The ventilation system is old and not functioning. We have 2 conected rooms and in one of the rooms was very cold. The receptionist explain to us that there is nothing they can do. Our litle girl got a cold. In the last night, at 2 a.m. the water came to the ceiling in the room, even through one of the lamps. It was horrible. I went to the reception and they send a guy with some towels and a bucket. Because we were supposed to leave at 7 a.m. we stay al four of us in one of the rooms with the fear that we may electrocute. They didn"t stop the water suply in the building. Even that you don't have a technician on site all the time you should know how to stop the water in case of emergency. In the morning the hall was also floded. Funny was that at 7 a.m. the new receptionist didn't know anything about it. Her colegue didn't tell her nothing! We payed 430 euro for a night that turn into a nightmare. Too bad that is a Marriott hotel, a brand hotel were we expect to feel protected. We feel unsafe and the receptionist only think that we should accept the situation the way it is without taking urgent measures. If there was a fire it was supposed to wait till morning? Why she didn't come upstairs to see what is happening there? How she evaluate the problem? In case of a accident we were supposed to be the blame? And why she did not say anything to her collegue in the morning, after 4 hours since the incident? Why? How is this possible in a Marriott hotel? I care less about the curly hair that we found on the bed than the safety of my family. Unfortunatelly, this should not be a Marriott hotel.
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