Grand Palladium Costa Mujeres Resort & Spa - All Inclusive, Cancun

This property has been featured in "50 Resorts In Cancun ".

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bar

food

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pool

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Junior Suite Garden View

Max 3 Adults

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This double room's standout features are the hot tub and spa bath. The spacious double room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower.

Family Selection Junior Suite Beachside

Max 3 Adults

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Guests will have a special experience as this family room features a hot tub. The spacious family room offers air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a bath. This family room features a minibar, a tea and coffee maker, a flat-screen TV with cable channels and a terrace.

Junior Suite Poolside

Max 3 Adults

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This double room features a hot tub and a spa bath. The spacious double room features air conditioning, a private entrance, a terrace with pool views as well as a private bathroom boasting a walk-in shower.

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All Facilities for Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

Category	Facilities
Activities	Water sport facilities on site, Live music/performance, Aerobics, Windsurfing, Tennis equipment, Live sport events (broadcast), Billiards, Water park, Snorkelling, Canoeing, Beach, Tennis court, Fishing, Darts, Archery, Golf course (within 3 km), Diving.
Business facilities	Meeting/banquet facilities.
Cleanliness & disinfecting	Guest accommodation sealed after cleaning, Use of cleaning chemicals that are effective against Coronavirus, Guest accommodation is disinfected between stays, Linens, towels and laundry washed in accordance with local authority guidelines, Guests have the option to cancel any cleaning services for their accommodation during their stay.
Others	bar, pool, food, parking, wifi.
Safety features	Hand sanitizer in guest accommodation and key areas, Thermometers for guests provided by property, Face masks for guests available, Process in place to check health of guests, Shared stationery such as printed menus, magazines, pens, and paper removed, Staff follow all safety protocols as directed by local authorities, First aid kit available, Access to health care professionals.
Miscellaneous	Non-smoking rooms, Non-smoking throughout, Family rooms, Lift, Designated smoking area.
Bathroom	Private bathroom, Bath or shower, Toilet paper, Slippers, Spa bath, Free toiletries, Hairdryer, Sauna, Bath, Shower, Toilet, Bathrobe.
Room Amenities	Sofa, Drying rack for clothing, Sofa bed, Wardrobe or closet, Clothes rack, Private entrance, Seating Area, Iron, Safety deposit box, Tile/marble floor, Ironing facilities, Socket near the bed, Tumble dryer, Air conditioning, Desk, Shallow end, Mosquito net, Hot tub.
Food & Drink	Wine/champagne, Kid-friendly buffet, Coffee machine, Special diet menus (on request), Kid meals, Dining area, Room service, Electric kettle, Restaurant, Minibar, Dining table, Fruits, Outdoor furniture, Tea/Coffee maker, Coffee house on site.
Safety & security	Smoke alarms, 24-hour security, Fire extinguishers, CCTV in common areas, CCTV outside property, Security alarm.
Cleaning services	Daily housekeeping, Ironing service, Laundry.
Services & Extras	Towels, Key card access, Wake up service/Alarm clock, Linen, Alarm clock, Wake-up service.
Media & Technology	Satellite channels, Flat-screen TV, Telephone, Pay-per-view channels, Cable channels, TV, Radio.
Common areas	Sun terrace, Games room, Garden, Chapel/shrine.
Food & drink safety	All plates, cutlery, glasses and other tableware have been sanitized, Physical distancing in dining areas.
Reception services	ATM/cash machine on site, Invoice provided, Tour desk, Luggage storage, Concierge service, 24-hour front desk, Currency exchange.
Physical distancing	Contactless check-in/check-out, Mobile app for room service, Cashless payment available, Physical distancing rules followed.
Entertainment and family services	Strollers, Kids' club, Nightclub/DJ, Children's playground, Indoor play area, Entertainment staff, Evening entertainment, Kids' outdoor play equipment, Baby safety gates, Board games/puzzles, Babysitting/child services.
Pool and wellness	Sun umbrellas, Steam room, Massage, Beachfront, Beauty Services, Light therapy, Spa/wellness packages, Hair colouring, Body scrub, Spa lounge/relaxation area, Yoga classes, Foot massage, Hair cut, Make up services, Body wrap, Fitness centre, Fitness classes, Fitness, Facial treatments, Spa facilities, Hair styling, Manicure, Personal trainer, Back massage, Waxing services, Fitness/spa locker rooms, Hair treatments, Couples massage, Neck massage, Body treatments, Head massage, Pedicure, Spa and wellness centre, Full body massage, Hand massage, Sun loungers or beach chairs.
Transport	Car hire, Shuttle service (additional charge), Shuttle service, Airport shuttle, Airport shuttle (additional charge).
Outdoor & View	Terrace, Patio, Pool view, View, Balcony, Garden view.
Shops	Minimarket on site.

