The Westin Surabaya, Surabaya, Indonesia | Photos, Reviews & Deals @Holidify

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Room Types Available

Westin Club, Club lounge access, Guest room, 1 King

Max 2 Adults

3 Photos available

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This double room has air conditioning, tea/coffee maker and soundproofing.Guest can have a complimentary afternoon tea and an evening cocktail at Westin Club Lounge.The room also offers:- Discount massage treatment at Spa by L'Occitane up to 50%- Complimentary High Speed Internet access per stay

Westin Club, Club lounge access, Guest room, 2 Double

Max 2 Adults

2 Photos available

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This double room features a view, tile/marble floor and soundproofing.Guest can have a complimentary afternoon tea and an evening cocktail at Westin Club Lounge.The room also offers:- Discount massage treatment at Spa by L'Occitane up to 50%- Complimentary High Speed Internet access per stay

Westin Deluxe, Guest room, 2 Double

Max 2 Adults

2 Photos available

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This double room has a bathrobe, air conditioning and tile/marble floor.The room also offers:- Discount massage treatment at Spa by L'Occitane up to 50%- Complimentary High Speed Internet access per stay

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The Westin Surabaya is featured in

50 Best Hotels In Surabaya

$ 16 onwards

19 Best Luxury Hotels In Surabaya

$ 38 onwards

Guest Ratings For This Property

9.2

Based on 145 Reviews

100% verified reviews

Comfort

9.65

Cleanliness

9.75

Value For Money

8.93

Facilities

9.6

Reviewers Mention About The Westin Surabaya

The Westin Surabaya receives glowing reviews for its exceptional service, luxurious rooms, and convenient location. Guests praise the delicious and varied breakfast options, as well as the fancy and (Read More)luxurious food and drinks. The hotel's modern design and amenities are highly appreciated, with the rooms being clean and nicely scented. The club lounge and spa provide a first-class experience, and the staff is friendly and attentive. Overall, the Westin Surabaya is recommended for those seeking a luxurious and enjoyable stay.

Guest Reviews

Haris

family with young children

10.0

Exceptional

Fabulous

Clean, comfort, luxury

Nothing at all

Published on 02 Jan 2024

Tineke

review category business travellers

10.0

Exceptional

Location connected to the mall and lots of good places near the hotel

Published on 28 Nov 2023

Lisjanto

young couple

1.0

Bad

WE RESERVED A KING BED ROOM, BUT WHEN CHECK IN, THE STAFF TOLD US, THE ROOM AVAIL ONLY TWIN-BED, SINCE WE DONT MAKE RESERVATION DIRECT TO HOTEL, VIA AGENT, THEY CANT ACCOMMODATE IT..TERRIBLE

Published on 16 Oct 2023

Kelvin

family with young children

9.0

Superb

All is great,fr first day we check in Until we check out Everything good Great work to Neni Thank you for assist my fam

Published on 08 Oct 2023

Kevin

family with young children

9.0

Superb

The ambiance is great, excellent service, easy access to mall

Published on 04 Oct 2023

Dr.

family with young children

10.0

Exceptional

Clean, helpful and kind staffs and also responsive n attentive to any requests

The timing on the exec lounge which closes at 8pm which was not Quite amusing but yet on request

Published on 28 Sep 2023

Mogamat

young couple

10.0

Exceptional

Memorable Stay

The breakfast was amazing, huge variety to choose from, every staff member made you feel comfortable and made sure you are well taken care of and served upon. The staff in the entire hotel is friendly, from the concierge to the check-in to the cleaners. They made our stay memorable and we will certainly be back.

Published on 21 Sep 2023

Jeroen

young couple

10.0

Exceptional

Perfect must see!!

Everything in this hotel is more then perfect. The food the swimming pool the room with exceptioneel view. The reception helped us with everything even a flight rescedule. These women made the stay a 10+

Nothing

Published on 11 Sep 2023

John

review category business travellers

10.0

Exceptional

I will be back

The Breakfast is remarkable, the staff are very attentive, well trained in their duties and polite.

