Fortune Grand Hotel

Business facilities

• Meeting/banquet facilities
• Fax/photocopying
• Business centre

Activities

• Live sport events (broadcast)
• Billiards
• Happy hour
• Pub crawls
• Darts

Cleanliness & disinfecting

• Hand sanitiser
• Guest accommodation sealed after cleaning
• Use of cleaning chemicals that are effective against coronavirus
• Guest accommodation is disinfected between stays
• Linens
• Towels and laundry washed in accordance with local authority guidelines
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Others

• Bar
• Pool
• Food
• Parking
• Wifi

Miscellaneous

• Adult only
• Facilities for disabled guests
• Higher level toilet
• Wheelchair accessible
• Non smoking rooms
• Lift
• Designated smoking area
• Non smoking throughout

Safety features

• Shared stationery such as printed menus
• Magazines
• Pens
• And paper removed
• Hand sanitizer in guest accommodation and key areas
• Staff follow all safety protocols as directed by local authorities
• Air purifiers
• Face masks for guests available
• Process in place to check health of guests
• First aid kit available

Accessibility

• Upper floors accessible by stairs only
• Upper floors accessible by elevator
• Toilet with grab rails
• Accessible by lift
• Entire unit wheelchair accessible

Bathroom

• Private bathroom
• Bath or shower
• Free toiletries
• Toilet paper
• Toothbrush
• Shower cap
• Hairdryer
• Shampoo
• Slippers
• Sauna
• Bath
• Shower
• Body soap
• Conditioner
• Toilet
• Bathrobe

Room Amenities

• Sofa
• Cots
• Tumble dryer
• Feather pillow
• Air conditioning
• Wardrobe or closet
• Desk
• Hypoallergenic pillow
• Seating area
• Carpeted
• Iron
• Safety deposit box
• Trash cans
• Tile/marble floor
• Interconnected room(s) available
• Ironing facilities
• Heating
• Adapter

Food & Drink

• Wine/champagne
• Electric kettle
• Wine glasses
• Restaurant
• Minibar
• Kid friendly buffet
• Packed lunches
• Dining table
• Special diet menus (on request)
• Kid meals
• Dining area
• Bottle of water
• Room service
• Tea/coffee maker
• Coffee house on site

Safety & security

• Smoke alarms
• Cctv outside property
• Security alarm
• 24 hour security
• Fire extinguishers
• Cctv in common areas
• Smoke alarm

Cleaning services

• Ironing service
• Dry cleaning
• Trouser press
• Daily housekeeping
• Laundry

Services & Extras

• Towels
• Key card access
• Linen
• Towels/sheets (extra fee)
• Wake up service
• Lockers
• Key access

Media & Technology

• Cable channels
• Tv
• Flat screen tv
• Telephone

Common areas

• Sun terrace

Food & drink safety

• All plates
• Cutlery
• Glasses and other tableware have been sanitized
• Physical distancing in dining areas

Reception services

• Concierge service
• 24 hour front desk
• Express check in/check out
• Tour desk
• Private check in/check out
• Luggage storage
• Currency exchange

Physical distancing

• Single room air conditioning for guest accommodation
• Cashless payment available
• Contactless check in/check out
• Physical distancing rules followed

Entertainment and family services

• Evening entertainment
• Baby safety gates
• Karaoke
• Nightclub/dj
• Child safety socket covers
• Babysitting/child services

Pool and wellness

• Hammam
• Sun umbrellas
• Steam room
• Massage
• Beauty services
• Light therapy
• Spa/wellness packages
• Body scrub
• Spa lounge/relaxation area
• Fitness/spa locker rooms
• Body wrap
• Fitness centre
• Body treatments
• Fitness
• Spa facilities
• Spa and wellness centre
• Sun loungers or beach chairs

Transport

• Shuttle service (additional charge)
• Shuttle service
• Airport shuttle
• Airport shuttle (additional charge)

Outdoor & View

• View
• Balcony