Four Points by Sheraton Memphis East

5877 Poplar Avenue
7.9
205 reviews

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This property has been featured in "45 Best Hotels In Memphis ".

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Room Types Available

King Suite with Sofa Bed
  • Max 4 Adults
    •

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    The spacious double room offers air conditioning, a coffee machine, a carpeted floor, as well as a TV with cable channels. The unit offers 2 beds.

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    Guest Room - Two Double Beds
  • Max 4 Adults
    •
  • 3 Photos available
    •

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    The double room features air conditioning, a coffee machine, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

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    Guest room - King Bed
  • Max 3 Adults
    •
  • 5 Photos available
    •

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    Providing free toiletries, this double room includes a shared bathroom with a bath, a shower and a hairdryer. The double room provides air conditioning, a coffee machine, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

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    About This Property

    Less than a 20-minute drive to downtown’s Beale Street and Memphis Rock ‘n’ Soul Museum, this hotel is located in Memphis, TN and features a seasonal outdoor pool, on-site restaurant and complimentar (Read More)y airport shuttle services. Free WiFi access is available. Every room at Four Points by Sheraton Memphis East provides a 32-inch flat-screen LCD TV with cable channels, a small refrigerator and complimentary bottled water. River Oaks offers bistro-style French and American cuisine for lunch and dinner. A full and continental breakfast buffet is offered each morning at the hotel. In-room dining services are offered for guest convenience. A 24-hour fitness centre, business centre and flexible meeting and event space are all available on-site. The hotel also includes an on-site market, vending machines and guest laundry services. FedEx Forum is a 20-minute drive away. The hotel is 5 miles away from the University of Memphis and an 11-minute drive from Memphis International Airport.

    Four Points by Sheraton Memphis East is featured in

    Guest Ratings For This Property

    7.9
    Based on 205 Reviews
    100% verified reviews

    Comfort

    8.32

    Cleanliness

    8.36

    Value For Money

    7.86

    Facilities

    8.27

    Guest Reviews

    Diana
    young couple
    10.0
    Exceptional
    Definitely would stay again!
    One of my favourite rooms on my trip. Very helpful and friendly staff. The room was very nice with lots of space.Very comfortable bed.

    Published on 18 Dec 2023

    Nadea
    review category business travellers
    9.0
    Superb
    Superb
    Comfortable place. Great staff.
    12.99 a day for breakfast buffet.

    Published on 15 Dec 2023

    Jasmine
    young couple
    1.0
    Bad
    Bad
    The pillows was soft
    The manager Lynette and staff very unprofessional! Lynette was being sarcastic and over-talked me as I was voicing my opinion about my stay! She just brushed me off! She doesnt deserve that position there, Ive never experienced nothing as such!

    Published on 04 Dec 2023

    Jaygt4
    family with young children
    8.0
    Very good
    Good place to stay
    Location was easy to access, right off the highway. The staff was very friendly and answered all our questions. The room was simple but clean. The fitness centre had very nice Nautilus equipment.
    Close to the shopping and restaurants but not able to walk to it safely, had to drive. Bathrooms needed updating but adequate for one night stay. Breakfast was not included which would have added to the value.

    Published on 03 Dec 2023

    Willie
    family with young children
    8.0
    Very good
    Very good
    The price!!

    Published on 26 Nov 2023

    Doralee
    group
    10.0
    Exceptional
    Short stay with excellent service!
    Location, cleanliness and staff were awesome

    Published on 20 Nov 2023

    Denza
    young couple
    9.0
    Superb
    Nice and comfortable
    Security was present...I saw him/ her in the parking lot patring many times...
    Microwave internet room

    Published on 09 Nov 2023

    Joyce
    solo traveller
    9.0
    Superb
    Superb
    Great! Friendly and helpful staff

    Published on 07 Nov 2023

    Alphonso
    family with young children
    10.0
    Exceptional
    Exceptional
    We definitely come back
    N/a

    Published on 30 Oct 2023

    Portia
    solo traveller
    7.0
    Good
    Friendly staff, but...
    The ladies at the front desk were very friendly. The updated decor was nice to see. The location was convenient for me - I could go shopping, find food, and get to my family member's house quickly.
    The hotel is in an odd spot, so I missed the turn in. The mattress on the bed was too firm, and the pillows were not firm enough. While I appreciate the attempts to update the decor, the mirror in the room was impractical. It did not go to the floor to allow you to see yourself from head to toe. The ironing board was so short and small that it seemed meant for a child to use as a toy. The shower curtain had a slight mildew scent, and the telephone was dirty. But pretty clean otherwise. Oddly enough, there are mirrors on the elevator doors, which the staff say people run into frequently. A terrible design decision (also the elevators need an upgrade on the inside as well- older and not in the best shape). And lastly, for the cost of the room, it would have been nice for the breakfast to be included.
    (Read More)

    Published on 21 Oct 2023

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    Top Facilities

    parking

    wifi

    pool

    food

    bar

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    All Facilities for Four Points by Sheraton Memphis East

    Category Facilities
    Activities Golf course (within 3 km).
    Business facilities Fax/photocopying, Business centre.
    Others parking, bar, wifi, pool, food.
    Cleanliness & disinfecting Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Use of cleaning chemicals that are effective against Coronavirus, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Non-smoking rooms, Lift, Facilities for disabled guests.
    Safety features Staff follow all safety protocols as directed by local authorities, Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Face masks for guests available, First aid kit available.
    Bathroom Bath, Shower, Bath or shower, Free toiletries, Shared bathroom, Toilet paper, Hairdryer.
    Room Amenities Carpeted, Air conditioning, Heating.
    Food & Drink Coffee machine, Refrigerator, Vending machine (snacks), Vending machine (drinks).
    Cleaning services Dry cleaning, Laundry.
    Media & Technology TV, Flat-screen TV, Telephone, Cable channels, Radio.
    Services & Extras Linen, Alarm clock, Towels.
    Common areas Sun terrace.
    Food & drink safety Physical distancing in dining areas, All plates, cutlery, glasses and other tableware have been sanitized.
    Reception services Express check-in/check-out, 24-hour front desk.
    Physical distancing Single-room air conditioning for guest accommodation, Physical distancing rules followed, Cashless payment available, Contactless check-in/check-out.
    Pool and wellness Fitness centre.

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