Swiss-Garden Hotel & Residences, Genting Highlands

Windmill Upon Hills, Genting Permai
7.0
3281 reviews

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This property has been featured in "26 Best Resorts In Genting Highlands for a Dreamy Stay ".

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Room Types Available

Deluxe Twin Room
  • Max 2 Adults
    •
  • 1 Photo available
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    This twin room has air conditioning and electric kettle.

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    Executive 2 - Bedroom Residence
  • Max 3 Adults
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    This spacious apartment features 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned apartment features a flat-screen TV with satellite channels, a washing machine, a seating area, a dining area as well as mountain views. The unit has 2 beds.

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    Premier 2 - Bedroom Residence
  • Max 4 Adults
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    This spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The air-conditioned apartment provides a flat-screen TV with satellite channels, a washing machine, a seating area, a dining area as well as mountain views. The unit offers 2 beds.

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    Deluxe Double Room
  • Max 2 Adults
    •
  • 1 Photo available
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    Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a minibar, a safe deposit box, an electric kettle as well as mountain views. The unit offers 1 bed.

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    Hideaway Staycation - Deluxe Twin Room
  • Max 2 Adults
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  • 1 Photo available
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    Providing free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with satellite channels, a minibar, a safe deposit box, an electric kettle as well as mountain views. The unit offers 2 beds.

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    Hideaway Staycation - Deluxe Queen Room
  • Max 2 Adults
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  • 1 Photo available
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    Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a minibar, a safe deposit box, an electric kettle as well as mountain views. The unit offers 1 bed.

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    Deluxe Queen Room
  • Max 2 Adults
    •
  • 1 Photo available
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    Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a minibar, a safe deposit box, an electric kettle as well as mountain views. The unit has 1 bed.

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    Deluxe Twin + 2 Breakfasts + 2 Cable Car Tickets
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    Offering free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned twin room offers a flat-screen TV with satellite channels, a minibar, a safe deposit box, an electric kettle as well as mountain views. The unit offers 2 beds.

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    Deluxe Twin Room Only + 2 Cable Car Tickets
  • Max 2 Adults
    •
  • 1 Photo available
    •

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    Offering free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned twin room offers a flat-screen TV with satellite channels, a minibar, a safe deposit box, an electric kettle as well as mountain views. The unit has 2 beds.

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    Premier 2 Bedroom + Room Only + 2 Cable Car Tickets
  • Max 4 Adults
    •

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    This spacious apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The air-conditioned apartment features a flat-screen TV with satellite channels, a washing machine, a seating area, a dining area as well as mountain views. The unit has 2 beds.

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    Premier 2 Bedroom+ 4 Breakfasts + 2 Cable Car Tickets
  • Max 4 Adults
    •

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    View Deal
    This spacious apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The air-conditioned apartment features a flat-screen TV with satellite channels, a washing machine, a seating area, a dining area as well as mountain views. The unit has 2 beds.

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    About This Property

    Located 13 km from First World Plaza, Swiss-Garden Hotel & Residences, Genting Highlands offers 5-star accommodation in Genting Highlands and features an outdoor swimming pool, a garden and a restaur (Read More)ant. Featuring family rooms, this property also provides guests with a children's playground. The hotel provides mountain views, a sun terrace, a 24-hour front desk, and free WiFi is available. The hotel will provide guests with air-conditioned rooms with a desk, a kettle, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. Buffet and Asian breakfast options are available daily at Swiss-Garden Hotel & Residences, Genting Highlands. Royal Selangor Pewter Factory and Visitor Centre is 33 km from the accommodation, while Petronas Twin Towers is 40 km away. The nearest airport is Sultan Abdul Aziz Shah Airport, 59 km from Swiss-Garden Hotel & Residences, Genting Highlands.

    Swiss-Garden Hotel & Residences, Genting Highlands is featured in

    Guest Ratings For This Property

    7.0
    Based on 3281 Reviews
    100% verified reviews

    Comfort

    7.67

    Cleanliness

    7.64

    Value For Money

    7.16

    Facilities

    7.24

    Guest Reviews

    Yip
    family with young children
    9.0
    Superb
    Superb
    Good location with plenty of foodies
    NA

    Published on 04 Jan 2024

    Terence
    family with young children
    8.0
    Very good
    Good for short stay away with Family - clean room but elevator may take time for residences
    Rooms are spacious (for the residence and clean), good mountain view, have ample parking space, and are able to manage crowds during peak hours for breakfast.
    A bit of a drive up to Genting if needed, elevator will take some time during peak hours, and although there is a pool cafe, there is no one manning the cafe as its closed.

    Published on 04 Jan 2024

    Masahiro
    family with young children
    5.0
    Passable
    Passable
    I like the room . Looks very clean
    As 5 star hotel, looks not 5 star hotel. 3 star is enough. 1. Only one restaurant 2. I know it is genting highland area but less service.

