Best Western Knoxville Suites - Downtown

5317 Pratt Road

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This property has been featured in "47 Best Hotels In Knoxville ".

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Room Types Available

King Suite - Non-Smoking
  • Max 4 Adults
  • 1 Photo available
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    The unit offers 2 beds.

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    Queen Suite - Disability Access/Non-Smoking
  • Max 4 Adults
  • 1 Photo available
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    The unit offers 2 beds.

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    Queen Suite with Roll In Shower - Non-Smoking
  • Max 4 Adults
  • 1 Photo available
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    The unit has 2 beds.

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    Queen Suite - Non-Smoking
  • Max 6 Adults
  • 1 Photo available
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    The unit offers 2 beds.

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    About This Property

    This hotel is 5 miles from downtown Knoxville and is 6 miles from the University of Tennessee. The hotel offers an indoor pool, jacuzzi, gym and suites with free Wi-Fi. Best Western Knoxville Suites (Read More) offers units with a microwave and refrigerator. The suites are equipped with a coffee maker and a seating area. Guests at the Knoxville Best Western Suites can have breakfast at the hotel. Best Western Suites is within a 15-minute drive of the Knoxville Zoo. The Knoxville Expo Center is one mile from the hotel.

    Best Western Knoxville Suites - Downtown is featured in

    Guest Ratings For This Property

    7.7
    Based on 201 Reviews
    100% verified reviews

    Comfort

    8.16

    Cleanliness

    8.08

    Value For Money

    7.85

    Facilities

    7.72

    Guest Reviews

    Fiona
    family with young children
    9.0
    Superb
    Superb
    Breakfast was good, bedrooms were spacious.
    Pool was cold

    Published on 02 Jan 2024

    Timothy
    group
    10.0
    Exceptional
    Exceptional
    Breakfast was fine!
    Everything was good. No complaints

    Published on 15 Dec 2023

    Trotter
    family with young children
    9.0
    Superb
    We had a great stay the staff was great the room was great as well.
    It was great for locations for food and store.
    NA

    Published on 16 Nov 2023

    Paula
    review category business travellers
    8.0
    Very good
    Will be back. By
    Nice staff. Close to grocery store!
    Pool was so cold. Crack in pool ceiling window. Luggage cart needs better rolling wheels or wd-40.

    Published on 29 Oct 2023

    Gary
    solo traveller
    9.0
    Superb
    As before, excellent service.
    I trust these people. The management and staff are excellent and attentive and friendly. Check in is without fuss.. I stayed on several occasions throughout my holiday. The rooms are spacious with a microwave and fridge. The bed is comfortable, and with enough practice you can get the pillows right. An important thing for us Brits is a decent tub to soak in, and the rooms have these. It is in general a quiet hotel. The location is such that it is near eateries and a supermarket over the lot. Breakfast is good with a fair selection of both hot and cold. The locale is set back from the road enough for traffic not to be a problem. For whatever reason, I had a minor incident this time, that was dealt with exceptionally quickly by management, with no fuss and complete satisfaction. Wi-fi is good, there is a computer room, and the swimming pool always beckons. An on-site laundry room was most welcome.
    I never felt in the least bit threatened, and this is through no fault of the hotel and surrounding businesses, but I did notice a rise in the homeless. It could give those of a nervous disposition a touch of worry.

    Published on 25 Oct 2023

    Celena
    family with young children
    3.0
    Poor
    breakfast was alright. price was too high.
    comfortable pillows
    price. paid over $509 for two nights.

    Published on 13 Oct 2023

    Sharon
    solo traveller
    8.0
    Very good
    My stay satisfied the goal of visit.
    The location was perfect for spending time with grandson and going to various locations.
    The hotel needs some upgrades such as paint, modernized fixtures.

    Published on 13 Oct 2023

    Tiffany
    family with young children
    10.0
    Exceptional
    Perfectly made for us, reasonable, convenient, and staff that showed us southern hospitality!
    We felt welcomed, the rooms were big and clean. Staff was super accommodating with extra towels, blankets. There were 4 women getting ready for family wedding festivities. Breakfast was awesome, hot, several varieties from hot to cold food. 8 minutes from everything we wanted/needed to do. My daughter started getting sick, so having a grocery store across the parking lot was perfect. Every kind of restaurant and fast food in walking distance. We could not have done better for the price, we WILL be back!
    We liked everything but if you want to not pick, I guess location could have been a problem for someone who had no rental car or wanted to use Uber. Probably wouldnt be walking around at night.

    Published on 12 Oct 2023

    Kenyetta
    young couple
    7.0
    Good
    Good
    It was in a nice area and felt safe during my stay. It was nice and spacious, it had 2 sinks which made getting ready easier.
    It was a little warn down and out dated.

    Published on 10 Oct 2023

    Yvette
    young couple
    7.0
    Good
    It was fine for the price with the exception of the accessibility issues.
    Very clean.
    The accessible room said it had a roll in shower but didnt. The handicap parking was by doors that were out of order. The microwave wasnt plugged in or near enough to an outlet. Cabinet with fridge and microwave had to be moved to plug it in.

    Published on 30 Aug 2023

    Top Facilities

    parking

    wifi

    pool

    See All Facilities

    All Facilities for Best Western Knoxville Suites - Downtown

    Category Facilities
    Business facilities Fax/photocopying, Business centre.
    Others parking, wifi, pool.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Lift, Non-smoking throughout, Family rooms, Facilities for disabled guests.
    Safety features Staff follow all safety protocols as directed by local authorities, First aid kit available, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas.
    Bathroom Bath.
    Room Amenities Desk, Air conditioning, Safety deposit box, Heating.
    Food & Drink Microwave, Vending machine (drinks), Refrigerator, Vending machine (snacks).
    Cleaning services Laundry.
    Food & drink safety Physical distancing in dining areas.
    Reception services Express check-in/check-out, Luggage storage, 24-hour front desk.
    General Pets allowed.
    Physical distancing Physical distancing rules followed.
    Pool and wellness Fitness centre, Hot tub/Jacuzzi.
    ₹110 Onwards