Location & Nearby Places

Costa Mujeres (12.1 Km from city center)

Vialidad Paseo Mujeres

5 Nearby Attractions

Chichen Itza

10.1 km

Isla Mujeres

12.0 km

Playa Tortugas

13.4 km

El Rey Ruins

23.1 km

Playa Delfines

23.2 km

About This Property

Situated in Cancún, 600 metres from Mujeres Beach, Grand Palladium Costa Mujeres Resort & Spa - All Inclusive features accommodation with a fitness centre, free private parking, a garden and a terrace. Boasting room service, this property also welcomes guests with a restaurant, a water park and a children's playground. The accommodation offers a 24-hour front desk, airport transfers, a kids' club and free WiFi throughout the property. The resort will provide guests with air-conditioned rooms offering a desk, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. All rooms are equipped with a kettle, while certain rooms are equipped with a patio and others also boast pool views. At Grand Palladium Costa Mujeres Resort & Spa - All Inclusive rooms come with bed linen and towels. You can play billiards, darts and tennis at this 5-star resort, and the area is popular for canoeing. Cancun Bus Station is 14 km from the accommodation, while Cancun Government Palace is 15 km from the property. The nearest airport is Cancún International Airport, 31 km from Grand Palladium Costa Mujeres Resort & Spa - All Inclusive.

Guest Ratings For This Property

8.3

Based on 332 Reviews

100% verified reviews

Comfort

8.97

Cleanliness

8.89

Value For Money

8.18

Facilities

8.93

Guest Reviews

Adriana

family with young children

1.0

Bad

Extremely overvalued and disappointing. Please dont waste your money.

Facilities are nice.

Food is terrible. Service is extremely poor.

Published on 02 Jan 2024

Florin

family with young children

8.0

Very good

Nice relaxing holiday.

Staff members are great We loved the coffee shop and the restaurant Le Petit Chef, also the Rafa Nadal tennis facilities and the spa.

The room was noisy, some sort of air conditioning duct rattling all night even with the air con off

Published on 25 Dec 2023

Mat

family with young children

10.0

Exceptional

All of it.

Liked everything.

Published on 24 Dec 2023

Chaves

group

8.0

Very good

I met some very kind and helpful staff in poolside, transportation, valet and building jobs

Location fantastic as well as facilities but not enough help concierge office and front desk. Food was ok not all wait staff at restaurants were attentive

Communicating prior to arrival was important but when I showed proof of li e conversations there was no proof there in the concierges office of conversations that I was requesting service prior to arrival to set up certain events

Published on 20 Dec 2023

Gerald

young couple

1.0

Bad

Not worth the high price.

Large room

Very poor service. Confirmed reservation for 12 noon but no room till after 3 and we had to fetch our luggage which was sitting unattended outside. Could not even get past the outside gate as my written confirmed reservation not listed. Had to repeat all data entry at front desk even though it was submitted the day before. Food was just average and room features not explained on check in or in a room brochure. Almost missed the wedding photos as we had only 30 minutes to change and get to the location. Told the desk we were in a rush. Road leading to the property from Cancun hazardous at best.

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Published on 01 Dec 2023

Frenk

with friends

10.0

Exceptional

Will come again. Amazing experience . Grand palladium was worth it

great property. Huge facilities plenty of space . room was big and plenty of space , balcony , a lot of activities places was very nice and friendly .

Published on 02 Oct 2023