    Published on 03 Jan 2024

    Angela
    family with young children
    5.0
    Passable
    Brutalist building in a good location - but steer clear over the busy Christmas period
    The location was good. It was possible to walk to local shops and restaurants from the hotel.
    The main problem was the lifts (elevators). The complex includes apartments as well as hotel rooms. As it was Christmas, it was busy and every single lift was full to capacity. Sometimes it would take up to 6 minutes and on one occasion, ten minutes to get from the room to the lobby by cramming into an already-full lift. The apartment we stayed in was meant to include a kitchenette. There was a fridge and cupboard space, but no cutlery or crockery, apart from some mugs. No hand towels were provided, only bath towels. The TV remote didn't work. The toilet roll was not replaced, we had to request one.
    (Read More)

    Published on 03 Jan 2024

    Felicia
    family with young children
    7.0
    Good
    Good
    The cooling weather
    The location isnt very good as it take quite expensive to take taxi or grab from genting highland

    Published on 01 Jan 2024

    Jay
    family with young children
    5.0
    Passable
    Passable
    Parking is a issue

    Published on 31 Dec 2023

    Hazer
    family with young children
    1.0
    Bad
    Bad
    Location nice
    Lift waiting time, toilet not clean, very far to walk

    Published on 31 Dec 2023

    Ahmad
    family with young children
    8.0
    Very good
    Very good
    Nothing fantastic about the breakfast
    Food choices

    Published on 31 Dec 2023

    Somasundarabharathi
    family with young children
    7.0
    Good
    Good
    Break fast average. Checkin bit late 7pm.
    Checkin

    Published on 30 Dec 2023

    Anish
    family with young children
    5.0
    Passable
    Not a good and clean experience
    The breakfast spread was good. However, the staff was rushing to clear the table
    Our check in time was 3pm. However, we reached around 345 -4pm. The room was not ready. When we asked when the room will be ready, staff at the reception gave a very ridiculous answer, we can't say...that really pissed us of...we were travelling all the way form Langkawi and was dead tired. Finally she said 5 mins and we got the room at 5pm ! The grab taxi was not easily available..and the charged 10 ringett per person to go to Awana ..when the grab showed around 8 Ringett. We had no option but to take it ..the staff in the hotel is least.friendly..and they did not really careboir individual guests.. there whetr just focussed on the group booking.The toilet was stinking of urine and the seat was not that clean. The wash basin was clogged too .. thankfully we stayed only for a day. The services provided Vs the price paid not justified.
    (Read More)

    Published on 30 Dec 2023

    Location & Nearby Places

    Awana Genting Highlands Golf & Country Resort (4.6 Km from city center)

    Windmill Upon Hills, Genting Permai

    15 Nearby Attractions

    Gohtong Jaya

    1.7 km

    Genting Strawberry Leisure Farm

    1.8 km

    Awana SkyWay

    2.3 km

    Genting Skyway

    2.3 km

    Chin Swee Caves Temple

    3.4 km

    Arena of Stars Genting

    4.6 km

    Genting Casino

    4.7 km

    Awana Horse Ranch

    4.7 km

    Skytropolis Funland

    4.7 km

    Sky Avenue Genting

    4.9 km

    Genting Highlands Premium Outlets

    11314.7 km

    Genting Snow World

    11314.7 km

    Ripleyโ€™s Believe It Or Not Genting

    11314.7 km

    Kuala Gandah Elephant Conservation Centre

    11314.7 km

    World of Phalaenopsis

    11314.7 km

    Happy Bee Farm Genting

    11314.7 km

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    Top Facilities

    parking

    wifi

    pool

    food

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    All Facilities for Swiss-Garden Hotel & Residences, Genting Highlands

    Category Facilities
    Business facilities Meeting/banquet facilities.
    Activities Tennis court, Golf course (within 3 km).
    Others pool, food, parking, wifi.
    Cleanliness & disinfecting Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
    Miscellaneous Family rooms, Non-smoking rooms, Lift, Designated smoking area, Non-smoking throughout.
    Safety features Shared stationery such as printed menus, magazines, pens, and paper removed, Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Staff follow all safety protocols as directed by local authorities, Face masks for guests available, Process in place to check health of guests, First aid kit available, Access to health care professionals.
    Bathroom Private bathroom, Free toiletries, Toilet paper, Hairdryer, Slippers, Sauna, Shower, Toilet, Bidet.
    Room Amenities Sofa, Washing machine, Sofa bed, Air conditioning, Wardrobe or closet, Clothes rack, Desk, Seating Area, Safety deposit box, Hardwood or parquet floors, Socket near the bed.
    Food & Drink Refrigerator, Electric kettle, Restaurant, Minibar, Dining table, Kid meals, Dining area, Coffee house on site.
    Safety & security Smoke alarms, Security alarm, 24-hour security, Fire extinguishers, CCTV in common areas.
    Cleaning services Daily housekeeping, Laundry.
    Services & Extras Towels, Key card access, Wake-up service.
    Media & Technology TV, Laptop safe, Satellite channels, Flat-screen TV, Telephone.
    Common areas Sun terrace, Games room, Garden.
    Food & drink safety All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
    Reception services 24-hour front desk, Invoice provided, Luggage storage.
    Physical distancing Cashless payment available, Physical distancing rules followed.
    Entertainment and family services Kids' outdoor play equipment, Children's playground, Indoor play area.
    Pool and wellness Fitness centre, Fitness, Sun loungers or beach chairs.
    Outdoor & View Mountain view, View, Balcony.

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