Four Points by Sheraton Surabaya, Pakuwon Indah

Pakuwon Mall, Jalan Puncak Indah Lontar No 2
9.2
642 reviews

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This property has been featured in "50 Best Hotels In Surabaya ".

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Room Types Available

Deluxe Guest room, 1 King
  • Max 2 Adults
    •
  • 2 Photos available
    •

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    Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

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    Premium Deluxe, Guest room, 1 King
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

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    Premium Deluxe, Guest room, 2 Single Beds
  • Max 2 Adults
    •
  • 2 Photos available
    •

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    View Deal
    Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

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    Junior Suite, 1 King
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, a minibar, a seating area, a wardrobe as well as city views. The unit offers 2 beds.

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    Deluxe Guest Room with 2 Single Beds
  • Max 2 Adults
    •
  • 2 Photos available
    •

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    View Deal
    Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 2 beds.

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    Premium King Suite
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    View Deal
    This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, a minibar, a seating area, a wardrobe as well as city views. The unit has 2 beds.

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    About This Property

    Located in Surabaya, 11 km from Pasar Turi Train Station Surabaya, Four Points by Sheraton Surabaya, Pakuwon Indah provides accommodation with an outdoor swimming pool, free private parking, a fitnes (Read More)s centre and a restaurant. This 4-star hotel offers a business centre and a concierge service. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms offering a desk, a kettle, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. At Four Points by Sheraton Surabaya, Pakuwon Indah each room has bed linen and towels. A buffet, Full English/Irish or American breakfast can be enjoyed at the property. Sharp Bamboo Monument is 11 km from the accommodation, while Submarine Monument is 12 km away. The nearest airport is Juanda International Airport, 21 km from Four Points by Sheraton Surabaya, Pakuwon Indah.

    Four Points by Sheraton Surabaya, Pakuwon Indah is featured in

    Guest Ratings For This Property

    9.2
    Based on 642 Reviews
    100% verified reviews

    Comfort

    9.53

    Cleanliness

    9.49

    Value For Money

    9.07

    Facilities

    9.44

    Guest Reviews

    Stephanus
    young couple
    10.0
    Exceptional
    Exceptional
    great breakfast, friendly staff and good place

    Published on 03 Jan 2024

    Iantori
    family with young children
    10.0
    Exceptional
    BEST HOTEL IN SURABAYA!!
    Everything was excellent. From the front door security till the housekeeping.. They are awesome. Gaby from reception and team Chef Hidayat,Nia,Arnold from restaurant and their team. Hori from housekeeping and his team.. These are just the few that are outstanding in their services..tbh,all of them there are great..too many to name
    Nothing i can think of!

    Published on 27 Dec 2023

    Ekkarat
    review category business travellers
    10.0
    Exceptional
    Great trip
    Great breakfast Great chef and team, best receptionist ever. Next time i will visit again for sure.

    Published on 24 Dec 2023

    M
    review category business travellers
    10.0
    Exceptional
    Exceptional
    The service level is exceptional
    Maybe if the lobby was bigger could be nice

    Published on 19 Dec 2023

    Nur
    family with young children
    10.0
    Exceptional
    Overall great experience
    Great service and facilities.
    None

    Published on 18 Dec 2023

    Siti
    review category business travellers
    9.0
    Superb
    but overall, it is good and nice Hotel
    Very nice room, clean and in the mall breakfast very complete and yummy
    if you go on weekend, so many wedding ceremony, so the elevator will be full

    Published on 11 Dec 2023

    Amit
    review category business travellers
    10.0
    Exceptional
    Looking forward to visiting again and again!
    Just in one word--- AMAZING!
    I wish I could write something! Great people, excellent location, fantastic service!

    Published on 04 Dec 2023

    Sgr
    review category business travellers
    10.0
    Exceptional
    Amazing Service from ALL staff
    Everything was perfect. The staff were amazing! I have stayed in so many hotels in Asia Pacific and this is by far the best service i have received from Check-in right to Check-out. They even managed to drop a personalised welcome card before i reached the room, even though my room was changed during check-in. Amazing! Special mention to the staff in the Breakfast Restaurant. World Class Service rendered!
    NIL

    Published on 03 Dec 2023

    Ar
    family with young children
    8.0
    Very good
    Very good
    The pillow has a musty odour.

    Published on 03 Dec 2023

    Fredetwendy
    family with young children
    8.0
    Very good
    Short but good time
    Staff in the restaurant and breakfast.

    Published on 29 Nov 2023

    Location & Nearby Places

    Tegalsari (9.1 Km from city center)

    Pakuwon Mall, Jalan Puncak Indah Lontar No 2

    15 Nearby Attractions

    Lenmarc Mall

    0.6 km

    Ciputra Waterpark

    4.8 km

    Surabaya Town Square

    6.0 km

    Tomb of Dr Soetomo

    6.7 km

    Flora Park

    6.7 km

    Chinatown, Surabaya

    6.8 km

    Masjid al Akbar

    6.8 km

    Suroboyo Monument

    6.9 km

    Bungkul Park

    7.0 km

    Monumen Perjuangan POLRI

    7.2 km

    Pelangi Park

    7.4 km

    Tunjungan Plaza

    7.6 km

    Museum Surabaya

    7.7 km

    Joko Dolog Buddhist Statue

    7.8 km

    Monumen Gubernur Suryo

    7.9 km

    Apsari Park

    7.9 km

    See All Attractions

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    Top Facilities

    parking

    bar

    food

    wifi

    pool

    See All Facilities

    All Facilities for Four Points by Sheraton Surabaya, Pakuwon Indah

    Category Facilities
    Activities Live music/performance, Happy hour, Themed dinner nights, Golf course (within 3 km).
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Hand sanitiser, Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
    Others bar, pool, food, parking, wifi.
    Miscellaneous Family rooms, Facilities for disabled guests, Wheelchair accessible, Lift, Designated smoking area, Allergy-free room.
    Safety features Hand sanitizer in guest accommodation and key areas, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Bath, Shower, Toilet, Bidet, Bathrobe.
    Room Amenities Sofa, Tumble dryer, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Shallow end, Carpeted, Seating Area, Iron, Safety deposit box, Interconnected room(s) available, Ironing facilities, Heating, Socket near the bed, Pants press.
    Food & Drink Electric kettle, Restaurant, Minibar, Kid-friendly buffet, Packed lunches, Fruits, Special diet menus (on request), Kid meals, BBQ facilities, Room service.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
    Cleaning services Ironing service, Dry cleaning, Trouser press, Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service, Key access.
    Media & Technology TV, Satellite channels, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services Concierge service, 24-hour front desk, Express check-in/check-out, Invoice provided, Luggage storage.
    Physical distancing Cashless payment available, Physical distancing rules followed.
    Transport Airport drop off, Airport shuttle, Airport shuttle (additional charge), Airport pick up.
    Pool and wellness Fitness centre, Fitness.
    Outdoor & View City view, View.

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