Honestly, I have never had such bad experience on the property I booked via booking.com for last over 10 years. Those upfront reviews of this property in booking.com are totally misleading. First of all, the villa is so old and damaged everywhere. The wallpaper of the bedroom at the second floor have been tore off. Those wardrobes and cabinets are seriously worn-out, even in one of washroom at the second floor, the cabinet under the sink has grown mushroom which is really scary. The curtain of the bedroom at the ground floor is damaged and even cannot cover the window, so that it cannot block the sunlight in the morning which totally affected our sleep.
Besides, although the kitchen is fully equipped, actually all of the utensils are dirty and old that I would not suggest to use, like the pans and pots got many scratches and oil stains.
The swimming pool definitely needs to repair as there are a lot of tiles peeling off which is easy to get injured.
Finally, the check in experience is not really smooth as the staff actually cannot be well communicated due to language problem. Therefore, we can't even find their help and solution on the problems we have mentioned above. This villa is really no good to stay and totally over priced, I cannot accept the quality of it by spending over 5000THB per night here. I strongly request booking.com should deal with it and don't let any more customer to suffer. It's really so upset to ruin a holiday by staying in such bad property. As a loyal customer by using the platform for over 10 years, it really destroy my trust to booking.com
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