals, Dining area, Room service, Electric kettle, Snack bar, Restaurant, Dining table, Tea/Coffee maker, Bar, Coffee house on site.
    Safety & security Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
    Services Internet services, WiFi.
    Cleaning services Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
    Services & Extras Towels, Key card access, Wake up service/Alarm clock, Linen, Wake-up service.
    Media & Technology Laptop safe, Flat-screen TV, Telephone, Cable channels, TV.
    Food & drink safety Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services ATM/cash machine on site, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out, Currency exchange.
    General Parking, Paid WiFi, Pets allowed.
    Physical distancing Physical distancing rules followed.
    Entertainment and family services Baby safety gates.
    Pool and wellness Steam room, Massage, Beauty Services, Indoor pool (all year), Spa/wellness packages, Body scrub, Spa lounge/relaxation area, Swimming pool, Foot massage, Make up services, Swimming Pool, Fitness centre, Fitness, Facial treatments, Spa facilities, Foot bath, Manicure, Back massage, Fitness/spa locker rooms, Couples massage, Neck massage, Body treatments, Head massage, Pedicure, Spa and wellness centre, Full body massage, Indoor pool, Hand massage, Sun loungers or beach chairs.
    Transport Accessible parking, Public transport tickets, Parking garage.
    Outdoor & View River view, City view, View, Inner courtyard view, Balcony.

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