Published on 02 Sep 2023

Miming

family with young children

10.0

Exceptional

Clean

Published on 30 Aug 2023

Location & Nearby Places

Tegalsari (9.1 Km from city center)

Pakuwon Mall, Jalan Puncak Indah Lontar No 2

15 Nearby Attractions

Lenmarc Mall

0.6 km

Ciputra Waterpark

4.7 km

Surabaya Town Square

6.0 km

Flora Park

6.7 km

Tomb of Dr Soetomo

6.7 km

Chinatown, Surabaya

6.8 km

See All Attractions

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Top Facilities

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bar

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All Facilities for The Westin Surabaya

Category	Facilities
Activities	Live music/performance, Cooking class, Themed dinner nights, Golf course (within 3 km).
Business facilities	Meeting/banquet facilities, Fax/photocopying, Business centre.
Cleanliness & disinfecting	Hand sanitiser, Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Miscellaneous	Family rooms, Facilities for disabled guests, Soundproof rooms, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Allergy-free room.
Safety features	Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
Accessibility	Upper floors accessible by elevator, Emergency cord in bathroom, Toilet with grab rails, Entire unit wheelchair accessible.
Bathroom	Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Bath, Shower, Toilet, Bathrobe.
Room Amenities	Sofa, Air conditioning, Wardrobe or closet, Dressing room, Clothes rack, Carpeted, Seating Area, Iron, Safety deposit box, Ironing facilities, Socket near the bed, Cleaning products.
Food & Drink	Wine/champagne, Electric kettle, Snack bar, Restaurant, Minibar, Kid-friendly buffet, Breakfast in the room, Packed lunches, Dining table, Coffee machine, Fruits, Special diet menus (on request), Kid meals, Dining area, Room service, Tea/Coffee maker, Bar.
Safety & security	Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
Services	Free WiFi, WiFi, Internet services.
Cleaning services	Ironing service, Dry cleaning, Trouser press, Daily housekeeping, Laundry.
Services & Extras	Towels, Wake up service/Alarm clock, Key card access, Linen, Alarm clock, Wake-up service, Executive lounge access, Key access.
Media & Technology	Cable channels, TV, Radio, Flat-screen TV, Telephone.
Common areas	Sun terrace.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Breakfast takeaway containers, Delivered food is securely covered, Food can be delivered to guest accommodation.
Reception services	Concierge service, Valet parking, 24-hour front desk, Express check-in/check-out, Invoice provided, Private check-in/check-out, Luggage storage.
General	Parking, Free parking, Parking on site, WiFi available in all areas.
Physical distancing	Cashless payment available, Physical distancing rules followed.
Entertainment and family services	Kids' club, Nightclub/DJ, Indoor play area.
Pool and wellness	Outdoor pool (all year), Massage, Kids' pool, Foot bath, Spa/wellness packages, Outdoor pool, Personal trainer, Back massage, Spa lounge/relaxation area, Yoga classes, Swimming pool, Foot massage, Swimming Pool, Fitness centre, Couples massage, Neck massage, Fitness, Spa facilities, Head massage, Pool bar, Spa and wellness centre, Full body massage, Massage chair, Hand massage, Sun loungers or beach chairs.
Transport	Accessible parking, Airport drop off, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up.
Outdoor & View	City view, Pool view, View.

The Westin Surabaya

Check Room Options And Availability

Room Types Available

The Westin Surabaya is featured in

Guest Ratings For This Property

Reviewers Mention About The Westin Surabaya

Guest Reviews

Haris

Exceptional

Fabulous

Tineke

Exceptional

Exceptional

Lisjanto

Bad

Bad

Kelvin

Superb

Superb

Kevin

Superb

Superb

Dr.

Exceptional

Exceptional

Mogamat

Exceptional

Memorable Stay

Jeroen

Exceptional

Perfect must see!!

John

Exceptional

I will be back

Miming

Exceptional

Exceptional

Location & Nearby Places

Other Recommended Stay Options

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All Facilities for The Westin Surabaya

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