Best Western Urban Hotel, Lille

This property has been featured in "50 Best Hotels In Lille ".

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Top Facilities

parking

bar

wifi

food

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Classic Single Room

Max 1 Adult

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The single room provides a carpeted floor, heating, as well as a private bathroom boasting a walk-in shower and a hairdryer. The single room features a flat-screen TV with cable channels, a coffee machine, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

Comfort Double Room

Max 2 Adults

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The double room provides a carpeted floor, heating, as well as a private bathroom boasting a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a coffee machine, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

Classic Double Room

Max 2 Adults

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The double room provides a carpeted floor, heating, as well as a private bathroom featuring a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a coffee machine, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

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All Facilities for Best Western Urban Hotel

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Others	bar, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available.
Accessibility	Shower chair, Upper floors accessible by elevator, Toilet with grab rails, Roll-in shower, Accessible by lift, Walk-in shower, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Hairdryer, Shampoo, Bath, Shower, Body soap, Toilet.
Room Amenities	Air conditioning, Wardrobe or closet, Desk, Carpeted, Seating Area, Iron, Safety deposit box, Trash cans, Ironing facilities, Heating, Extra long beds (> 2 metres), Socket near the bed.
Food & Drink	Wine/champagne, Restaurant, Coffee machine, Fruits, Special diet menus (on request), Outdoor furniture, Bottle of water, Room service, Coffee house on site.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas, Smoke alarm.
Cleaning services	Daily housekeeping.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service.
Media & Technology	Cable channels, TV, Satellite channels, Flat-screen TV, Telephone.
Common areas	Sun terrace, Garden.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Concierge service, 24-hour front desk, Express check-in/check-out, Invoice provided, Private check-in/check-out, Luggage storage.
Physical distancing	Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
General	Pets allowed.
Outdoor & View	City view, Terrace, Inner courtyard view, Quiet street view.

About This Property

“When elegance and modernity meet an old mansion…” The Urban Hotel is originally the home of a former spinner, Monsieur Pouillet, at the time when Lille and its metropolis prospered thanks to the weaving industry.

Guest Ratings For This Property

7.8

Based on 1600 Reviews

100% verified reviews

Comfort

8.3

Cleanliness

8.3

Value For Money

7.9

Facilities

8.0

Guest Reviews

Ann

young couple

10.0

Exceptional

Pleasant stay in a well renovated building with lots of interesting features.

Breakfast was varied and plentiful. The walk into the city was manageable but could be too long for the less fit. The parking at the hotel was extremely secure being behind a gate with a keypad for opening.

Published on 01 Jan 2024

Anna

solo traveller

8.0

Very good

Good location, clean and reasonable price

Great location with private, safe parking. The room was very clean and comfortable. Pet friendly place.

Published on 31 Dec 2023

Shavony

young couple

8.0

Very good

Theres free closed parking lot for guests but the hotel cant guarantee that there will be space upon arrival. The hotel was quite homey and the staff very friendly. If youre coming by car this is the perfect stay for a great value.

The bathroom was quite smelly due to the wooden floors.

Published on 28 Dec 2023

Isabella

solo traveller

10.0

Exceptional

Lovely stay!

Lovely staff, incredibly calm and beautiful room!

Published on 27 Dec 2023

Kathleen

young couple

8.0

Very good

We would use this hotel again for a stopover en route or even a long weekend.

The location was good, just a 30 minute walk to the Old Town. We were able to park on-site whichbwas re-assuring. The staff were friendly and very helpful. The bed was comfortable. The breakfast was delicious.

Our room backed onto the outside courtyard so there was a little noise from guests of the restaurant taking a smoking break. There was also a broken door to the store which was banging in the wind.

Published on 26 Dec 2023

David

family with young children

10.0

Exceptional

Amazingly well cared for old building on the edge of Lille city centre in a quiet part of town. Gorgeously grand entrance-way and Hall, and impressive staircase. Nice room, quiet, good facilities. Really friendly staff too Good having private gated car park in the city centre too.

Didn't eat, prices very expensive.

Published on 13 Dec 2023

Linda

with friends

10.0

Exceptional

Beautiful rooms, spacious, clean and neat. We needed the parking option and this was in a good location for where we needed to go. Staff were super helpful.

Coffee at breakfast not so great...but the options for breakfast were good.

Published on 26 Nov 2023

Tony

solo traveller

6.0

Pleasant

Good stay but trying a sharp practice

The facilities and location are great

I booked to pay at the property. Before my arrival they threatened that unless I prepaid the booking they would cancel it. The threat was withdrawn only when I complained and told them I would stay elsewhere. Beware of this hotel.

Published on 18 Nov 2023