Grand Ion Delemen Hotel

Jalan Ion Delemen 1

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This property has been featured in "26 Best Resorts In Genting Highlands for a Dreamy Stay ".

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Room Types Available

One-Bedroom Suite
  • Max 2 Adults
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    This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite's kitchenette, which has a refrigerator, is available for cooking and storing food. This air-conditioned suite comprises a dining area, a flat-screen TV with cable channels a tea and coffee maker and a balcony. The unit has 1 bed.

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    Two-Bedroom Suite
  • Max 4 Adults
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    This spacious suite features 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. The suite's kitchenette, which has a refrigerator, is available for cooking and storing food. This air-conditioned suite is comprised of a dining area, a flat-screen TV with cable channels a tea and coffee maker and a balcony. The unit has 3 beds.

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    Three-Bedroom Suite
  • Max 6 Adults
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    This spacious suite features 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The suite's kitchenette, which has a refrigerator, is available for cooking and storing food. This air-conditioned suite comes with a dining area, a flat-screen TV with cable channels a tea and coffee maker and a balcony. The unit has 4 beds.

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    Deluxe Twin Room
  • Max 2 Adults
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    This twin room features air conditioning, flat-screen TV and tile/marble floor.

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    Deluxe Double Room
  • Max 2 Adults
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    The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bidet. The double room offers a wardrobe, a safe deposit box, tumble dryer, a tiled floor and a flat-screen TV with cable channels. The unit has 1 bed.

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    Studio
  • Max 2 Adults
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    Providing free toiletries, this studio includes a private bathroom with a shower, a bidet and a hairdryer. This studio is air-conditioned and features a TV, a tea and coffee maker and a wardrobe. The unit offers 1 bed.

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    Two Bedrooms
  • Max 4 Adults
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    The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a bidet. The unit offers 3 beds.

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    Family Suite
  • Max 3 Adults
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    The spacious family room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a bidet. This family room offers a wardrobe and a TV. The unit offers 2 beds.

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    Studio
  • Max 2 Adults
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    Featuring free toiletries, this studio includes a private bathroom with a shower, a hairdryer and slippers. The studio features air conditioning, a wardrobe, an electric kettle and a TV. The unit has 1 bed.

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    Queen Suite
  • Max 2 Adults
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    This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite is fitted with a TV, air conditioning, a wardrobe, as well as an electric kettle. The unit offers 1 bed.

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    Suite
  • Max 2 Adults
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    This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite provides air conditioning, a wardrobe, an electric kettle and a TV. The unit offers 1 bed.

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    Penthouse Apartment
  • Max 5 Adults
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    This spacious apartment consists of 1 living room, 3 separate bedrooms and 1 bathroom with a shower and free toiletries. This apartment is air-conditioned and features a TV, a wardrobe and an electric kettle. The unit offers 3 beds.

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    View All Rooms

    About This Property

    Located one-hour drive from Kuala Lumpur, Grand Ion Delemen Hotel is located at 6000 feet above sea level and boasts mountain views of the Titiwangsa Range. The hotel features an indoor swimming pool (Read More). Guests can enjoy meals with various dining options at the on-site restaurant like the Kembali Kitchen Restaurant. The property is a 10-minute drive from Genting Theme Park. KLIA2 is approximately 116 km from Grand Ion Delemen Hotel while KLIA is 118 km away. Each room is equipped with a 42-inch LCD television with satellite channels. Some units have a seating area to relax in after a busy day. Coffee/tea making facilities, slippers and bathrobes are provided. Rooms are also fitted with an en-suite bathroom with standard toiletries. Ironing facilities and safe deposit box are also provided. Other facilities at the hotel include a fitness centre and kids entertainment zone.

