Ascott Waterplace Surabaya, Surabaya

This property has been featured in "19 Best Luxury Hotels In Surabaya ".

See Complete List

Check Room Options And Availability

Search best deals and room options for your dates

Check Availability

Room Types Available

One-Bedroom Deluxe Apartment

Max 2 Adults

1 Photo available

View Deal

This modern air-conditioned apartment has flat-screen TV with DVD player, a full kitchen and en suite bathroom with bath and shower. Guests enjoy city view.

One-Bedroom Executive Apartment

Max 2 Adults

1 Photo available

View Deal

Offering more space, this modern air-conditioned apartment has flat-screen TV with DVD player, a full kitchen and en suite bathroom with bath and shower. Guests enjoy city view.

Two-Bedroom Deluxe Apartment

Max 4 Adults

3 Photos available

View Deal

This modern air-conditioned 2-bedroom apartment has flat-screen TV with DVD player, a full kitchen and en suite bathroom with bath and shower. Guests enjoy city view.

View All Rooms

About This Property

Welcoming guests with an outdoor swimming pool, Ascott Waterplace Surabaya is located right in front of Pakuwon Trade Center which houses convention halls, department stores and various dining outlet (Read More)s. This apartment also features a gym that guests can access for free. The apartment is also a 10-minute drive from Ciputra World Surabaya. The fully furnished apartments are all air conditioned and has a living room with sofa, a flat-screen TV and a DVD player. The bedroom is fitted with a personal safe, a wardrobe and a desk. The fully equipped kitchen comes with a refrigerator, electric kettle and microwave. The en suite bathroom has a bathtub, hot/cold shower and hairdryer. Guests enjoy city view. The Dining Room serves a selection of Continental dishes. The local mini-market can be found within a 5-minute walk. The staff at Ascott Waterplace Surabaya will be happy to assist with laundry, dry cleaning and ironing services. Airport transfer can be arranged at an additional charge. Other facilities offered include in-room dining service, barbecue facilities and daily housekeeping. Guests who drive enjoy free parking privileges. The apartment is a 5-minute drive from Ciputra Golf Club & Hotel, a 20-minute drive from Plaza Tunjungan and a 30-minute drive from Surabaya Zoo. Juanda International Airport can be reached by a 45-minute car ride.

Ascott Waterplace Surabaya is featured in

19 Best Luxury Hotels In Surabaya

Rp 608,000 onwards

Guest Ratings For This Property

8.5

Based on 193 Reviews

100% verified reviews

Comfort

8.92

Cleanliness

8.65

Value For Money

8.45

Facilities

8.65

Guest Reviews

Asyikin

group

9.0

Superb

I would definitely stay at the Ascott Waterplace Surabaya again for the sheer fact that their service has always been un

The location was convenient and near to Pakuwon Trade Centre / Pakuwon City Mall. Hence, there was an abundance of food and shopping options at our disposal.

The bathrooms lacked ventilation and needed to be upgraded slightly due to wear and tear.

Published on 18 Dec 2023

Siska

family with young children

10.0

Exceptional

Hopefully in the future Ascott management will do better than now .

I like the room and facilities in here . All the stuff are friendly and helpfull . Next time in the future when I have my holiday ,I will come over here again and stay more longer .

Only there is one that I dont like . There was one securty in portal gate and bit rude they way he spoke when I came in with my driving instructure . Actually he wont let the car in ,until I said I stay there and my instructure just want to drop me off . Hopefully the management of Ascott will do something about this as the way that security act is not nice at all . Please take notice for this . Thank you

Published on 19 Oct 2023

John

young couple

9.0

Superb

Excellent location and super friendly staffs

Super friendly staffs and super clean room

Hot breakfast is always cold and it could be the induction stove is not turned on during my 10day stay.

Published on 15 Oct 2023

Teja

family with young children

10.0

Exceptional

Best staff

Published on 04 Oct 2023

Sing

young couple

8.0

Very good

Good location!

Location is really good. Right opposite the hotel is a huge mall. Hotel staff were friendly and helpful.

Even when we switched on all the lights in our room, the room is still quite dark.

Published on 29 Sep 2023

May

young couple

9.0

Superb

Spacious, value for money

Published on 23 Sep 2023

Wei

family with young children

5.0

Passable

perfect service attitude.

Too few breakfast varieties and three time power off in one night.

Published on 21 Sep 2023

Daniel

family with young children

8.0

Very good

The staffs are very friendly and ready to assist and help us, the place is very clean, nice and pleasant.

It's just a bit difficult to go to thematic Pool with a stroller. The path for the stroller or wheelchair is too steep. And there was dish soap but there was no sponge or anything else that I can use to wash the dishes and my baby's cutlery myself.

Published on 20 Sep 2023

X

family with young children

10.0

Exceptional

Big clean central

Big room nice with kitchen across mall. Big bathroom livingroom. Good cleaning staff

Nothing

Published on 29 Aug 2023

Ahmadmalek

young couple

8.0

Very good

Comfortable with room for improvement

The location is superb,ample parking and good breakfast.

Dryer in the washing machine could be better quality.

