These rooms offer views of the Harder, a local mountain, or of Interlaken.Please note that the maximum occupancy is 2 guests. No extra beds are available in this room type.
These rooms offer scenic views of the Jungfrau Mountain Range.Please note that the maximum occupancy is 2 guests. No extra beds are available in this room type.
This spacious suite offers a luxury bathroom and a view of Interlaken or the Harder, a local mountain.Please note that the maximum occupancy is 3 guests. Extra beds are available on request (see property policies).
Spacious junior suite offering a luxurious bathroom and scenic views of the Jungfrau Mountain Range.Please note that the maximum occupancy is 3 guests. Extra beds are available on request (see property policies).
This suite features a picturesque view over the snow covered Jungfrau massif.Please note that the maximum occupancy is 4 guests. Extra beds are available on request (see property policies).
This suite features views of the Jungfrau massif.Please note that the maximum occupancy is 4 guests. Extra beds are available on request (see property policies).
This suite in the dome of the hotel features floor-to-ceiling windows and 2 terraces with panoramic views of the Thun and Brienz lakes.Please note that the maximum occupancy is 4 guests. Extra beds are available on request (see property policies).
The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit has 1 bed.Pets are not allowed in this room type.
Providing free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned family room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as mountain views. The unit offers 4 beds.
Providing free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned family room provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 3 beds.
Reviewers Mention About Victoria Jungfrau Grand Hotel & Spa
The Victoria Jungfrau Grand Hotel & Spa received positive reviews from guests who praised the nice rooms, comfortable beds, and combination of modern design with rich history. The pool and spa facili (Read More)ties were also mentioned as highlights, although some additional spa services required payment. The breakfast was highly recommended for its variety of food and juices. The service and hospitality of the staff were consistently praised, with some mentioning specific employees who went above and beyond to create a great experience. The location of the hotel was also appreciated, with beautiful views of the Jungfrau mountain. Some guests mentioned that the price was expensive, but overall, the hotel provided an exceptional stay.
Guest Reviews
Ian
young couple
10.0
Exceptional
Perfect two day getaway .
Great rooms . Very nice layout. Very up to date hotel in wonderful location.
Published on 22 Dec 2023
Catherine
young couple
10.0
Exceptional
A grand hotel in every sense.
Anyone who complains about this hotel is just a little hard to please!
Nothing. Everything was superb.
Published on 02 Dec 2023
B
family with young children
5.0
Passable
Ok
The location and its history
Service levels and spa/pool being closed for maintenance- total disappointment
Published on 21 Nov 2023
Shabib
young couple
10.0
Exceptional
Exceptional
everything
Published on 17 Nov 2023
Hilde
young couple
1.0
Bad
Bad
Wellness and Sapori restaurant
Service at Checkin was below that what you expect from a 4 star hotel. A real disappointment
Published on 22 Oct 2023
Patrice
young couple
10.0
Exceptional
Exceptional hotel, fantastic location and top service !!!
Exceptional hotel, fantastic location, and top/friendly service!! Room was great, and nice attention from the hotel as we celebrated my wife's birthday. Great recommandations as well from Concierge on activities and visits. Definitely worth selecting Grand Hotel Victoria Jungfrau
Published on 16 Oct 2023
Arief
young couple
2.0
Very poor
Expensive
Facility
The room and internet was not working
Published on 15 Oct 2023
Hamad
young couple
9.0
Superb
Enjoyable stay at interlaken
Staff were amazing and very friendly specially Stark and the people in concierge and services. The reception staff only were only ok and not too friendly. We liked the view and the room was so clean and well organized. The best thing is the location and the quality of the hotel with its facilities.
The prices are so high
Published on 01 Oct 2023
Jou-an
family with young children
10.0
Exceptional
Wonderful stay at Interlaken, conveniently located near Interlaken Ost. Great customer service.
The hotel room was fabulous. Customer service from check-in to check-out was great. They provided refreshments upon check-in and a little gift upon check-out. Fabulous spa and pool area. The outdoor spa was rejuvenating and offers a great view of the mountains. Restaurants with outdoor seating is great as well. A park is situated in front of the hotel where one can often see people land from paragliding.
One minor issue was the rug in our room was slippery, this can be dangerous for elderly people.
Published on 09 Sep 2023
Abdulaziz
young couple
8.0
Very good
The Heart of Interlaken
Exceptional stay, check in flexibility, luxurious room, very welcoming and supportive staff.
The concierge was very rude and didnt answer any of our questions you can find everything online he said.
All Facilities for Victoria Jungfrau Grand Hotel & Spa
Category
Facilities
Activities
Water sport facilities on site, Aerobics, Tennis equipment, Cycling, Billiards, Hiking, Canoeing, Bike tours, Tennis court, Fishing, Skiing, Ski storage, Walking tours, Golf course (within 3 km), Ski pass vendor.
Business facilities
Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting
Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Safety features
Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Miscellaneous
Non-smoking rooms, Pet basket, Non-smoking throughout, Family rooms, Facilities for disabled guests, Soundproof rooms, Lift, Designated smoking area, Allergy-free room, Pet bowls.
Accessibility
Upper floors accessible by stairs only, Upper floors accessible by elevator.
Sun terrace, Outdoor fireplace, Games room, Garden, Picnic area.
Food & drink safety
Food can be delivered to guest accommodation, All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services
Valet parking, Tour desk, Private check-in/check-out, Luggage storage, Concierge service, 24-hour front desk, Express check-in/check-out, Currency exchange.
Physical distancing
Screens or physical barriers placed between staff and guests in appropriate areas, Contactless check-in/check-out, Cashless payment available, Physical distancing rules followed.
General
Parking, Private parking, Parking on site, Pets allowed, WiFi available in all areas.
Entertainment and family services
Kids' club, Indoor play area, Entertainment staff, Kids' outdoor play equipment, Babysitting/child services, Casino.
Pool and wellness
Sun umbrellas, Outdoor pool (all year), Steam room, Massage, Beauty Services, Pool with view, Indoor pool (all year), Spa/wellness packages, Hair colouring, Body scrub, Spa lounge/relaxation area, Yoga classes, Swimming pool, Foot massage, Hair cut, Make up services, Body wrap, Swimming Pool, Fitness centre, Fitness classes, Fence around pool, Fitness, Facial treatments, Spa facilities, Hair styling, Hammam, Outdoor pool, Manicure, Personal trainer, Back massage, Waxing services, Fitness/spa locker rooms, Outdoor pool (seasonal), Hair treatments, Hot tub/Jacuzzi, Couples massage, Neck massage, Body treatments, Head massage, Salt-water pool, Pedicure, Pool bar, Spa and wellness centre, Full body massage, Indoor pool, Hand massage, Sun loungers or beach chairs.
Transport
Car hire, Shuttle service (additional charge), Shuttle service, Accessible parking, Parking garage.
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