    Grand Ion Delemen Hotel is featured in

    Guest Ratings For This Property

    6.7
    Based on 3564 Reviews
    100% verified reviews

    Comfort

    7.19

    Cleanliness

    7.16

    Value For Money

    6.74

    Facilities

    7.04

    Guest Reviews

    Paporn-an
    family with young children
    5.0
    Passable
    Elevator system is very slow, room not that clean
    The space of the room is quite big
    The location is quite far from main area. And elevators is very slow if you coming on the busy time its a bit worse to wait. Moreover, my brother found 3 cockroaches in his room and bad smell in bathroom, his air conditioner got problem as well

    Published on 01 Jan 2024

    Rukshan
    family with young children
    1.0
    Bad
    Lousy !! Will never recommend to anyone !! Left in the morning the next day back KL ASAP!!
    Not applicable
    Staff were unfriendly ( Indian girl at the counter was very rude as if she didn't want to be there ) no towels or safe box in the room , ideally at reception they should inform that shuttle service has to be prebooked( no one is going to bother reading notices on the lift when on holiday) we were stranded at the first World theme park when I spoke to the shuttle driver very rudely said to take a cab. Tried calling the hotel after that to ask for help as it was around 9.30pm in the night , phone was obviously placed off the hook as I could get I'm touch for hours!! Finally got a taxi got to the hotel room. Room was old and run down the wind kept blowing through the apartment and the doors kept creaking , felt like we were sleeping in a huanted apartment.

    Published on 29 Dec 2023

    Md
    family with young children
    3.0
    Poor
    place was so far. no one helps with the luggages. grab doesnt want to go here.
    everything was bad. taxi services are also bad. will not pick this hotel if we're planning to go to genting. we have to go to another tower for taxi and brought all of our bags. it was so BAD.

    Published on 29 Dec 2023

    Qin
    family with young children
    1.0
    Bad
    This hotel is a nightmarish disappointment 1 star is generous
    nothing. it was my worst hotel experience ever. a total nightmare.
    My stay at this hotel was an absolute nightmare, earning it a well-deserved one-star review. Here's a breakdown of the dismal experience: Hygiene Horror: The room was disgustingly dirty, with visible stains on chairs, walls, and even the ceilings. The balcony resembled a dumpster, overflowing with trash. I dared not step into the shower due to concerns about cleanliness. Unbearable Conditions: The room was drafty, allowing wind to howl through, making it nearly impossible to sleep. My brother had to use a chair to hold the shaky door. Despite the freezing weather, there was no warm air from the faulty air conditioning. Nightmare Location: The hotel's surroundings were terrible, surrounded by relentless construction noise. The foggy atmosphere robbed us of any potential scenic views. Amenities Fail: The slippers provided were as thin as paper, offering no comfort or warmth. The broken phone and limited air conditioning remotes showcased a lack of attention to basic amenities. The absence of hot water and low water pressure in the shower forced us to seek alternatives. Dining Disaster: The hotel's restaurant was closed, and guests were crammed into a makeshift "restaurant" named Fairy Tales. The food was unappetizing, and trash littered the surroundings, further degrading the dining experience. Count ourselves lucky we didn't opt for breakfast. Navigation Nightmare: The property comprised five buildings, and the poorly designed map made navigation a frustrating challenge. The centralized front desk shared with five other hotels added to the confusion. False Advertising: This establishment falls far short of a five-star rating, more accurately resembling a budget hotel. The pictures and description provided online are a complete scam, misleading unsuspecting guests. Save yourself the agony and steer clear of this abysmal excuse for a hotel; it's an experience I wouldn't wish upon my worst enemy.

    Published on 22 Dec 2023

    Siti
    family with young children
    1.0
    Bad
    Teribble
    Nothing
    Worst Hotel I Have ever stayed

    Published on 21 Dec 2023

    Wee
    family with young children
    6.0
    Pleasant
    Convenience is greatly discounted
    Spaciousness of the room.
    Car park, check in and room are all very confusing, and it takes some time for us to realize Level 7 of Tower 7 links to Level 3 of Tower 3. Car park is not the most convenient. Room's floor is dusty on our first nite stay. Laundry bags weren't provided, and this is the first in our hotel staying experience.

    Published on 19 Dec 2023

    Yin
    young couple
    6.0
    Pleasant
    Construction sound destroyed the experience
    The hotel had a nice indoor swim pool which was fun to be in. The staff was quite efficient in checking us in and directing us to our building and parking space.
    It is noisy as construction are on going end through out the night. The bed was quite uncomfortable thus making it an uncomfortable night rest. Not much food or restaurant choices especially for breakfast.