Published on 29 Aug 2023

Location & Nearby Places

Tegalsari (9.4 Km from city center)

Tower D1, Jalan Pakuwon Indah Lontar Timur Kav. 3-5

15 Nearby Attractions

Lenmarc Mall

1.0 km

Ciputra Waterpark

4.6 km

Surabaya Town Square

6.2 km

Masjid al Akbar

6.7 km

Flora Park

6.9 km

Tomb of Dr Soetomo

7.0 km

See All Attractions

Other Recommended Stay Options

Vasa Hotel Surabaya

Tegalsari

8.4 (159 reviews)

$ 92 onwards

The Westin Surabaya

Tegalsari

9.2 (145 reviews)

$ 121 onwards

Oakwood Hotel & Residence Surabaya

Gubeng

8.8 (167 reviews)

$ 93 onwards

Apartment Tanglin - Pakuwon Mall - Surabaya

Tegalsari

8.8 (166 reviews)

Platinum Hotel Tunjungan Surabaya

Bubutan

9.0 (185 reviews)

$ 91 onwards

Sheraton Surabaya Hotel & Towers

Tegalsari

8.7 (268 reviews)

$ 79 onwards

View All Hotels In Surabaya

Other Stays Nearby Ascott Waterplace Surabaya

The Calmer @ Anderson Apartemen conneting to Mall

Tegalsari

9.9 (38 reviews)

$ 50 onwards

Homy Studio at Orchard Pakuwon Mall +wifi+netflix

Tegalsari

9.8 (55 reviews)

Four Points by Sheraton Surabaya, Pakuwon Indah

Tegalsari

9.2 (642 reviews)

$ 74 onwards

The Westin Surabaya

Tegalsari

9.2 (145 reviews)

$ 121 onwards

VENDI Benson Apartment direct Pakuwon Mall

Tegalsari

9.2 (52 reviews)

GOLDEN TULIP LEGACY SURABAYA

Tegalsari

8.2 (646 reviews)

Other Apartment Stays For You

The Paneya@Anderson Apartment

Tegalsari

9.2 (30 reviews)

$ 36 onwards

Tanglin Mansion Apartment - Pakuwon Mall

Tegalsari

8.7 (37 reviews)

$ 47 onwards

Educity Apartment Princeton - Jusuf

Gubeng

8.5 (22 reviews)

$ 51 onwards

kimaya at Benson Pakuwon Mall

Tegalsari

8.8 (19 reviews)

$ 51 onwards

The Paneya @Tanglin Apartment

Tegalsari

9.2 (18 reviews)

$ 33 onwards

The Paneya Lavanya @Benson Apartment

Tegalsari

9.3 (17 reviews)

$ 41 onwards

Top Facilities

parking

wifi

pool

food

bar

See All Facilities

All Facilities for Ascott Waterplace Surabaya

Category	Facilities
Business facilities	Meeting/banquet facilities, Fax/photocopying.
Activities	Water park, Golf course (within 3 km).
Others	bar, pool, food, parking, wifi.
Cleanliness & disinfecting	Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines.
Safety features	Hand sanitizer in guest accommodation and key areas, Process in place to check health of guests, Staff follow all safety protocols as directed by local authorities, First aid kit available.
Miscellaneous	Non-smoking rooms, Family rooms, Soundproof rooms, Lift, Designated smoking area.
Accessibility	Upper floors accessible by elevator.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Additional bathroom, Slippers, Additional toilet, Free toiletries, Hairdryer, Bath, Shower, Toilet, Bathrobe.
Room Amenities	Sofa, Soundproofing, Washing machine, Wardrobe or closet, Clothes rack, Seating Area, Iron, Safety deposit box, Tile/marble floor, Ironing facilities, Hardwood or parquet floors, Socket near the bed, Tumble dryer, Air conditioning, Desk, Carpeted.
Food & Drink	Kitchenware, Grocery deliveries, Stovetop, Kitchenette, Oven, Dining area, Room service, Refrigerator, Electric kettle, Microwave, Restaurant, Toaster, Kitchen, Dining table, Tea/Coffee maker, Coffee house on site.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
Cleaning services	Dry cleaning, Trouser press, Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Key card access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service.
Media & Technology	DVD player, Satellite channels, Flat-screen TV, Telephone, Cable channels, TV.
Common areas	Sun terrace, Shared lounge/TV area.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	Invoice provided, Luggage storage, Concierge service, 24-hour front desk.
Physical distancing	Contactless check-in/check-out, Single-room air conditioning for guest accommodation, Cashless payment available, Physical distancing rules followed.
Entertainment and family services	Kids' club, Indoor play area, Kids' outdoor play equipment.
Transport	Car hire, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge), Airport pick up, Airport drop off.
Pool and wellness	Water slide, Fitness centre, Fitness, Sun loungers or beach chairs.
Outdoor & View	Terrace, City view, Pool view, Landmark view, View.

Ascott Waterplace Surabaya

Check Room Options And Availability

Room Types Available

About This Property

Ascott Waterplace Surabaya is featured in

Guest Ratings For This Property

Guest Reviews

Asyikin

Superb

I would definitely stay at the Ascott Waterplace Surabaya again for the sheer fact that their service has always been un

Siska

Exceptional

Hopefully in the future Ascott management will do better than now .

John

Superb

Excellent location and super friendly staffs

Teja

Exceptional

Exceptional

Sing

Very good

Good location!

May

Superb

Superb

Wei

Passable

Passable

Daniel

Very good

Very good

X

Exceptional

Big clean central

Ahmadmalek

Very good

Comfortable with room for improvement

Location & Nearby Places

Other Recommended Stay Options

Other Stays Nearby Ascott Waterplace Surabaya

Other Apartment Stays For You

Top Facilities

All Facilities for Ascott Waterplace Surabaya

Browse Hotel Collections in Surabaya

By Hotel Type

By Budget Category

By Star Category

Near Landmarks