Shimla - Manali Snow Holiday Package

• Client-Initiated Cancellations
• More than 30 days before departure:
• A cancellation fee of 30% of the total booking cost will apply.
• 15 to 30 days before departure:
• A cancellation fee of 60% of the total booking cost will apply.
• Less than 15 days before departure:
• No refunds will be provided.
• Agency-Initiated Cancellations
• In case Timeout Traveller cancels a trip due to unforeseen circumstances:
• Guests will receive a full refund or an alternative trip of equal value.

Force Majeure

• Timeout Traveller is not responsible for cancellations or delays due to force majeure events, including but not limited to:
• Natural disasters (e.g., earthquakes, floods, heavy snowfall, landslides)
• Political insurgencies, strikes, or government restrictions
• Pandemics or public health emergencies
• In such cases, expenses incurred beyond Timeout Traveller’s control (e.g., rescue costs, travel insurance) are not included in the package cost and must be borne by the traveler.

Additional Notes

• Travel Insurance & Rescue Costs: These are not included in the package cost. Guests are advised to arrange their own travel insurance.
• Uncontrollable Factors: Expenses incurred due to factors beyond our control, such as natural calamities, heavy snowfall, landslides, political strikes, etc., are not covered under the package cost.

This policy ensures transparency and preparedness for unexpected events.