Hilton Garden Inn Memphis East/Germantown, Tn

6811 TraVure South

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This property has been featured in "45 Best Hotels In Memphis ".

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Room Types Available

King Room
  • Max 2 Adults
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    The spacious double room features air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

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    King Room with Roll-In Shower - Disability Access
  • Max 2 Adults
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    The spacious double room features air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

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    King Room - Hearing Access
  • Max 2 Adults
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    The spacious double room offers air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

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    Queen Room with Two Queen Beds
  • Max 4 Adults
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    This quadruple room is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker and heating. The unit has 2 beds.

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    Queen Room with Two Queen Beds - Mobility and Hearing Access
  • Max 4 Adults
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    This quadruple room is air-conditioned and has a flat-screen TV with cable channels, a tea and coffee maker and heating. The unit has 2 beds.

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    Queen Room with Two Queen Beds - Hearing Access
  • Max 4 Adults
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    The quadruple room provides air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

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    About This Property

    Hilton Garden Inn Memphis East/Germantown, Tn has a seasonal outdoor swimming pool, fitness centre, a restaurant and bar in Memphis. With free WiFi, this 3-star hotel offers a 24-hour front desk. Sta (Read More)x Museum of American Soul Music is 19 km from the hotel and Brown Park is 20 km away. At the hotel, rooms are fitted with air conditioning and a flat-screen TV. Fire Museum of Memphis is 21 km from Hilton Garden Inn Memphis East/Germantown, Tn, while AutoZone Park is 21 km from the property. The nearest airport is Memphis International Airport, 15 km from the accommodation.

    Hilton Garden Inn Memphis East/Germantown, Tn is featured in

    Guest Ratings For This Property

    8.1
    Based on 197 Reviews
    100% verified reviews

    Comfort

    8.42

    Cleanliness

    8.68

    Value For Money

    7.92

    Facilities

    8.48

    Guest Reviews

    Jason
    review category business travellers
    4.0
    Disappointing
    Disappointing
    Staff was great; very friendly at all times. Walk in shower and decent pillows [not bed].
    Rooms weren't clean. Several issues, but a simple hard floor vacuum would go a long way! Bed was not comfortable, but pillows were ok.

    Published on 27 Nov 2023

    Dustin
    review category business travellers
    5.0
    Passable
    Probably wont stay at a Hilton next time.
    Location
    Shampoo and body was was out in the shower. It was a bit dirty in the room and bathroom. Half the plug ins didnt work as well.

    Published on 17 Sep 2023

    Dale
    group
    10.0
    Exceptional
    It was perfect
    Was extremely clean
    Located in a very nice area Id Memphis

    Published on 08 Sep 2023

    Janice
    family with young children
    10.0
    Exceptional
    clean
    n/A

    Published on 21 Aug 2023

    Anonymous
    group
    7.0
    Good
    Nice enough but not like other hiltons. Not quite as nice.
    Staff was great and seemed pretty clean.
    Staff was great but our AC seemed to not work well, body wash was empty and appeared not all stuff was filled.

    Published on 19 Jul 2023

    Laurel
    young couple
    5.0
    Passable
    Good and bad
    Modern room, clean and nice.
    We accidentally left a dental mouth guard in bathroom. Phoned that night and over the next 5 days called every day asking to connect with housekeeping. After a day or two, asked to speak with manager, never got a call back from them! One just got transferred to another hotel and the other ask a subordinate to call us who had no idea what call was about. She was polite and attempted to be helpful, but that was about 6 days after our initial call. Cost of mouth guard was several hundred dollars, but most frustrating is calling and not getting a person on the other end.

    Published on 22 Jun 2023

    Wira
    young couple
    7.0
    Good
    Meh.
    complimentary water, proximity to destination, good location
    AC didnt work in first unit and had to switch rooms late at night. Went to front desk, got new keys and moved stuff. Next day called down and extended stay an additional night. Staff neglected to tell us we had to have them reactivate the keycard so couldnt get in the door from parking and we were in a hurry. That was annoying. Treadmill in fitness center wasnt clean. No safe in room. Check in and night staff not that friendly. Checkout staff were very friendly.

    Published on 20 Jun 2023

    Michael
    young couple
    3.0
    Poor
    Poor
    Wrong room given . Door was opened to the room when we arrived. Room was hot. Air was inoperable. Tv didnt work. Told the staff and nothing was done. Wait. She tried but nothing was done. The front desk person apologized.

    Published on 20 Jun 2023

    Errol
    young couple
    10.0
    Exceptional
    I had an awesome time during my stay. I booked it for my anniversary and my wife was very impressed.
    Very beautiful, clean and had a very nice staff.
    N.A.

    Published on 20 Jun 2023

    Isis
    family with young children
    4.0
    Disappointing
    Disappointing
    the rooms are nice
    the pool didnt work ! looks like it hadnt been cleaned or used in a long time . wasnt mentioned when I was checking in .

    Published on 19 Jun 2023

    Top Facilities

    parking

    bar

    wifi

    pool

    See All Facilities

    All Facilities for Hilton Garden Inn Memphis East/Germantown, Tn

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying.
    Others parking, bar, wifi, pool.
    Cleanliness & disinfecting Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
    Miscellaneous Wheelchair accessible, Non-smoking rooms, Facilities for disabled guests.
    Safety features Staff follow all safety protocols as directed by local authorities, Face masks for guests available, First aid kit available.
    Bathroom Free toiletries, Hairdryer.
    Room Amenities Air conditioning, Interconnected room(s) available, Ironing facilities, Heating.
    Food & Drink Refrigerator, Microwave, Restaurant, Tea/Coffee maker.
    Media & Technology Radio, Cable channels, Laptop safe, Video, Flat-screen TV, Telephone.
    Services & Extras Alarm clock.
    Food & drink safety Physical distancing in dining areas.
    Reception services 24-hour front desk.
    Physical distancing Contactless check-in/check-out, Physical distancing rules followed.
    Pool and wellness Fitness centre.
    Shops Minimarket on site.
    ₹131 Onwards