Four Points by Sheraton Surabaya, Tunjungan Plaza

Jl. Embong Malang 25-31 Surabaya
8.9
440 reviews

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This property has been featured in "50 Best Hotels In Surabaya ".

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Room Types Available

Deluxe King Room
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit has 1 bed.

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    Deluxe Twin Room
  • Max 2 Adults
    •
  • 2 Photos available
    •

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    Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit offers 2 beds.

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    Premium King Room
  • Max 2 Adults
    •

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    Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit offers 1 bed.

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    Premium Suite
  • Max 2 Adults
    •

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    Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

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    Deluxe Family Room
  • Max 2 Adults
    •
  • 2 Photos available
    •

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    View Deal
    Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.

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    About This Property

    Four Points by Sheraton Surabaya, Tunjungan Plaza offers accommodation in the business district in Surabaya. The hotel has a conveniently direct access to the Tunjungan Plaza Shopping Mall. Free WiFi (Read More) is available throughout the premise. The rooms at Four Points by Sheraton Surabaya, Tunjungan Plaza are air-conditioned and fitted with a flat-screen TV, a safety deposit box and a minibar. Some rooms feature a seating area to relax with views of the city. The private bathroom comes with hot and cold shower. The hotel operates a 24-hour front desk and security. The staff can assist with tour arrangements and ticketing. Guests can order room service to dine in privacy or choose one of the hotel's dining outlets. Lime Restaurant serves à la carte dishes all day, while Wrapped offers baked goods and dessert. The Lobby Lounge is good for cocktails in the evening. The hotel can also arrange car hire and airport transfer with additional charges. The nearest airport is Juanda International Airport, a 45-minute drive from Four Points by Sheraton Surabaya, Tunjungan Plaza.

    Four Points by Sheraton Surabaya, Tunjungan Plaza is featured in

    Guest Ratings For This Property

    8.9
    Based on 440 Reviews
    100% verified reviews

    Comfort

    9.33

    Cleanliness

    9.24

    Value For Money

    8.74

    Facilities

    9.08

    Guest Reviews

    Liong
    young couple
    10.0
    Exceptional
    Perfect!
    Everything, from checking in to checking out, the experience is superb! Gotta say, this is one of the best hotels Ive ever stayed!
    Nothing. The only regret is I stayed for too short.

    Published on 05 Jan 2024

    Nov
    family with young children
    9.0
    Superb
    Pleasant stay and nice view
    The location. It just next door of TP 4. Central to everywhere.
    None

    Published on 03 Jan 2024

    Anna
    family with young children
    9.0
    Superb
    Nice location and lovely hotel
    We were given the highest floor and connecting rooms . Bed is comfortable and room is clean with nice shower and nice towels . Breakfast was especially good and best of all are the staffs who served us at breakfast . They are helpful and always greeted us with big smile .
    We did find a bed bug on our bed one morning . But we were leaving so we did not feedback to the hotel

    Published on 01 Jan 2024

    Victor
    family with young children
    10.0
    Exceptional
    Wonderful stay
    Location and friendly staff (as always). Must try the breakfast.
    Only three lifts to cover 22 floors

    Published on 29 Dec 2023

    Clarissa
    family with young children
    8.0
    Very good
    Very good
    I love the facilities, they're super kids friendly
    The price..it's a bit overpriced

    Published on 27 Dec 2023

    Amran
    family with young children
    8.0
    Very good
    Very good
    Good location

    Published on 21 Dec 2023

    Windy
    young couple
    10.0
    Exceptional
    Exceptional
    room, breakfast, location, staff
    too crowded, seatings should be added during breakfast time

    Published on 08 Dec 2023

    Ras_h
    young couple
    10.0
    Exceptional
    Exceptional
    Had an incredible stay at the hotel! Upgrading to the premier room was a wise choice: Spacious and Comfy. Breakfast over our three nights stay was a delight. The Lime offered a diverse range of choices and the proactive and friendly staff made each dining experience enjoyable. Kudos to the entire team from front office, restaurant, housekeeping and ground lobby staff for their excellent service. We loved the vibrant atmosphere and sporty staff uniforms. Deserves a solid 5 Star rating for great service and a prime location next to Tunjungan Plaza.
    Non

    Published on 26 Nov 2023

    Reena
    group
    9.0
    Superb
    a good stay, good location
    Location is excellent, just next to Tunjungan Plaza, just walk out for shopping and food hunt. we went around by calling GrabCar, very convenient. staffs are extra friendly. breakfast was delicious.
    none so far. will come back .

    Published on 24 Nov 2023

    Yeni
    solo traveller
    10.0
    Exceptional
    Exceptional
    the Bfast was my highlight
    I wonder if the mini Office can be place at the quite (close/private area) instead open area.. Juat quite noise , we can heard people talk & loud music. Beside they have excellent set up (printer, papers etc) . Thank you

    Published on 22 Nov 2023

    Location & Nearby Places

    Tegalsari (1.5 Km from city center)

    Jl. Embong Malang 25-31 Surabaya

    15 Nearby Attractions

    Tunjungan Plaza

    0.3 km

    Monumen Gubernur Suryo

    0.5 km

    Apsari Park

    0.5 km

    Joko Dolog Buddhist Statue

    0.6 km

    Museum Surabaya

    0.6 km

    Old Town

    0.7 km

    Balai Pemuda

    0.7 km

    Surabaya Town Hall

    0.9 km

    Monumen Bambu Runcing

    0.9 km

    Indonesian Cancer Museum

    1.3 km

    Monumen Kapal Selam

    1.3 km

    Cheng Ho Mosque

    1.3 km

    Jalan Pahlawan

    1.4 km

    Governor's Residence

    1.5 km

    Kalimas River

    1.5 km

    Klenteng Pak Kik Bio

    1.5 km

    See All Attractions

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    Top Facilities

    parking

    bar

    food

    wifi

    pool

    See All Facilities

    All Facilities for Four Points by Sheraton Surabaya, Tunjungan Plaza

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Cleanliness & disinfecting Hand sanitiser, Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Property is cleaned by professional cleaning companies, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Others bar, pool, food, parking, wifi.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Miscellaneous Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area.
    Accessibility Upper floors accessible by elevator, Toilet with grab rails.
    Bathroom Private bathroom, Bath or shower, Free toiletries, Toilet paper, Hairdryer, Slippers, Bath, Shower, Toilet, Bathrobe.
    Room Amenities Soundproofing, Drying rack for clothing, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Seating Area, Carpeted, Iron, Safety deposit box, Tile/marble floor, Ironing facilities.
    Food & Drink Wine/champagne, Refrigerator, Electric kettle, Restaurant, Minibar, Fruits, Kid meals, BBQ facilities, Room service, Tea/Coffee maker, Coffee house on site.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
    Cleaning services Ironing service, Dry cleaning, Trouser press, Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Wake-up service.
    Media & Technology Cable channels, TV, Flat-screen TV, Telephone.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Common areas Shared lounge/TV area.
    Reception services Concierge service, ATM/cash machine on site, 24-hour front desk.
    Physical distancing Cashless payment available, Contactless check-in/check-out, Mobile app for room service, Physical distancing rules followed.
    Pool and wellness Massage, Back massage, Fitness/spa locker rooms, Foot massage, Fitness centre, Head massage, Full body massage, Hand massage.
    Transport Car hire, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge).
    Outdoor & View City view, Pool view, View.

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