Grand Ion Delemen Hotel, Genting Highlands

This property has been featured in "26 Best Resorts In Genting Highlands for a Dreamy Stay ".

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Room Types Available

One-Bedroom Suite

Max 2 Adults

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This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite's kitchenette, which has a refrigerator, is available for cooking and storing food. This air-conditioned suite comprises a dining area, a flat-screen TV with cable channels a tea and coffee maker and a balcony. The unit has 1 bed.

Two-Bedroom Suite

Max 4 Adults

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This spacious suite features 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. The suite's kitchenette, which has a refrigerator, is available for cooking and storing food. This air-conditioned suite is comprised of a dining area, a flat-screen TV with cable channels a tea and coffee maker and a balcony. The unit has 3 beds.

Three-Bedroom Suite

Max 6 Adults

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This spacious suite features 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The suite's kitchenette, which has a refrigerator, is available for cooking and storing food. This air-conditioned suite comes with a dining area, a flat-screen TV with cable channels a tea and coffee maker and a balcony. The unit has 4 beds.

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About This Property

Located one-hour drive from Kuala Lumpur, Grand Ion Delemen Hotel is located at 6000 feet above sea level and boasts mountain views of the Titiwangsa Range. The hotel features an indoor swimming pool (Read More). Guests can enjoy meals with various dining options at the on-site restaurant like the Kembali Kitchen Restaurant.The property is a 10-minute drive from Genting Theme Park. KLIA2 is approximately 116 km from Grand Ion Delemen Hotel while KLIA is 118 km away.Each room is equipped with a 42-inch LCD television with satellite channels. Some units have a seating area to relax in after a busy day. Coffee/tea making facilities, slippers and bathrobes are provided. Rooms are also fitted with an en-suite bathroom with standard toiletries. Ironing facilities and safe deposit box are also provided.Other facilities at the hotel include a fitness centre and kids entertainment zone.

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Guest Ratings For This Property

6.7

Based on 3467 Reviews

100% verified reviews

Comfort

7.17

Cleanliness

7.13

Value For Money

6.72

Facilities

7.01

Guest Reviews

Paporn-an

family with young children

5.0

Passable

Elevator system is very slow, room not that clean

The space of the room is quite big

The location is quite far from main area. And elevators is very slow if you coming on the busy time its a bit worse to wait. Moreover, my brother found 3 cockroaches in his room and bad smell in bathroom, his air conditioner got problem as well

Published on 01 Jan 2024

Rukshan

family with young children

1.0

Bad

Lousy !! Will never recommend to anyone !! Left in the morning the next day back KL ASAP!!

Not applicable

Staff were unfriendly ( Indian girl at the counter was very rude as if she didn't want to be there ) no towels or safe box in the room , ideally at reception they should inform that shuttle service has to be prebooked( no one is going to bother reading notices on the lift when on holiday) we were stranded at the first World theme park when I spoke to the shuttle driver very rudely said to take a cab. Tried calling the hotel after that to ask for help as it was around 9.30pm in the night , phone was obviously placed off the hook as I could get I'm touch for hours!! Finally got a taxi got to the hotel room. Room was old and run down the wind kept blowing through the apartment and the doors kept creaking , felt like we were sleeping in a huanted apartment.

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Published on 29 Dec 2023

Md

family with young children

3.0

Poor

place was so far. no one helps with the luggages. grab doesnt want to go here.

everything was bad. taxi services are also bad. will not pick this hotel if we're planning to go to genting. we have to go to another tower for taxi and brought all of our bags. it was so BAD.

Published on 29 Dec 2023

Qin

family with young children

1.0

Bad

This hotel is a nightmarish disappointment 1 star is generous

nothing. it was my worst hotel experience ever. a total nightmare.

My stay at this hotel was an absolute nightmare, earning it a well-deserved one-star review. Here's a breakdown of the dismal experience: Hygiene Horror: The room was disgustingly dirty, with visible stains on chairs, walls, and even the ceilings. The balcony resembled a dumpster, overflowing with trash. I dared not step into the shower due to concerns about cleanliness. Unbearable Conditions: The room was drafty, allowing wind to howl through, making it nearly impossible to sleep. My brother had to use a chair to hold the shaky door. Despite the freezing weather, there was no warm air from the faulty air conditioning. Nightmare Location: The hotel's surroundings were terrible, surrounded by relentless construction noise. The foggy atmosphere robbed us of any potential scenic views. Amenities Fail: The slippers provided were as thin as paper, offering no comfort or warmth. The broken phone and limited air conditioning remotes showcased a lack of attention to basic amenities. The absence of hot water and low water pressure in the shower forced us to seek alternatives. Dining Disaster: The hotel's restaurant was closed, and guests were crammed into a makeshift "restaurant" named Fairy Tales. The food was unappetizing, and trash littered the surroundings, further degrading the dining experience. Count ourselves lucky we didn't opt for breakfast. Navigation Nightmare: The property comprised five buildings, and the poorly designed map made navigation a frustrating challenge. The centralized front desk shared with five other hotels added to the confusion. False Advertising: This establishment falls far short of a five-star rating, more accurately resembling a budget hotel. The pictures and description provided online are a complete scam, misleading unsuspecting guests. Save yourself the agony and steer clear of this abysmal excuse for a hotel; it's an experience I wouldn't wish upon my worst enemy.

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Published on 22 Dec 2023