    Published on 18 Dec 2023

    Abdulaziz
    family with young children
    7.0
    Good
    Lovly place short on stuff need to book the shuttle in advance the guy over there is rude
    The place is clean with a lovly view
    The phone was not working so every time I have to go down to the reception There are only 2 lift per tower They took our towels after the first day had to go and request it

    Published on 18 Dec 2023

    Shireen
    family with young children
    5.0
    Passable
    Grand Ion Delemen is probably a more good stay for corporate events, not leisure.
    We booked a two-bedroom unit with kitchenette. It was spacious for 3 adults and 2 children. There is hourly shuttle to Sky Avenue Shopping Mall, starts from 10am. You can book ahead online, RM6 per pax/trip. There is a taxi service to other destinations at the concierge.
    There was a musty and sewage smell when one first enters the unit. From past review of other guests, they mentioned it too. So it seems the hotel did not work on the smell. There were a few other things, the hotel falls short of. Breakfast was almost the same every day. Bath towels are not automatically provided, one has to request for them. The waiting for the lift was horrible at peak times for tower 3. At one point, we had to use the stairs to go to level 3 from level 13 (imagine that!). The construction for Ion Majestic is on-going, so our view of the surroundings was particularly obstructed.

    Published on 18 Dec 2023

    Rohitsood
    family with young children
    2.0
    Very poor
    Very poor
    Bad
    Staff and cleanliness

    Published on 12 Dec 2023

    Location & Nearby Places

    Resorts World Genting (0.9 Km from city center)

    Jalan Ion Delemen 1

    15 Nearby Attractions

    Genting Casino

    1.0 km

    Skytropolis Funland

    1.0 km

    Awana Horse Ranch

    1.1 km

    Sky Avenue Genting

    1.1 km

    Arena of Stars Genting

    1.1 km

    Chin Swee Caves Temple

    2.0 km

    Awana SkyWay

    3.0 km

    Genting Skyway

    3.0 km

    Gohtong Jaya

    4.3 km

    Genting Strawberry Leisure Farm

    4.4 km

    Genting Highlands Premium Outlets

    11316.1 km

    Genting Snow World

    11316.1 km

    Ripley’s Believe It Or Not Genting

    11316.1 km

    Kuala Gandah Elephant Conservation Centre

    11316.1 km

    World of Phalaenopsis

    11316.1 km

    Happy Bee Farm Genting

    11316.1 km

    See All Attractions

    Top Facilities

    parking

    wifi

    pool

    food

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    All Facilities for Grand Ion Delemen Hotel

    Category Facilities
    Business facilities Meeting/banquet facilities, Fax/photocopying, Business centre.
    Activities Hiking.
    Cleanliness & disinfecting Hand sanitiser, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Others pool, food, parking, wifi.
    Miscellaneous Family rooms, Facilities for disabled guests, Wheelchair accessible, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
    Safety features Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Bathroom Private bathroom, Free toiletries, Shared bathroom, Toilet paper, Additional bathroom, Hairdryer, Slippers, Shower, Toilet, Bidet, Bathrobe.
    Room Amenities Sofa, Drying rack for clothing, Tumble dryer, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Seating Area, Iron, Safety deposit box, Tile/marble floor, Ironing facilities, Socket near the bed.
    Food & Drink Wine/champagne, Refrigerator, Electric kettle, Restaurant, Kitchenette, Dining table, Fruits, Kid meals, Dining area, Outdoor furniture, Room service, Tea/Coffee maker, Coffee house on site.
    Safety & security Smoke alarms, CCTV outside property, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
    Cleaning services Ironing service, Dry cleaning, Daily housekeeping, Laundry.
    Services & Extras Towels, Wake up service/Alarm clock, Key card access, Linen, Towels/sheets (extra fee).
    Media & Technology Cable channels, TV, Satellite channels, Flat-screen TV, Telephone.
    Food & drink safety Physical distancing in dining areas.
    Common areas Games room, Garden.
    Reception services Concierge service, 24-hour front desk, Express check-in/check-out, Invoice provided, Tour desk, Luggage storage.
    Physical distancing Single-room air conditioning for guest accommodation, Cashless payment available, Contactless check-in/check-out, Physical distancing rules followed.
    Entertainment and family services Kids' outdoor play equipment, Children's playground, Indoor play area, Board games/puzzles.
    Transport Shuttle service (additional charge), Shuttle service.
    Pool and wellness Public Bath, Fitness centre, Fitness.
    Outdoor & View Balcony.
    Shops Minimarket on site.
    ₹96 Onwards